Firestone Complete Auto Care - Westfield
322 E Main St Westfield, MA 01085-3311
Email: Phone: 413-485-7617

Find Auto Repair Services & Tires Near You

Call 413-485-7617
Store # 1554
Store Manager: Ryan Henderson
322 E Main St
Westfield, MA 01085-3311
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Firestone Complete Auto Care - Westfield is rated 3.875 out of 5 by 24.
  • 2015-10-09T07:56CST
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  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Westfield, MA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Always trying to sell me something. No matter what Firestone service center I go to, the service manager ALWAYS has me come out to my vehicle and point out something that is "worn." My 06 Chrysler Pacifica, was brought in last week for a LOF. This past Winter, I (myself) rebuilt the entire front end, Idler arms, struts and springs, everything.. Sure enough, while my car was up on the lift, the manager asked me to go out with him as he wanted to "show" me something. I declined, he started to tell me an idler arm was worn, I told him "No, I'm good, I just replaced that 6 months ago." He said well you should return that part. Hello, Idler arms don't wear out after 3,500 miles.
Date published: 2015-10-03
Rated 5 out of 5 by from There is none better!!! I had an issue with a tire order arriving on time. RJ the sales rep took excellent care of the problem. I ended up with better tires for $40 less than the ones I ordered. The tech was quick, alignment is spot on and I was happily on my way. I've been to many tire retailers and haven't been as satisfied as I am here. Westfield, Ma Firestone a perfect10.
Date published: 2015-09-30
Rated 3 out of 5 by from Very disappointing The team forgot to give me a tire cap & filled my tired to 45 psi instead of 32. Drove around with incorrect air pressure & had to make a second trip to the store.
Date published: 2015-09-20
Rated 1 out of 5 by from Disappointed Brought a tire in for a slow leak repair and got charged $20.11. Give me a break, I've probably spent well up to $10,000 over the years in repairs and purchases.
Date published: 2015-09-10
Rated 5 out of 5 by from Best service I have had in a long time My car had been in the tow lot overnight, and I was in need of 2 tires to bee replaced. My car also needed new lug nuts, as some one had taken one of mine at work, and the other tire had 1 that was stripped. The crew got right on to the work, they were friendly and polite, well informed despite the "know-it-all" attitude of one of the people who assisted getting me there. They remained professional the entire time.
Date published: 2015-09-07
Rated 2 out of 5 by from Long wait for exceptional service I went to go get my tires balanced, rotated and aligned,I waited 2 hours for it all to be done...however I had to go back to get them re aligned because the wheel was not straight when they first aligned the wheels. One would assume it would be a quick fix however I waited again another 2 hours for my truck to be done. Although the manager was very nice and made sure it was up to standard personally, the time it took made me not want to go back!
Date published: 2015-08-06
Rated 5 out of 5 by from Absolutely wonderful Technician!!! I went to the Westfield MA location Saturday and im very thrilled with the quality of service I received and in a timely manner, I was taken promptly at my scheduled appointment time as well. Their technician Pavel R is highly recommended, he is a kind, honest, and trustworthy man of God that will take care of your car needs and treat you like family. This place is very blessed to have such an employee!!! :)
Date published: 2015-07-27
Rated 1 out of 5 by from disappoint disappoint .made scratch,on my one wheel.and denied after.
Date published: 2015-06-23
  • 2015-10-09T07:56CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
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