Firestone Complete Auto Care - Santa Clara
3161 El Camino Real Santa Clara, CA 95051-2818
Email: 012882@bfrc.com Phone: 408-703-7975

Your Local Firestone Complete Auto Care Store

Call 408-703-7975
Store # 12882
Store Manager: Josh Ortega
3161 El Camino Real
Santa Clara, CA 95051-2818
✓ My Store
Firestone Complete Auto Care - Santa Clara is rated 3.0 out of 5 by 8.
  • 2015-04-18T07:47CST
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  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 1 out of 5 by from Very Disappointed I went a day back with Coupon provided over the website. They treated very badly since I used coupon and you guys don't handle appointment properly too. They didn't perform tire rotation and said not needed. Totally messed up place.
Date published: 2015-04-07
Rated 5 out of 5 by from great service! I've been going tI firestone for the past year or so. And, they are awesome! they know what they're doin...
Date published: 2015-02-26
Rated 2 out of 5 by from Waiting too long! I have waited hours for a tune up to a simple fix for the past 18 months at the El Camino center in Santa Clara. I have been going there since 1987. Unexcusable. Also, I have had to return because an item was not fixed properly or was overlooked. I am using the words of the service mgr.
Date published: 2015-02-05
Rated 5 out of 5 by from Super Service!! They are the best!! Handled all our problems quickly and efficiently. Josh was very knowledgeable and the service was thorough.
Date published: 2015-02-04
Rated 1 out of 5 by from Not friendly at all. Hate your company as a whole You guys are very bad at customer service. I never felt like going to any firestone in bay area. You guys never handle the appointments properly. Mostly miss on time delivery.
Date published: 2015-02-02
Rated 1 out of 5 by from Disappointed. Customer service was horrible. And girl claimed she was manager when I requested to speak to one. Only reason I give 1 star is the extremely helpful girl I spoke with through main headquarters and the "real" area manager initial response in regards to my initial concerns about service at the santa clara location. As for the follow up to my further discoveries in regards to a broken latch by technician putting back my spare and car wiggling on freeway. I have yet to hear back. Id much rather receive quality service vs quantity. Seems as though all focus was on quoted wait times. Which I waited 2 hours for but I was alright with that given I was expecting quality.
Date published: 2015-01-24
Rated 4 out of 5 by from The best man in this branch. I use the Firestone on El Camino Rd, Santa Clara, CA quite often. and I pleased to inform that the best man @ the branch is Andrew. He is always customer oriented and helpful with any problems, polite and professional. He is the reason I return back to this branch every time I need my 2 cars service. Thank you, Andrew.
Date published: 2015-01-24
Rated 5 out of 5 by from Good Service! I used them a couple of months ago and the service was good. Not too long of a wait.
Date published: 2015-01-23
  • 2015-04-18T07:47CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_8
  • loc_en_US, sid_012882, PRD, sort_mostRecent
  • clientName_firestone-local
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