Firestone Complete Auto Care - Salt Lake City
204 E Broadway Salt Lake City, UT 84111-2414
Email: Phone: 801-657-3987

Find Auto Repair Services & Tires Near You

Call 801-657-3987
Store # 10804
Store Manager: Randall Harris
204 E Broadway
Salt Lake City, UT 84111-2414
✓ My Store
Firestone Complete Auto Care - Salt Lake City - 010804 is rated 3.6471 out of 5 by 17.
  • 2015-11-30T10:30CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_17
  • loc_en_US, sid_010804, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Salt Lake City, UT with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


First Name

Last Name


I agree to receive emails from Firestone Complete Auto Care

Your email will not be shared with a third party
Rated 2 out of 5 by from Wait time too long We went in for an oil change and to have them do a diagnostic test. We were told 40 minutes for the oil change and 15-20 for the diagnostic test. Over an hour and a half later they told us the car was done, but they weren't able to change the oil. They offered no explanation as to why it took them 1 1/2 hours to do a 20 minute test.
Date published: 2015-11-15
Rated 4 out of 5 by from Great Service They were friendly and understanding, despite the long long time of waiting. Half of it not being the shops fault. The part took a long time to get there.
Date published: 2015-10-19
Rated 1 out of 5 by from Windshield wiper garbage I won't go back except to have them fix what was done poorly.
Date published: 2015-10-16
Rated 5 out of 5 by from Quick turnaround My wife had a flat on a holiday/travel weekend and they were able to repair it quickly and for a reasonable price. Thank you!
Date published: 2015-09-14
Rated 5 out of 5 by from Excellent service I stopped in because i had a coupon from the mail, and I had brought my car in before for an oil change. The sales person who helped me was very friendly and nice, and took the time to explain what i was billed for. He also showed me what my old air filter looked like, and it was bad. The guys in the shop also checked my tire pressure for me and filled a couple of tires, which was a bonus because i hate doing it myself. I would definitely recommend this service center!
Date published: 2015-08-26
Rated 5 out of 5 by from Outstanding service I was very comfortable at this location. The team was very organized and explained everything to me in a way I can understand. They were all very polite and considerate of my time frame. I would highly recommend this store to my family and friends.
Date published: 2015-08-18
Rated 5 out of 5 by from Great servce I used them about a month ago and have no complaints. I have gone to them before and the have had the same pleasant experience.
Date published: 2015-08-07
Rated 1 out of 5 by from Will never go here again! Poor customer service. I first brought my car to this company nearly a year ago, because they offered, with a coupon, the best deal of their competitors on an oil change. So when I needed to replace a main relay (which my research told me would hopefully solve an intermittent non-start problem with my car) they were on my list to call to get quotes for this service. I called twice to get a quote for the job, and to discuss possible options, and was quoted a very good price to do the job, and was assured each time of the price and told this quote is within "a buck", "but we need to have you bring it in to look at your relay to get you the exact price. After bringing my car in and waiting for about 45 minutes or so, the service guy told me he was very sorry he quoted me such a low cost, but that it would be 3 times what he quoted over the phone. The new price was still within what a dealer would charge if not less, so I told him let's finish this as I have already waited so long, and I'd rather get this done and the problem solved. So they completed the job, and I paid at the new price on my credit card, and told them I would be in soon for my next service. All is good, they have me as a loyal customer up to this point. But after I got home I remembered that they had mailed me a colorful brochure with a coupon (among other coupons) for "$30 off any service purchase of $50 or more" which didn't expire for a week. I had not brought it with me (and soon forgot about it) as I was quoted a price under $50 and so not within the coupon terms. I read every word of the brochure, it said nothing about needing to give it to them at the time of service. No where. So I called them and asked the manager, who answered the phone, if he would honor the coupon they had mailed to me? I explained that I was just there a few days ago, and that they completed a service for me, but that I did not bring the coupon with me as I was quoted a price below the coupon requirements, but subsequently while having the service done, was told the price would be higher than first quoted, and would he honor this coupon now if I drove back with the coupon and the receipt of service performed? I was dumbfounded. The manager whose name was on their colorful brochure of coupons, which they mailed to my address, with big letters of Trust Us To Do It All, told me excuse after another as to why he could not honor this coupon. First he said you have to give it to us at the time of service, then he said "your coupons expired" (it was not), then he said we have no way of crediting your credit card, then he kept asking when did you receive that coupon? Which I said I don't remember, that's irrelevant as I obviously have the coupon which you mailed to me at my home address, and the expiration date is not for another week, and I told him exactly what the coupon said. Finally in disbelief and frustration, I told him you obviously intended to give me this benefit, or you wouldn't have mailed it to me, but you really don't care to have me as a loyal customer after all. He finally gave in, after telling me it was basically my fault as I would not tell him when I received the coupon after he kept asking, and further I was talking fast and he just couldn't understand me, but reluctantly "I will just this one time" let you drive back and we will give you credit for your coupon". NO Thanks! manager at this location. Keep your coupons. I will give my business to a company who understands good customer service. You failed. And for what? For $30 you offered me in the first place? Really? Way to build loyalty.
Date published: 2015-06-04
  • 2015-11-30T10:30CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_17
  • loc_en_US, sid_010804, PRD, sort_mostRecent
  • clientName_firestone-local