Firestone Complete Auto Care - Raleigh
3901 New Bern Ave Raleigh, NC 27610-1332
Email: Phone: 919-647-9053

Find Auto Repair Services & Tires Near You

Call 919-647-9053
Store # 12831
Store Manager: Hector Hernandez
3901 New Bern Ave
Raleigh, NC 27610-1332
✓ My Store
Firestone Complete Auto Care - Raleigh - 012831 is rated 4.5385 out of 5 by 26.
  • 2015-11-29T07:41CST
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  • clientName_firestone-local
  • Today’s Hours SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Raleigh, NC with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 1 out of 5 by from Horrible wait time even after scheduling appt. I called to schedule an appointment for a oil change. Was told to come in at 4pm. Vehicle wasn't touched until 4:45. Left at 6pm... For Oil change that I had an appointment for.
Date published: 2015-09-21
Rated 5 out of 5 by from Good service A+ i used the for my vehicle inspection and to replace the filters of my suv inwhichbthey did a fantastic job.
Date published: 2015-09-17
Rated 5 out of 5 by from Great Service & Product Ok hot into my Ford Edge two weeks ago and couldn't stand the noise any longer. Had a trip for a funeral come up and after an exhausted search I tried calling the Firestone locations for help. Well the closest one couldn't help my although 30 min away I would still have to leave he car all day. I called Raleigh although 2.5 hrs away Hector said they could have the tires there in an hour and would take care of me soon as I got there with no wait. Well Demetrius was assigned my job. Not only did he get my vehicle done under the estimated time he did a superb job balancing the tires, they rode like a dream during our trip. This gave us comfort as we attended the funeral and for the ride home, in all roughly 1000 miles. I want the Thank Hector for the help getting it done on short notice, and Demetrius for the skill in which he serviced our vehicle. Great Job.
Date published: 2015-09-17
Rated 5 out of 5 by from great service I have been going to this firestone since February and am very satisfied with the service and staff.... I am planning to continue on getting my automobile service there....
Date published: 2015-09-07
Rated 5 out of 5 by from awesome crew and service I have had service on several vehicles at this new bern location....this time a new crew but still great service. I call and they get me in for whatever i need and i am out very quickly with problems solved. I live close to this location but do not want to go to another location. Dont know a lot of names..just know they are awesome!!
Date published: 2015-09-04
Rated 5 out of 5 by from Nice Service! I've been coming to the Firestone here in Raleigh for years and have received nothing less than great service each time.
Date published: 2015-08-17
Rated 5 out of 5 by from Dependable and friendly, good service. The brakes were done quickly and are working good.
Date published: 2015-08-06
Rated 4 out of 5 by from Great tires at a good price! I called all over everywhere looking the best price for some good tires. Then I remembered good old Firestone. I had bought a set of tires for my '79 Monte Carlo over thirty years ago and thought I'd see about some for my Silverado. They had the Firestone Destination white letter tires for a really good price. Would have went 5 stars but the customer waiting area could use a really good cleaning, maybe replace the chairs and carpet.
Date published: 2015-07-19
  • 2015-11-29T07:41CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_26
  • loc_en_US, sid_012831, PRD, sort_mostRecent
  • clientName_firestone-local