Firestone Complete Auto Care - Grand Rapids
651 28Th St Sw Grand Rapids, MI 49509-2967
Email: 010251@bfrc.com Phone: 616-328-5227

Find Auto Repair Services & Tires Near You

Call 616-328-5227
Store # 10251
Store Manager: Alicia Platt
651 28Th St Sw
Grand Rapids, MI 49509-2967
✓ My Store
Firestone Complete Auto Care - Grand Rapids is rated 4.0 out of 5 by 9.
  • 2015-08-30T00:49CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_010251, PRD, sort_mostRecent
  • clientName_firestone-local
  • Today’s Hours SUN Closed
  • MON 7:30am - 7:00pm
  • TUE 7:30am - 7:00pm
  • WED 7:30am - 7:00pm
  • THU 7:30am - 7:00pm
  • FRI 7:30am - 7:00pm
  • SAT 7:30am - 6:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Grand Rapids, MI with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

$19.99 Oil Change Service!

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs Aug 1 - 31, 2015

BIG Savings On Your Car's Most Frequently Needed Service!

No appointment necessary, but if you'd like to make one give us a call!

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 2 out of 5 by from Two Chances First time I went, at home took the wheel off and they had gotten the lug-nut stuck on the wheel and it broke when taking it off. The 2nd time had a new lug nut on the wheel behind the front axle with the missing lug-nut, as if a "middle finger"? I don't know that much about autos, and they're acting as if I do (glue on the threads?). Pay to find out the problems instead of asking questions and making them feel like they'r giving free advice.
Date published: 2015-08-06
Rated 5 out of 5 by from Great service & very dependable My starter went out, and same day my vehicle was finish, great staff!
Date published: 2015-06-03
Rated 4 out of 5 by from Friendly Staff The staff at Firestone were courteous and professional. I am very happy with the work they performed. I will go there again when my wife needs new tires.
Date published: 2015-03-11
Rated 4 out of 5 by from very good sevice over all they did what they could do and helping me to understand all option
Date published: 2015-03-10
Rated 5 out of 5 by from Great Service JULIAN and his crew of people at the Grand Rapids, MI, 28th and 131 freeway, have been OUTSTANDING at preventing me breaking down on the way to, and from Chicago. I commute twice to four times per month. I depend greatly on these people to keep me going and they have done a great job!
Date published: 2015-01-30
Rated 5 out of 5 by from Epic Service!!!!!!!!! I usually use Firestone, especially at this one because these guys know what they are talking about. It is the only place I can go if I want to have my car fixed the right way, every where else I went was next to worthless. ALSO, the girl that works there is SUPER cute!
Date published: 2015-01-26
Rated 1 out of 5 by from damaged my vehicle Took my truck in to have a break line repaired and the seriously scratched the drivers door! After over a week of attempting to get them to repair my door, witch they ADMITTED to doing the damage, i was then told that I had to handle the matter through their claims dept. I was told they would call within a couple days, and yet another week later they finally called while I was working. I returned the call later that day and got their voice mail. After leaving a detailed message, they never returned my call... I made several more attempts to contact them and was NOT successful! This all happened in November of 2014 and to this day they have not called me and I ended up selling the vehicle. I later went back into the store to talk to the manager and was told that since I sold the truck, there was nothing more they could do for me! I will ABSOLUTELY NOT return to firestone complete auto care (or lack there of) again. Total estimated damage was $586 according to my auto body shop!
Date published: 2015-01-23
Rated 5 out of 5 by from Always treat me right and get it right They are honest and dependable, friendly and smart
Date published: 2015-01-23
  • 2015-08-30T00:49CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_010251, PRD, sort_mostRecent
  • clientName_firestone-local