Firestone Complete Auto Care - Macon
3659 Eisenhower Pkwy Macon, GA 31206-3605
Email: 014915@bfrc.com Phone: 478-845-6806

Your Local Firestone Complete Auto Care Store

Call 478-845-6806
Store # 14915
Store Manager: Tom Wade
3659 Eisenhower Pkwy
Macon, GA 31206-3605
✓ My Store
Firestone Complete Auto Care - Macon is rated 2.8824 out of 5 by 17.
  • 2015-07-03T07:40CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • 4th of July SAT Closed
  • Holiday schedule:
  • 4th of July: Closed: Jul. 4, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

$15.99 Synthetic Blend Oil Change

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs Jul 1 - 31, 2015

BIG Savings On Your Car's Most Frequently Needed Service!

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Awfull stuck in Firestone from 7:00 AM till 3:30 PM for a job that just required 2 hours of labor. Unbelievable
Date published: 2015-06-20
Rated 1 out of 5 by from 2 reviews I have dealt with Firestone on every vehicle I have every had since the 90's. When I took my mom car under my name to buy her 4 new tires and a lifetime alignment service was excellent. I had to go back last month or maybe 2 months ago because she had a flat tire, but we had to end up buying a new tire because that tire was completely ruined. The salesguy ordered the tire and told us to come back the next day it would be in the store. When my mom came back the next day the Manager that was on duty was nasty and rude to her. He told her they was closing at 6:00p.m. because they had a mandoratory meeting and she had to come back and he and the other workers preceded to let down the gates and waited for her to leave the store. She did not leave because she was not told about a meeting the day before she told the salesperson that she got off at 5:00 and it would be after 5:00 when she got there and he said that will be ok. She had to insist on her tire to be put on, the manager said he guess this time they would do it. She also ask them about her tire light and ask would they check her tire pressure,but they did not. If i hadn't bought that lifetime warranty I would not go back to Firestone. I will not bring another vehicle to Firestone, I will pay more somewhere for better respect and customer service. I don't appreciate how rude the manager was to my mother. How did we suppose to know about a mandatory meeting? It is a way of saying things to people and he needs to learn it. Sad to say we are still riding with the tire light on but I refused to be disrespected. Hopefully when we go back for her 1st liftetime inspection the customer service will be better. But like I said if I hadn't paid for it, I would not be going back.
Date published: 2015-05-22
Rated 4 out of 5 by from GOOD I WILL VISIT THEM AGAIN, WITH ANOTHER TYPE OF SERVICE.
Date published: 2015-05-13
Rated 1 out of 5 by from Worst Experience Ever I used them during Thanks Giving weekend 2014, had a HORRIBLE EXPERIENCE
Date published: 2015-03-17
Rated 1 out of 5 by from poor service I USED YOUR SERVICES ABOUT TWO MONTHS AGO. I WAS VERY SORRY THAT I DID.
Date published: 2015-02-23
Rated 5 out of 5 by from Excellent Service Firestone is the one and only place that I will take my vehicle and actually trust the individuals who work on it. They are very professional and its obvious that their motto is customer focused because they always make sure that the customer is happy before they leave. If at any time there is a small problem or even a minor concern about your vehicle they are always willing to check it out without hesitation. I LOVE THEM!
Date published: 2015-02-04
Rated 5 out of 5 by from World Class Service I used this location each and every time because the Store Manager and team are excellent, knowledgable, they take great care of their customers and are always professional! The most amazing part was to attest to other customers who came in during my visit and shared that they too were happy they came in and were thrilled about the quality of service. I will continue to visit this location because I was made to feel valued and that my car trouble was a one stop shop. Also the price of service was affordable. I am also impressed for the follow up from this team who sent this survey. Overall this store location and company as a whole is loyal to the company's brand!! Excellent service from Jairus Snell and his team!! I am a customer for life!!
Date published: 2015-02-03
Rated 2 out of 5 by from Disappointed I went to Firestone for front brake and rotor replacement job on my 2007 Audi A4 Cabriolet. After repeated attempts,they were not able to stop the squealing. I went to Tires Plus who replaced the pads on two different occasions but the squealing has not stopped. I also replaced front tires at Tires Plus. Firestone and Tires Plus are very nice people. I've recommend Tires Plus and Firestone to family and friends with American cars. I am however disappointed that at company like Firestone isn't capable of doing a competent brake repair on a Audi vehicle. I bought lifetime alignment but I don't feel comfortable taking the Audi back to Firestone.
Date published: 2015-02-02
  • 2015-07-03T07:40CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.5
  • cp_1, bvpage1
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  • loc_en_US, sid_014915, PRD, sort_mostRecent
  • clientName_firestone-local