Firestone Complete Auto Care - Oakland
4238 Broadway Oakland, CA 94611-5130
Email: Phone: 510-379-9724

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Call 510-379-9724
Store # 12599
Store Manager: Brian Mun
4238 Broadway
Oakland, CA 94611-5130
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Firestone Complete Auto Care - Oakland - 012599 is rated 3.2308 out of 5 by 13.
  • 2015-11-27T08:27CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 6:00pm
  • TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • Today’s Hours Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Oakland, CA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

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Rated 5 out of 5 by from GREAT SERVICE :) When I arrived they let me know that there was a wait, so I was prepared for it. They finished before their estimated completion time, and my car runs GREAT!! :)
Date published: 2015-11-06
Rated 5 out of 5 by from True brake $99 special Found a coupon online for their $99 brake special. My brakes were squeaking out of control. They did an amazing job for a price I could actually afford.
Date published: 2015-11-04
Rated 5 out of 5 by from Kind and prompt service I had a great experience at the Oakland shop everyone I spoke to (Nick and John specifically) was extremely kind and helpful.
Date published: 2015-11-03
Rated 2 out of 5 by from 3 days wasted Brought my car in to have the tires balanced due to a shake in the steering wheel. Got it back and the shake switched from the front to the back. Brought it back a second time and the shake got worse so now I'm scheduling a third attempt. I've had the same problem with having to bring my car back for balance issues about six months ago. I'm giving a two star review rather than one star because the staff is very honest and have integrity, although they often seem understaffed.
Date published: 2015-08-06
Rated 1 out of 5 by from Went there for years. Never again I've been wondering what would finally break me of this location and it was the poor customer service that seems to be their MO. Parts and actual servicing of my car are fine but they were constantly misunderstanding, underestimating the time, mixing my car with others (how does that happen?), having to bring it back to complete things they just didn't do, and the final straw was watching the managers have a blow-out argument in front of all of us customers. A fellow co-worker of theirs just shook his head and then started telling us all the things wrong with both of them. Dude, I just want my car taken care of, not a soap opera. Next.
Date published: 2015-05-27
Rated 4 out of 5 by from Excellent Service! Had what I was looking for!! Did the work professionally.
Date published: 2015-05-23
Rated 3 out of 5 by from good service They were good but took a bit longer due to understaff.
Date published: 2015-02-28
Rated 1 out of 5 by from Improperly installed oil filter I asked for a service check up before taking a trip to San Diego. They indicated I needed an oil change and gave the go ahead. the oil lamp went on before i left the parking lot so I asked them to check it- the said the oil filter was improperly installed and did a bit more work to it. The oil light was off when I drove a way. When I was a few miles outside of San Diego the oil indicator light went back on, when i stopped at a gas station to check the oil level and fill the gas tank I noticed the entire back end of my car was covered with oil. Fortunately there was a Firestone station a few blocks away and took it there to have them check it out. After inspecting, the manager there said that a "broken" filter was installed. He offered to change the oil and filter and pay for a car wash- the service at this location was incredible (considering they are probably different profit centers). After the last experience at the Oakland Firestone I am not sure I will return to that location. I have been a loyal Firestone customer for many years and have always been satisfied with your service and I'd like to think that this is an aberration, but something is bothering me about the quality of service at the Oakland location.
Date published: 2015-02-26
  • 2015-11-27T08:27CST
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