As a result of your continued loyalty, we are rewarding you with membership in our Premier Rewards Platinum Preferred Customer Program — absolutely FREE! It’s our way of saying “thank you” and letting you know just how much we value your business!
Your Complimentary Maintenance, Repair & Tire Rewards
We will rotate your tires at no charge every 5,000 miles.
Electrical System Check
At no charge, our certified technicians will examine the condition of your alternator, starter, battery, and battery cables.
Flat tires can happen anytime, and we’ll fix any repairable tire at no charge.
Have your vehicle’s alignment checked every 6 months or 6,000 miles at no charge.
Scheduled Maintenance Printout
Our certified technicians can provide you with a complimentary manufacturer’s service printout specific to the make, model and mileage of your vehicle.
10% Discount On Scheduled Maintenance
Receive a 10% discount on all scheduled maintenance.
Exclusive Tire & Service Coupons
Every season, look for timely offers to save money on tires and service for any vehicle in your household!
Tire Inspection and Air Pressure Check
At no charge, we’ll inspect your tires and ensure proper inflation. To learn more visit www.tiresafety.com.
Our certified technicians will inspect your brakes at no charge.
We keep track of your vehicle’s service records so you don’t have to.
Our auto care advisors and service technicians take pride in understanding your vehicle from bumper to bumper and we back our services and repairs with a nationwide warranty good at our over 1,500 convenient locations. Plus, before we get to work, we always provide an estimate and explain what needs to be done. So you can feel comfortable every step of the way.
Locations and Hours of Operation
With over 1,500 Firestone Complete Auto Care Stores nationwide, finding a location that is convenient to your home or work is easy. Most locations are open seven days a week and are open late to accommodate busy schedules. Call 1-800-LOCATE-US or visit www.FirestoneCompleteAutoCare.com/locate/ to find a location near you.
Discounts on Car and RV Rental
As a Premier Rewards Platinum member, you’ll be entitled to savings at the nation’s leading car and motor home rental facilities all across America. Make reservations year-round directly with any of the rental companies found to the right and simply provide the discount code found under their name and logo.
24-Hour Emergency Roadside Assistance: 877-364-7515
Help is just a toll-free phone call away. Throughout the U.S. and Canada, you’re entitled to complimentary Roadside Assistance up to the program benefit limit, which offers tire change, jump-start service or towing to the nearest qualified repair center.
Roadside Assistance Instructions:
Firestone Premier Rewards Platinum Roadside Assistance is available 24 hours a day, 365 days a year, anywhere in the United States and Canada, through February 28, 2015. To be eligible for reimbursement consideration, you MUST call 877-364-7515 to receive roadside assistance. Service is for passenger vehicles, vans and light trucks only. Covered Services include a jump start (weak or dead battery) and a tire change (with customer’s inflated spare) and towing to the nearest qualified repair center. Service is provided on a reimbursement-consideration basis with a maximum reimbursable benefit allowance of 3 occurrences per year and $50 per occurrence. You are required to pay the service provider at the time service is rendered and submit for reimbursement consideration.
Reimbursement Consideration Procedures:
For reimbursement consideration, please submit the following within 30 days of the roadside incident: (1) Customer name, address and telephone number, (2) Dated ORIGINAL road service receipt, and (3) A copy of the front side of this card that shows your membership number and expiration date. Please mail to: Vehicle Administrative Services, c/o Firestone 4287 Beltline Rd. Box# 198, Addison, TX 75001. Please allow 30 days for processing.
RVs, fleet vehicles, off-road vehicles or vehicles off the road (winch out), trailers, any vehicle in tow, vehicles over one ton capacity, commercial vehicles, any vehicle already at a repair facility or any vehicle which at the sole determination of the service provider is in such condition that service is likely to result in damage to the vehicle. Theft, vandalism, and accident related incidents are not covered. Service not dispatched through our toll-free number, incomplete claims, and claims postmarked after thirty (30) days will not be honored. Vehicle Administration Services is not responsible for lost, late, or misdirected mail. Service may not be available where state providers are exclusively utilized.