Firestone Complete Auto Care - Milpitas
1379 S Park Victoria Dr Milpitas, CA 95035-6976
Email: 015911@bfrc.com Phone: 408-914-2995

Your Local Firestone Complete Auto Care Store

Call 408-914-2995
Store # 15911
Store Manager: Michael Brown
1379 S Park Victoria Dr
Milpitas, CA 95035-6976
✓ My Store
Firestone Complete Auto Care - Milpitas is rated 2.8667 out of 5 by 15.
  • 2015-04-20T07:10CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 3 out of 5 by from It's the little things I only use this location for routine maintenance. If something is really broke, I go elsewhere. Two examples - a few years back, Firestone put the wrong transmission fluid in my truck. A problem was obvious to me, and Firestone should have figured it out with a test drive. Last month, Firestone forgot to reset the oil-change-needed light, after an oil-change. It is frustrating and inconvenient to have to go back and waste my time for Firestone to try to get things right the second time.
Date published: 2015-02-26
Rated 5 out of 5 by from Fast and reliable service This location has hired new well trained repair workers, and Salesman Mike keeps every work order on time
Date published: 2015-02-10
Rated 2 out of 5 by from wait time. really! A 2 hour flat tire is turning into a four hour wait.
Date published: 2015-02-02
Rated 2 out of 5 by from Not great warranty I have bought two new rear tires and they turned out to be defective and the store manager blame it on my shock absorbers so the store doesn't need to replace them. I have been using this Firestone store for all my tire needs for at least 5 years and I am very disappointed right now for the first time and might look for somewhere else to do business with.
Date published: 2015-02-02
Rated 4 out of 5 by from no pressure to upsell !!!! I brought my wife's van in for an oil change. The price and service was totally fine. The 2 men behind the the counter were very friendly. Good people and communication skills. Most of all I liked that there was no pressure to purchase any other services.
Date published: 2015-02-02
Rated 5 out of 5 by from Great Service - OnTimeCompletion Managers are efficient and professional. Vehicle is ready as promised.
Date published: 2015-01-30
Rated 3 out of 5 by from Service is FAIR. The service at this location was good until one incident when my daughter brought her Honda Pilot for engine light diagnostics. They did not fix what was wrong with the vehicle. Instead suggested to my daughter to do 100,000 maintenance service which cost us $1200 dollars. I took the vehicle back to Firestone Milpitas and told them why the engine light still lit. They said lets reset that engine light and it should be fine. The mechanic did not even tell what the reading was. I was looking over when mechanic was checking the vehicle and the DB scanner reading was a bad Catalytic Converter bank one. To make long story short, the actual problem did not get fix at all.
Date published: 2015-01-26
Rated 1 out of 5 by from Tires, okay! Service, questionable I recently visited the Milpitas Firestone Store to get 2 tires. When I returned to pick the car up, I was told my engine needed service. They said the serpentine belt on my 2003 VW Jetta TDI was severely cracked and needed replacement. I declined the offer since I do this type of work myself. As chance would have it, 2 days later the clutch on the alternator broke and both the alternator and clutch needed replacement. I pulled the belt and the alternator to insure I got the right parts from the parts store. Upon examining the belt, I found NO CRACKS or signs of wear. This belt had in fact been replaced about 30000 miles ago when the timing belt was replaced. This confirmed my reluctance to have routine maintenance done by repair shops when they don't even diagnose the problem correctly.
Date published: 2015-01-25
  • 2015-04-20T07:10CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_15
  • loc_en_US, sid_015911, PRD, sort_mostRecent
  • clientName_firestone-local
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