If the automotive repair or service is improperly performed, we will, at the Customer’s option, reperform the work at no additional charge for parts or labor (except as noted in the "Exclusions" section of the "limited warranty service & parts") or, at the Customer’s option, refund the Customer’s money for the specific service work performed by Firestone Complete Auto Care. This refund is not to be combined with any other offer or used to reduce outstanding debt.