Firestone Complete Auto Care - Eugene
185 E 11Th Ave Eugene, OR 97401-3511
Email: 012076@bfrc.com Phone: 541-844-0230

Your Local Firestone Complete Auto Care Store

Call 541-844-0230
Store # 12076
Store Manager: Tony Jones
185 E 11Th Ave
Eugene, OR 97401-3511
✓ My Store
Firestone Complete Auto Care - Eugene is rated 4.6667 out of 5 by 9.
  • 2015-04-27T06:54CST
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  • SUN 8:00am - 6:00pm
  • MON 7:00am - 6:00pm
  • Today’s Hours TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • FRI 7:00am - 6:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 5 out of 5 by from Fantastic... we were getting 2 cars oil changes- it took a bit of time so we walked around downtown. When we got back the 2nd car wasn't quite done so they gave me an oil change FREE!
Date published: 2015-03-02
Rated 5 out of 5 by from Best service in town! I can't say enough great things about the Firestone team on West 11th. They're some of the most honest mechachanics I've ever met. That recommend maintenance without being pushy. And their lifetime alignment is a fantastic deal. Store Manager Tony and lead tech are the best. We won't go anywhere else.
Date published: 2015-02-27
Rated 5 out of 5 by from Did their best! I started to have problems with my transmission several months ago in my Mitsubishi Eclipse and they replaced the clutch. Power immediately came back to my transmission even though there was this weird clanking sound when it was idle or in first and second gear. After another month passed by the first two gears completely went out. I took the car back to the shop and they immediately decided to change the whole transmission for free due to the fact that they didn't know if the car's problems was due to their mistake or another. Even after waiting several weeks for the new transmission to come in, I'm still extremely happy that they did what they did. The car runs amazing now! Thanks!
Date published: 2015-02-18
Rated 5 out of 5 by from Excellent service I feel very comfortable using my local Firestone. They are trustworthy and reliable and get the job done. Thank you!
Date published: 2015-02-05
Rated 2 out of 5 by from grinding and screeching I have now had my car in this shop 3 times for brakes, roaters, ect.. it's still making the same noises and they fix something on it each time I take it in. ..it's still making the sounds buti think I'm taking it sine where else...
Date published: 2015-02-05
Rated 5 out of 5 by from High concern for customer They comped my inspection and gave me some peace of mind. Steve was particularly helpful.
Date published: 2015-02-03
Rated 5 out of 5 by from Excellent Customer Service As a woman you never know if a mechanic is trying to pull one over on you. But with Firestone, I have never felt like I was being taken advantage of. The staff is superior. Excellent customer service, always answer my probing questions, let me know when a service is recommended but not yet mandatory, and always fix my car in timely manner and have never had any problems with any of the repairs made.
Date published: 2015-01-26
Rated 5 out of 5 by from Always polite and do excellent work Been using this store for over 30 years. Eugene downtown
Date published: 2015-01-24
  • 2015-04-27T06:54CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_012076, PRD, sort_mostRecent
  • clientName_firestone-local
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