Firestone Complete Auto Care - Appleton
2525 W College Ave Appleton, WI 54914-4204
Email: 010154@bfrc.com Phone: 920-574-9820

Find Auto Repair Services & Tires Near You

Call 920-574-9820
Store # 10154
Store Manager: Jacob Friend
2525 W College Ave
Appleton, WI 54914-4204
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Firestone Complete Auto Care - Appleton is rated 4.0588 out of 5 by 17.
  • 2015-07-31T12:05CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Appleton, WI with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Amazing Service & Great People! Every time I come into this shop I am amazed and impressed at how I feel like family and never feel like they are trying to take advantage of me because I'm a girl.
Date published: 2015-06-27
Rated 5 out of 5 by from GREAT SERVICE!!! I needed new tires and an alignment. Very friendly staff. Good prices too!
Date published: 2015-06-20
Rated 4 out of 5 by from Great service! Happy with how prompt they are. I'm glad they are convenient and friendly.
Date published: 2015-06-15
Rated 1 out of 5 by from Horrible Service Firestone was the worst auto business that I have ever been to. I found a coupon for a full-service oil change with Firestone. I called ahead of time to ask what exactly the "Full-service" oil changed included. The Firestone employee informed me that it includes 5 quarts of oil, a filter, checking and filling the air in my tires if necessary, and most importantly THAT THEY WOULD TOP OFF ALL FLUIDS . As soon as the man said that they would top off all of my vehicle's fluids, I proceeded to make an appointment. I made the appointment with the knowledge that my transmission has a very small, less than pin-hole sized leak, and as a result of this my vehicle needs a full-service oil change once every 6 months to get its transmission fluid back up to where it is suppose to be. It had been over 9 months since the last time I had transmission fluid put into my car so I knew that it must be getting rather low. When I went in for the appointment, I specifically asked the mechanic to check the transmission fluid in my vehicle. After quite some time my oil change was complete and I got called up to the counter for a consultation. The mechanic informed me that my transmission fluid had been checked and that it was already at an adequate level, so there was no need for them to add more. I was very confused, knowing it had been quite some time since any had been added, but I agreed, paid, and left. Two weeks later, my car started not going into gear correctly. I would be pulling out of my driveway, and when I got out to the road my car would fail to go into drive. My transmission was also pulling/jerking when it was down shifting. I knew that something was not right. And I all but suspected that my transmission fluid had to be low. So I pulled back into my drive way, checked the fluid, and sure enough it was almost 2 quarts low. I immediately called Firestone and informed them of what had happened. The manager told me he could not help me. He even tried accusing me of lying. That some how even though my leak was less than the size of a pin-hole, and even though my car had not had ANY transmission fluid added for over 9 months. He tried to say that when I had went there two weeks prior that my car needed NO transmission fluid... Then proceeded to say that all of a sudden within that two weeks after they added NOTHING.. My transmission "decided to all of a sudden leak out two quarts of fluid. When I called to inform the Firestone manager what had happened, I just wanted the service that I was promised to receive. The manager was rude, vulgar, and dishonest. I will NEVER go back to Firestone for ANY type of service. Not only was their customer service "bottom of the line," they were inadequate and dishonest. The most important quality for an auto business or for any business to have is honesty/integrity. DO NOT TRUST THIS COMPANY!
Date published: 2015-04-28
Rated 5 out of 5 by from Great place to go. I have used Firestone many times and am never disappointed.
Date published: 2015-04-25
Rated 5 out of 5 by from Great Trustworthy Service Amazing service! If you want to be treated right this is the shop for you
Date published: 2015-04-12
Rated 5 out of 5 by from Good job! Got an oil change and tire rotation. Good job, on schedule, no complaints, highly recommend!
Date published: 2015-03-01
Rated 5 out of 5 by from Dear Firestone The team at Firestone Appleton was helpful, respectful efficient and informative. The store was really nice and comfortable and I will continue to use Firestone going forward.
Date published: 2015-02-27
  • 2015-07-31T12:05CST
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