Firestone Complete Auto Care - Macon
3659 Eisenhower Pkwy Macon, GA 31206-3605
Email: Phone: 478-845-6806

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Call 478-845-6806
Store # 14915
Store Manager: Larry Brown
3659 Eisenhower Pkwy
Macon, GA 31206-3605
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Firestone Complete Auto Care - Macon is rated 2.875 out of 5 by 24.
  • 2015-09-02T01:36CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Macon, GA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Poor service I went to get an oil change and tires balanced. At the end of the week only I noticed only one weight on my tire. They want balance my tires again.
Date published: 2015-08-23
Rated 5 out of 5 by from Wonderful Customer Care I came in with several issues and all were fixed quickly and to my great satisfaction. The one point that made this experience especially great was the absolutely AMAZING customer service provided by the manager. He was extremely helpful and so very kind, I will always be coming back to this location simply because of him!!
Date published: 2015-08-16
Rated 5 out of 5 by from The BEST and the most SWEATHEART service I have!!! My name is Felix and I am the president of Chicago Russian tours company. On June 27,Saturday I was coming back from Florida with group of seniors and kids. We made a stop on the rest area near Macon, GA and one of our 15 passenger vans would not start. It was rainy, so we have to spent the night in local motel. Next day was Sunday and every thing was closed. Two local mechanics tried to fix the van on rest aria. They make me buy a new starter , than a new battery, then new wires , but the vans still wouldn't start . After 10 ours of wasting my time and $450 dollars, I found out that one of them still $750 dollars from my bag, while I went to the restroom. So at 7p.m. I was out of cash, still at Macon with five seniors and three kids who's parents was calling me each hours, checking on a progress of our repairs. The Firestone Compete Auto Care shop on 3659 Eisenhower Pkwy in Macon was the closes to my Ford E-350 van and the only one that opened at 7a.m.The tow track brought my van to Firestone shop at 9a.m. and it take 20 minutes for store manager Mr. Tom Wade with 2 questions plus few test to find the problem! The compressor to airconditioning unit was broken . And it block the engine from running. To order and put on anew one will take more than one day, and I was out of time. Mr. Tom Wade and mechanic Mr. Teo work 10 hours strait on our van and fix it, so I can drive back to Chicago. In 26 years that I live in United States and work as tour guide-van driver I never matt better mechanics and better people than this two: Mr. Tom Wade and Mr. Teo! On behalf of my tourists and myself thank two of you from the bottom of my hurt. God bless you and your families. I will 100% recommend this store to everybody, who need help with his car.
Date published: 2015-08-13
Rated 1 out of 5 by from Poor A satisfied customer told me about how Firestone checked their air system for $10, a discount for thr summer, so I went and thought I was gone be there for 30 mins. 30 minutes turned into 4 hours because they said they had to go open my air system to see why the cold wasn't blowing when I stop on breaks but did fine as I was driving pressing the gas. So the price jumped from $10 to almost $60....they charged me for labor which was waived because of their discount so I shouldve been paying $10 instead of $60....well to make a long story short, I wasn't satisfied because they could not tell me what was wrong with my car, got in my car to hear clicking noise that wasn't there before, they fixed that and when I drove off, my whole air system was blowing heat instead of the air I felt when I drove. Soooo I will not be returning their and have learned my lesson to the fullest.
Date published: 2015-08-06
Rated 1 out of 5 by from Overall disappointed I took my car at Firestone, Eisenhower pkwy store for "Summer care package" checkup. After hour long checked it up they gave me some recommendations for next time services. So when I take back my car and suddenly discovered that side blinker lights are not working. This is weird, right? Lights were functioning properly even before I get their store. I told them about it and they said this is not their fault. I have been told I do need to replace multi functional switch and it will cost 300 bucks. What the hack is going on. Why I should spend extra 300 bucks unnecessarily. This (side lights blinker) is occurring while in Firestone workshop,
Date published: 2015-08-05
Rated 5 out of 5 by from Firestone Macon is the Best!!! I use Firestone Macon for all of my auto needs. The staff are knowledgeable and courteous. The prices are very fair and reasonable. The wait time is minimal and the waiting area is clean and has plenty of seating. There is a tall Caucasian guy who works the counter and he is the best. Before he does anything he checks with you and explains everything and checks to make sure he has the part and if he doesn't he will let you know and give you an estimate as to how long it will take to get the part. You bring something to this guys attention and he is on it. This guy is the best! When you bring your vehicle in there for simple or complex issues it is always the same excellent service. I have been using this place for five years and they are the best.
Date published: 2015-07-27
Rated 2 out of 5 by from Service was great I called on Friday afternoon and asked if they had two tires to match the two I bout in March she said she was looking at them so I drove from Sandersville on Saturday morning they did not have the tires I had ask for but had some that would work that cost a little morei needed the tires so I took them will let you know if I like them I will go to another location next time
Date published: 2015-07-08
Rated 1 out of 5 by from Awfull stuck in Firestone from 7:00 AM till 3:30 PM for a job that just required 2 hours of labor. Unbelievable
Date published: 2015-06-20
  • 2015-09-02T01:36CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_24
  • loc_en_US, sid_014915, PRD, sort_mostRecent
  • clientName_firestone-local