Firestone Complete Auto Care - Vancouver
7511 Ne Highway 99 Vancouver, WA 98665-8831
Email: 012548@bfrc.com Phone: 360-450-5387

Your Local Firestone Complete Auto Care Store

Call 360-450-5387
Store # 12548
Store Manager: Charles Kent
7511 Ne Highway 99
Vancouver, WA 98665-8831
✓ My Store
Firestone Complete Auto Care - Vancouver is rated 2.5455 out of 5 by 11.
  • 2015-04-20T07:14CST
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  • clientName_firestone-local
  • SUN 8:00am - 6:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 4 out of 5 by from pretty good service you had a great team for over 15 yrs. then a bad team for about a year, now you have a pretty good team. The manager is willing to help. You have serviced 5 cars including suv and Jag for me for many years. The bad team did cost me some extra dollars, but I will continue to use your service for all.
Date published: 2015-02-27
Rated 1 out of 5 by from Extremely dissatisfied !!! I purchased new tires, a life time alignment a oil change and asked that they also change sir filter. They were very busy And did not change oil or filter.
Date published: 2015-02-03
Rated 1 out of 5 by from Won't Return My experience with Firestone was such a poor experience that I will not return.
Date published: 2015-02-03
Rated 3 out of 5 by from VERY GOOD SERVICE I HAVE USED THEM SEVERAL TIMES IN THE PAST AND RECEIVED VERY GOOD SERVICE. I LIKE THE FACT THAT THEY ALWAYS ASK TO PUT IT ON MY FIRESTONE ACCOUNT - THAT WAY I CAN SEE IT IN THE MAIL AND THEN HAVE THE OPTION OF ON LINE PAY OR CHECK.
Date published: 2015-02-01
Rated 5 out of 5 by from Great Service The staff always accommodates my request for scheduling an appointment when I need an oil change or repair service.
Date published: 2015-01-31
Rated 1 out of 5 by from Rude and unhelpful I got a flat tire in Kennewick, WA while traveling and Firestone was the only store open to replace the tire. They gave me a new tire and within 10 miles my tire pressure light was on. The pressure hadn't changed so the sensor was no longer working. When I got home to the Firestone in Vancouver, WA I was told the sensor needed to be replaced (not cheap), and they claimed it had probably just died on its own even though it only stopped working immediately after the tire had been replaced. They agreed it was suspicious, but were rude when I asked whether they would cover it since it was likely the other Firestone store that had broken it in the first place. They said there was nothing they could do and refused to even call the Kennewick store to confirm or consult with them to see if I could get it refunded. So they were both rude and unhelpful, saying I'd have to take up the matter with the other store myself.
Date published: 2015-01-27
Rated 1 out of 5 by from Poor service I recently had a tire with a slow leak and took my car into the Vancouver store. There was a nail in the tire and I wanted the tire repaired. After an hour of waiting and watching other people being waited on I asked what was the delay. I guess they lost the paperwork. They then looked at my tire, took out the nail, and told me it was not repairable. Then they wanted to sell me a set of tires which I could not afford and I told them no. They put the tire back on the car but now, with the nail pulled out it went flat before I got it out of the parking lot. I had to take off the tire and put on the spare. I then took the tire to another shop (not Firestone) which fixed the tire and it has worked fine ever since.
Date published: 2015-01-24
Rated 5 out of 5 by from Very efficient & timely service I have used Firestone at the 99 st location since we moved to Ridgefield WA in July 2012. The staff has been nothing less than professsional, prompt in my interactions. My wife & I will continue to use this site for our primary care facility for our vehicles as long as we live in Ridgefield. The staff & tecnicians are amazing.
Date published: 2015-01-23
  • 2015-04-20T07:14CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_11
  • loc_en_US, sid_012548, PRD, sort_mostRecent
  • clientName_firestone-local
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