Firestone Complete Auto Care - Ballwin
15210 Manchester Rd Ballwin, MO 63011-4601
Email: Phone: 636-200-5069

Find Auto Repair Services & Tires Near You

Call 636-200-5069
Store # 15547
Store Manager: Tony Jones
15210 Manchester Rd
Ballwin, MO 63011-4601
✓ My Store
Firestone Complete Auto Care - Ballwin is rated 4.15 out of 5 by 20.
  • 2015-10-06T04:40CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Ballwin, MO with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 2 out of 5 by from Alignment & wheel balancing Got small dent after wheel alignment and balancing. Not expecting damage after service.... Poor response
Date published: 2015-09-20
Rated 2 out of 5 by from Non licensed mechanic did my work I was extremely dissapoited to find out that a non licensed mechanic did the work on my car I was charged the full labor rate. We had to ask them to redo the work twice to get it to even look like it was done correctly
Date published: 2015-09-19
Rated 4 out of 5 by from Wonderful autocare! I went to firestone and was very pleased with the work done. They are always friendly happy to help and eager to answer any questions I have. I appreciate that they have a wondeful waiting area and a t.v since I had to bring my four year old along with me and we did have a decent wait. But they were very busy. I would deffenitly recomend them for any automotive care needs.
Date published: 2015-09-09
Rated 4 out of 5 by from Good Reliable service, little less cost would be helpful
Date published: 2015-09-07
Rated 5 out of 5 by from EXCELLENT SERVICE!!!!!!!! I went in for an inspection on the busiest day/last day of the month. They got me in right away and did not push me to buy something and did not suggest any unnecessary repairs that would not have been needed otherwise!!! I cannot express enough how HAPPY i was with the service and I will give them my business from here on out!!!!!
Date published: 2015-08-01
Rated 5 out of 5 by from Prompt and efficent. Had a great experience at this location on Saturday the 11th. They squeezed me at the end of what was obviously a very busy day. The man who I believe to be the manager was very helpful. The tires that go on my car are not stocked anywhere, so I have to order them online and tote them over there. He told me unsolicited that he can check around and have the tires I need dropped off to avoid the extra hassle. Even if it ends up not working out, I appreciate the fact that he's trying to help. Not to mention the actual service, they were much faster than I expected and did a great job.
Date published: 2015-07-11
Rated 1 out of 5 by from Brake service I bought brakes here and when paying they wouldn't honor the competitor coupon as I was told in the phone. Then why did I had to bring my car back the next day???? To have the brakes fixed again as FIRESTONE messed up with installation process. I then waited another 2 hours!!!! Then to not offer an oil change or anything!!! I won't be back! Nor will I recommend them to anyone!!!!!
Date published: 2015-05-26
Rated 2 out of 5 by from Not what I am accustom to. I had my car towed to this location because, it is closest to my home after I had stopped at a different location, much further away. The staff at that location (8400 Lindbergh) were awesome, they were too booked to take care of me right then but, offered suggestions to help which included having my car towed to the shop near my home. I did so and the shop in Ballwin on 15210 Manchester performed the repairs and called for me to pick my car up on 4/11/2015. (the bill I might add was a little over $800) But, that is not the issue, my issue was once I paid my bill, using my Firestone credit card account, I was handed my car keys. I went out into the parking lot out front and did not see my car, so I went back inside and asked the guy at the counter "where is my care I don't see it?" He told me that it was out back that the lot was full when they finished it so they parked it out back. I told him that they usually bring it around for me and he said that they were too busy and that he would be more than happy to take me out back thru the bay. He opened the door to the service area where there was tools, pieces of metal, grease, and general work area stuff everywhere on the floor. He told me to "watch my step." He walked just so far with me and I took it as sarcastically said, "you have a nice day" or something to that affect. As a Director of Nursing customer service is more than just providing a service. I felt highly insulted to have to navigate thru the service area bay (of which I have been told for insurance purposes is out of the question). I understand it may have been "one of those stressful days" but, when it is one of those days for my staff and the family members have come to pick up someone for discharge they expect customer service till they leave out the door. I truly do not feel I received such. You asked for my review and I am happy that you did.
Date published: 2015-04-21
  • 2015-10-06T04:40CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_015547, PRD, sort_mostRecent
  • clientName_firestone-local