Firestone Complete Auto Care - Ann Arbor
520 Briarwood Cir Ste B Ann Arbor, MI 48108-1610
Email: 016780@bfrc.com Phone: 734-274-5327

Your Local Firestone Complete Auto Care Store

Call 734-274-5327
Store # 16780
Store Manager: Russ Harris
520 Briarwood Cir Ste B
Ann Arbor, MI 48108-1610
✓ My Store
Firestone Complete Auto Care - Ann Arbor is rated 4.8462 out of 5 by 13.
  • 2015-04-19T07:54CST
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  • Today’s Hours SUN 9:00am - 5:00pm
  • MON 7:30am - 7:00pm
  • TUE 7:30am - 7:00pm
  • WED 7:30am - 7:00pm
  • THU 7:30am - 7:00pm
  • FRI 7:30am - 7:00pm
  • SAT 7:30am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 3 out of 5 by from Good Service, Unreliable Pricing I've been using this Firestone location to change between my all season and snow tires for the past three years now. I've never had a complaint about the service done to my car, but I've also never had them hand me a bill that didn't need correction. When I purchased my tires at Firestone I also received free 6 changeovers, and bought a lifetime alignment package. Each time I've swapped I've asked to do an alignment as well, and without fail I get billed for either an alignment, the tire change, or both. It's always been resolved with a quick chat, and the techs are polite about correcting the mistake, which I appreciate. But it baffles me that it's never something they seem to check for without being reminded.
Date published: 2015-02-27
Rated 5 out of 5 by from They do a great job! Trustworthy! I have used them for oil changes on all my vehicles throughout the past several years. Russ and his team always talk me through what my vehicle needs each time. I have complete trust in their recommendations.
Date published: 2015-02-26
Rated 5 out of 5 by from Many years of personal service Briarwood Firestone Auto Care has been servicing my vehicles for over 15 years. The service is personable and professional - and they stand behind their work. I highly recommend them for your auto care needs.
Date published: 2015-02-03
Rated 5 out of 5 by from They go the extra mile I have used the Firestone repair for approximately 2 years. The service is always courteous. When I stop in with small issues I am unable to attend to myself, they are helpful and don't make me feel unwelcome.
Date published: 2015-01-28
Rated 5 out of 5 by from I LOVE Firestone!! This Briarwood Firestone has been assisting me for years, since i have been single. I have gone through several boyfriends, and all their varied car advice/suggestions, lol, but Firestone is my loyal car repair, maintenance place!! :) One reason my cars have maintained and are going strong at 223,000 and 225,000 ++ miles!!
Date published: 2015-01-27
Rated 5 out of 5 by from always great service.. I always feel comfortable coming to this Firestone, everyone is friendly, helpful and kind, and they keep my car in tip top shape. I can't always afford things right away and they give me quotes and explain it very well.
Date published: 2015-01-27
Rated 5 out of 5 by from Excellent customer service and prices! Everyone is so helpful at the Briarwood firestone. The last time I was in. Rob had helped me right away. He was very knowledgeable about the service I needed. Gave me an estimated time of when it would be done and said they would call me if I chose to leave. My car actually got done sooner than expected. Thanks to Rob for the professionalism and to Kenny who worked on my car. I had a chance to talk to Kenny when he brought my car around and he was also very professional and knowledgeable. Great group of people you have working there.
Date published: 2015-01-26
Rated 5 out of 5 by from All good!!! They had to have the tires I wanted brought in from another store but they were able to do that and finish my car work in great time. The staff were all good folks as well.
Date published: 2015-01-25
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