Firestone Complete Auto Care - Jacksonville
5444 Norwood Ave Jacksonville, FL 32208-5009
Email: Phone: 904-425-1333

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Call 904-425-1333
Store # 14257
Store Manager: Mark Valverde
5444 Norwood Ave
Jacksonville, FL 32208-5009
✓ My Store
Firestone Complete Auto Care - Jacksonville - 014257 is rated 3.7273 out of 5 by 11.
  • 2015-11-25T07:20CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • Today’s Hours Thanksgiving Day THU Closed
  • Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Thanksgiving Day: Closed: Nov. 26, 2015
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Jacksonville, FL with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 1 out of 5 by from One star ONLY because I had to rate. I was told to bring my vehicle in at 7am on the morning of my service. I showed up on time and did not leave until almost 9am. I was only there for a oil change and there was no one else in front of me waiting. On top of my wait of being the first in and still had to wait, I was told that my vehicle needed parts that were recently replaced and brand new. That alone upset me more than my wait time. The mechanic who worked on my car left my vehicle smelling like an ashtray when he was done. I don't know if he smoked in my vehicle while working on it or just the smell alone lingered with him. In the end I do not plan to return to this particular shop at all. I was there on a free oil change voucher from a fund raiser coupon and did not feel welcomed at all.
Date published: 2015-09-25
Rated 5 out of 5 by from Awesome customer service /job saver On Friday i called and spoke with a rep who told me who immediately told me the bad news..without an attempt to help good news just all bad. No client wants to hear just the worst when you haven't made any attempt on fixing the issue. I almost didn't go to that locatiob but on Saturday i decided to just go up there and I met Mark!!! He did everything to have it taken care of by 5 Saturday evening and he did!!!! He rocks and deserves a raise I started my new job on Monday he really know the blessing that he was to me!!! Thanks Mark!!!
Date published: 2015-09-06
Rated 4 out of 5 by from Lower your prices I recently went to Firestone for a lifetime alignment. They were charging close to two hundred dollars. Firestone's lifetime alignment, was for many years, $99.00.
Date published: 2015-05-07
Rated 5 out of 5 by from great job Good job will us in the future my car running much better
Date published: 2015-05-02
Rated 2 out of 5 by from Alignment Frustrations ! A few weeks ago, I had my 2000 Grand marquis serviced at a local Firestone. I had an alignment done and it was about 85% aligned. I still was experiencing some "drifting" as I drove my car. I brought the car back to the same dealer and an adjustment was made, nevertheless the problem still existed, in absolute fact, the "drifting" had gotten worse. I now have to continuously correct my steering wheel as I drive. Before it was only occasional steering correction. In addition, my steering wheel is at a seemingly permanent 45degree angle in order to keep the car driving in a straight line. This occurs more pronounced while on an even road.
Date published: 2015-04-23
Rated 5 out of 5 by from Trustworthy Mechanics Professional, polite and they always go the extra mile for customers. I trust my vehicles when in the care of Firestone on Norwood Avenue.
Date published: 2015-02-27
Rated 4 out of 5 by from Good service Service was performed as requested. I've already planned on returning for additional service on all of my vehicles. I've purchased a set of tires for my truck and need to return for alignment. I'm scheduled for brake service on my Chrysler and will be purchasing tires in the near future for it. As a returning customer, I look forward to receive additional excellent service at this facility.
Date published: 2015-02-26
Rated 5 out of 5 by from Excellent Service !!! I've been a customer of Firestone for over 15 years, and again I'm satisfied. I recently have four tires installed and aligned (lifetime alignment); which I already knew was their specialty. But, I was also in need of brakes all around. For two weeks I researched brake service elsewhere, looking for a better deal. I did not find one, with the coupon that was on the Firestone website. Again, great service !!!
Date published: 2015-02-05
  • 2015-11-25T07:20CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
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  • loc_en_US, sid_014257, PRD, sort_mostRecent
  • clientName_firestone-local