Firestone Complete Auto Care - Des Moines
4107 Merle Hay Rd Des Moines, IA 50310-1316
Email: 017264@bfrc.com Phone: 515-802-3699

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Call 515-802-3699
Store # 17264
Store Manager: Jon Newton
4107 Merle Hay Rd
Des Moines, IA 50310-1316
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Firestone Complete Auto Care - Des Moines is rated 4.3 out of 5 by 10.
  • 2015-09-02T14:42CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Des Moines, IA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Great, quick service! I took my car to Firestone during my lunch break, and they were done with my car in about an hour. Super-quick service! I had a coupon for a free engine light code-check, and the person at the store took a few minutes to explain to me what the codes meant so I would know what needed to be done for me engine. Thanks!
Date published: 2015-06-04
Rated 2 out of 5 by from Needs Better Systems In Place There were discrepancies on the vehicle inspection and what was on the invoice. The inspection stated that the brakes were done recently but the invoice stated that the rear brakes/rotors/backing plates were due for replacement. I had replaced the rear brakes within the past 12 months and the truck does about 90% highway driving. They did not discuss this with me, I read it on the invoice. Why would "Cabin Air Filter-If Applies" be suggested for replacement? This vehicle doesn't have one. They recommended a complete front end of steering components to be replaced, yet they did an alignment. They also stated the gear box has play. How can this be done if the front end has loose components? I was offered 6 months no interest financing. I took the financing but was not informed of when I was to start payments and where to send them to or who the financing was through. This store needs to look at its processes and make the appropriate changes to enhance the customer's experience and to ensure that the customer is informed on their visit. I am a well informed consumer with many years of automotive experience and management in the automotive business.
Date published: 2015-04-19
Rated 5 out of 5 by from Always great service! During routine oil change they discovered my belt needed replaced.
Date published: 2015-03-01
Rated 5 out of 5 by from outstanding service I went in and changed up the tire brand I wanted from what I ordered. They were courteous, helpful, and fast. Very professional!
Date published: 2015-02-27
Rated 5 out of 5 by from Quality and dependable service that you can trust! Stopped in due to a headlight out and the 3rd brake light out. We were taken care of promptly!
Date published: 2015-02-27
Rated 5 out of 5 by from Keep up the good work I have actually been in Firestone more than I have wanted to be, but each time I have been there I have left feeling confident in the service that was provided. Each time I have been in they have always explained what needs/will be done to my vehicle. I will continue to bring my cars in for service to Firestone.
Date published: 2015-02-26
Rated 1 out of 5 by from Poor Service Had my vehicle in there on New Years Eve. After they did some major repairs, they tried to tell me I needed a new transmission. After being closed on New Years Day, they realized they just forgot to connect the struts back to the vehicle properly. The vehicle is a taxi and I lost the biggest night of the year for work. Stick to tires only. I do not trust your maintenance advice or work..
Date published: 2015-02-09
Rated 5 out of 5 by from Great service They go out of the way to help. I stopped in last night because my windshield wiper blade was coming off. The young man at the counter fixed it for me. They are several occassions have checked my tire pressure. This is the service that keeps me coming back there to get all of my car services done. I'm thankful for them.
Date published: 2015-02-03
  • 2015-09-02T14:42CST
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