Firestone Complete Auto Care - Knoxville
11215 Kingston Pike Knoxville, TN 37934-2809
Email: 010685@bfrc.com Phone: 865-494-1774

Your Local Firestone Complete Auto Care Store

Call 865-494-1774
Store # 10685
Store Manager: Isaac Mize
11215 Kingston Pike
Knoxville, TN 37934-2809
✓ My Store
Firestone Complete Auto Care - Knoxville is rated 4.3 out of 5 by 20.
  • 2015-07-01T07:45CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 8:00pm
  • TUE 7:00am - 8:00pm
  • Today’s Hours WED 7:00am - 8:00pm
  • THU 7:00am - 8:00pm
  • FRI 7:00am - 8:00pm
  • 4th of July SAT Closed
  • Holiday schedule:
  • 4th of July: Closed: Jul. 4, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 3 out of 5 by from Average service with expected upsale attempts Any car service is almost always followed with a phone call with a list of additional recommended repairs. My last oil changed & tire rotation came with a $1700 recommendation for other repairs and services.
Date published: 2015-06-20
Rated 5 out of 5 by from The trip to Firestone. The best tire & repair shop Period! !! I shall return to get great service.
Date published: 2015-05-18
Rated 5 out of 5 by from Front End Alignment I had an appointment first thing in the morning to avoid the rush of the day. My vehicle was taken into the servie bay quickly and before I could finish my breakfast next door I received a call that my vehicle was complete. Excellent service and very fast in accomplishing the task.
Date published: 2015-02-27
Rated 5 out of 5 by from decent price, excellent service, nice people. Purchased 4 tires. Very pleased with the quality of the Firestone tires. People were very nice. Price was not too bad considering other tire stores. Wait time was about average.
Date published: 2015-02-26
Rated 5 out of 5 by from Great service Have used them on two different occasions and have been very pleased both times.
Date published: 2015-02-10
Rated 1 out of 5 by from Service Checks Had wife's car serviced, shortly after she asked if I would check the fluid in the washer for windshield. I explained that fluid levels were part of the service @ FIRESTONE.
Date published: 2015-02-06
Rated 2 out of 5 by from Normally, I'm very happy with my service. Had new 4 new tires installed, rear brake pads, and rear brake rotors installed. when driving home noticed my truck shifted down to a lower gear twice when going up a hills. This is not normal. 5 days later needed to use truck so started it up and it usually backs up and out of the garage at idle speed without touching the accelerator, but my truck wouldn't even move at idle speed. Then I knew the new brakes were engaged. Called Firestone and told them brakes were dragging. I brought it in and was told the pads would be replaced under warranty but I would have to have the new rotors ground and two new calipers installed at a cost of $ 357.98. Was not happy to have my brand new rotors ground down and now pay for new calipers that were fine when the brakes were installed. This brake job, which I had not planned on originally as I was going in to buy tires, cost me a total of $1183.94 on the two rear wheels only.
Date published: 2015-02-06
Rated 5 out of 5 by from great serviice i have used them in the past and have been very happy with everyone's assistance
Date published: 2015-02-04
  • 2015-07-01T07:45CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.5
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_20
  • loc_en_US, sid_010685, PRD, sort_mostRecent
  • clientName_firestone-local