Firestone Complete Auto Care - Ballwin
15210 Manchester Rd Ballwin, MO 63011-4601
Email: 015547@bfrc.com Phone: 636-200-5069

Your Local Firestone Complete Auto Care Store

Call 636-200-5069
Store # 15547
Store Manager: Tony Jones
15210 Manchester Rd
Ballwin, MO 63011-4601
✓ My Store
Firestone Complete Auto Care - Ballwin is rated 4.6154 out of 5 by 13.
  • 2015-04-28T06:54CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 2 out of 5 by from Not what I am accustom to. I had my car towed to this location because, it is closest to my home after I had stopped at a different location, much further away. The staff at that location (8400 Lindbergh) were awesome, they were too booked to take care of me right then but, offered suggestions to help which included having my car towed to the shop near my home. I did so and the shop in Ballwin on 15210 Manchester performed the repairs and called for me to pick my car up on 4/11/2015. (the bill I might add was a little over $800) But, that is not the issue, my issue was once I paid my bill, using my Firestone credit card account, I was handed my car keys. I went out into the parking lot out front and did not see my car, so I went back inside and asked the guy at the counter "where is my care I don't see it?" He told me that it was out back that the lot was full when they finished it so they parked it out back. I told him that they usually bring it around for me and he said that they were too busy and that he would be more than happy to take me out back thru the bay. He opened the door to the service area where there was tools, pieces of metal, grease, and general work area stuff everywhere on the floor. He told me to "watch my step." He walked just so far with me and I took it as sarcastically said, "you have a nice day" or something to that affect. As a Director of Nursing customer service is more than just providing a service. I felt highly insulted to have to navigate thru the service area bay (of which I have been told for insurance purposes is out of the question). I understand it may have been "one of those stressful days" but, when it is one of those days for my staff and the family members have come to pick up someone for discharge they expect customer service till they leave out the door. I truly do not feel I received such. You asked for my review and I am happy that you did.
Date published: 2015-04-21
Rated 4 out of 5 by from Great Service! I love going to Firestone b/c I know they are going to give me an honest opinion of what's needed and why. Also Tony is amazing and remembers me by name, they really have an awesome crew
Date published: 2015-02-03
Rated 5 out of 5 by from Best Firestone I have been to I have gone to the Ballwin, MO location for the past few years now and every time I have a absolutely positive experience. The manager, Tony Jones, is fantastic and always makes sure every concern I may have is taken care of. He is the reason I will continue to go to this location for all my automotive needs over other locations nearer to my home.
Date published: 2015-02-02
Rated 5 out of 5 by from Amazing! I recently took for my car in for a well needed oil change. I was able to make an appointment and they were so incredibly quick! The customer service is always top notch and everyone is polite and professional. I know my car is in good hands with Firestone. Shout out to Firestone Ballwin! Thank you for all that you do!
Date published: 2015-02-02
Rated 5 out of 5 by from very friendly and honest very friendly and honest location. the professionalism and courtsey of this location is great
Date published: 2015-02-02
Rated 5 out of 5 by from WONDERFUL PEOPLE I HAVE USED THIS FIRESTONE LOCATION FOR YEARS. I HAVE ALWAYS EXPERIENCED SERVICE, ACCURATE INFORMATION, AND POSSIBLE SOLUTIONS TO PROBLEMS
Date published: 2015-01-28
Rated 5 out of 5 by from Most helpful! I needed front end alignment and tires. This store was MOST HELPFUL in getting the work done in a reasonable amount of time and at a great price.
Date published: 2015-01-26
Rated 5 out of 5 by from Example:Great service! They kept me on schedule with the service I requested.
Date published: 2015-01-24
  • 2015-04-28T06:54CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_13
  • loc_en_US, sid_015547, PRD, sort_mostRecent
  • clientName_firestone-local
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