Firestone Complete Auto Care - Virginia Beach
1398 Fordham Dr Virginia Beach, VA 23464-5334
Email: 011525@bfrc.com Phone: 757-793-2516

Your Local Firestone Complete Auto Care Store

Call 757-793-2516
Store # 11525
Store Manager: Justin Wooten
1398 Fordham Dr
Virginia Beach, VA 23464-5334
✓ My Store
Firestone Complete Auto Care - Virginia Beach is rated 4.7647 out of 5 by 17.
  • 2015-04-20T07:18CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_17
  • loc_en_US, sid_011525, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 3 out of 5 by from Not totally happy During inspection the mechanic reported that I needed to have brake work done on my wife's car. Replacement of the master cylinder, booster and 2 cylinders on the rear wheels were his recommendation. I have been coming to this shop for a long time so trust had already been established. All parts were changed and when my wife picked up the car she reported the brakes did not feel right. The mechanic stated they may need to be re bled and if the problem continued bring it back. Later I drove the car and knew something was wrong so I took it back the next day. Bottom line the new booster installed was defective and it was replaced. My issue is these guys are the SME's and should have known the brake system was not correct and should not have allowed my wife to take the car. I knew something was not right and I am not that mechanical inclined. They fixed the car but it should have been fixed the first time. I will go back again but will test drive myself.
Date published: 2015-04-17
Rated 5 out of 5 by from Exceptional Customer Service Second time in two weeks I have used these folks and they are great. They first assisted me with an emergency replacement of a tire (actually did two at that time) and scheduled a follow on visit for the other two that happened today. Fast, efficient, courteous service.
Date published: 2015-04-17
Rated 5 out of 5 by from Exceptional I have been using the Fordham location for 20 years, they are exceptional. They have 100 % of my trust and business. I don't even take my new cars with free service to the dealership, I use them. Staff is perfect, service is perfect, my cars are maintained to my utmost satisfaction. Even when I move I still drive to this location.
Date published: 2015-03-28
Rated 5 out of 5 by from Consistant Service I am glad that I got my tire from Firestone they were pleasant and I am always in and out in the time frame they say which is nice when planning things around my schedule.
Date published: 2015-03-08
Rated 5 out of 5 by from I received immediate and friendly service I used them each time I need my car serviced and I'm glad I chose Firestone for my car care/service
Date published: 2015-03-05
Rated 5 out of 5 by from Awesome Team Justin and his crew do great work. Very professional and knowledgeable. Had a hiccup with a repair issue but their outstanding response more than made up for the inconvenience. I'd still endorse their craftsmanship and repair knowledge.
Date published: 2015-02-27
Rated 5 out of 5 by from Professional, Experienced & Honest We no longer take our cars to the dealership for service- we rely on the staff at Firestone VB to do it right the first time. The last time with our Sentra - they went above and beyond to solve the issues and take care of us. We are customers for life. Thank you.
Date published: 2015-02-27
Rated 5 out of 5 by from Automotive And Customer Service At its best I have been using these folks for years. They are reliable, trustworthy and interested in customer service. I wholeheartedly recommend them to everybody.
Date published: 2015-02-27
  • 2015-04-20T07:18CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_17
  • loc_en_US, sid_011525, PRD, sort_mostRecent
  • clientName_firestone-local
Nationwide Offers Take advantage of deals to keep your car running newer, stronger and longer.