Firestone Complete Auto Care - Kalamazoo
5490 W Main St Kalamazoo, MI 49009-1010
Email: Phone: 269-216-7138

Find Auto Repair Services & Tires Near You

Call 269-216-7138
Store # 16683
Store Manager: Richard Carrasco
5490 W Main St
Kalamazoo, MI 49009-1010
✓ My Store
Firestone Complete Auto Care - Kalamazoo - 016683 is rated 4.4 out of 5 by 20.
  • 2015-12-01T07:38CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Kalamazoo, MI with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 4 out of 5 by from Good staff and honest. They are always honest about what needs to be done and what might be able to wait.
Date published: 2015-11-17
Rated 1 out of 5 by from Poor service I took my car into a local Firestone for an overheating engine in February 2015. They diagnosed the problem as a failing head gasket. Upon opening the engine they recommended heads, valves, and gaskets. I had a new water pump installed among with a new alternator. Once the engine was resembled, I had an engine code stating a misfire. They replaced that, then I got a code for some sensors. They replaced several O2 sensors and the maf sensor. Finally they sent it to the dealership and found that the timing was off. $4000 later I had my car back. But, they put a hold in my catalytic converter. Well here it is November 2015 and my original overheating problem has returned. It started in October. They've run pressure tests, flushed the radiator and heater core plus replaced the overflow tank cap. All to no avail. I am beyond upset and frustrated. I will never recommend anyone to Firestone. I want a full refund of a new engine. I refuse to pay for anymore engine work dealing with engine overheating because I feel they misdiagnosed or didn't properly repair the engine. I am prepared to speak with the better business bureau and/or take legal action against Firestone.
Date published: 2015-11-16
Rated 5 out of 5 by from Great Oil Change Experience I can't do them myself anymore so I tried these guys. Quick and easy for an oil change. Make an appointment and you won't be disappointed.
Date published: 2015-10-30
Rated 5 out of 5 by from Great job to the Firestone repair team! The Firestone team performed a number of needed repairs on my 2005 Jeep Liberty. So far, So good! Great job to all who were involved!
Date published: 2015-10-26
Rated 5 out of 5 by from Exceptional service! This is the first time I've ever had all the tires off my vehicle at a repair center and did not have to re-tighten the lugnuts after getting the vehicle home. Usually there is at least one or two lugs that i'll be able to move with a simple hand wrench. This time all lugnuts were not only tight, but were at correct torque. Kudos to the tech who performed the service this time!
Date published: 2015-09-20
Rated 5 out of 5 by from excellent service We have a Saturn 11 years old and my mother's car 11 year old pacifica. They also took care of our car before those, they have alwy taken care and so let us know if there was something that needed tending in the future. We always walked away with the feeling that we had gotten the best service. I could go on and on, I can't thank them enough or all they have done to keep us rolling and how much we appreciate the whole staff.
Date published: 2015-09-18
Rated 5 out of 5 by from Great Service and Team The WestMain Firestone store always delivers trustworthy service and they have a great service team!
Date published: 2015-09-01
Rated 5 out of 5 by from Fixed me up on a holiday weekend! My car had a radiator sensor blow out on the highway on 4th of July weekend. It was only two hours before closing, and by the time I got towed to the store, it was closed. The manager had stayed and made sure I got my paperwork straight and dropped the keys in the after-hours box. The next day, they called me and had fixed my problem... they were great and my car has never run better. Thanks to the whole team out there for working on a HOLIDAY.
Date published: 2015-08-10
  • 2015-12-01T07:38CST
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