Firestone Complete Auto Care - Des Moines
4107 Merle Hay Rd Des Moines, IA 50310-1316
Email: 017264@bfrc.com Phone: 515-802-3699

Your Local Firestone Complete Auto Care Store

Call 515-802-3699
Store # 17264
Store Manager: Jon Newton
4107 Merle Hay Rd
Des Moines, IA 50310-1316
✓ My Store
Firestone Complete Auto Care - Des Moines is rated 4.2222 out of 5 by 9.
  • 2015-05-29T07:02CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 8:00pm
  • TUE 7:00am - 8:00pm
  • WED 7:00am - 8:00pm
  • THU 7:00am - 8:00pm
  • Today’s Hours FRI 7:00am - 8:00pm
  • SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

$15.99 Synthetic Blend Oil Change & More!

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs May 12 - Jun 15, 2015

Exclusive savings for your store...

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Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 2 out of 5 by from Needs Better Systems In Place There were discrepancies on the vehicle inspection and what was on the invoice. The inspection stated that the brakes were done recently but the invoice stated that the rear brakes/rotors/backing plates were due for replacement. I had replaced the rear brakes within the past 12 months and the truck does about 90% highway driving. They did not discuss this with me, I read it on the invoice. Why would "Cabin Air Filter-If Applies" be suggested for replacement? This vehicle doesn't have one. They recommended a complete front end of steering components to be replaced, yet they did an alignment. They also stated the gear box has play. How can this be done if the front end has loose components? I was offered 6 months no interest financing. I took the financing but was not informed of when I was to start payments and where to send them to or who the financing was through. This store needs to look at its processes and make the appropriate changes to enhance the customer's experience and to ensure that the customer is informed on their visit. I am a well informed consumer with many years of automotive experience and management in the automotive business.
Date published: 2015-04-19
Rated 5 out of 5 by from Always great service! During routine oil change they discovered my belt needed replaced.
Date published: 2015-03-01
Rated 5 out of 5 by from outstanding service I went in and changed up the tire brand I wanted from what I ordered. They were courteous, helpful, and fast. Very professional!
Date published: 2015-02-27
Rated 5 out of 5 by from Quality and dependable service that you can trust! Stopped in due to a headlight out and the 3rd brake light out. We were taken care of promptly!
Date published: 2015-02-27
Rated 5 out of 5 by from Keep up the good work I have actually been in Firestone more than I have wanted to be, but each time I have been there I have left feeling confident in the service that was provided. Each time I have been in they have always explained what needs/will be done to my vehicle. I will continue to bring my cars in for service to Firestone.
Date published: 2015-02-26
Rated 1 out of 5 by from Poor Service Had my vehicle in there on New Years Eve. After they did some major repairs, they tried to tell me I needed a new transmission. After being closed on New Years Day, they realized they just forgot to connect the struts back to the vehicle properly. The vehicle is a taxi and I lost the biggest night of the year for work. Stick to tires only. I do not trust your maintenance advice or work..
Date published: 2015-02-09
Rated 5 out of 5 by from Great service They go out of the way to help. I stopped in last night because my windshield wiper blade was coming off. The young man at the counter fixed it for me. They are several occassions have checked my tire pressure. This is the service that keeps me coming back there to get all of my car services done. I'm thankful for them.
Date published: 2015-02-03
Rated 5 out of 5 by from service couldnt be any better repairs are always done sooner than i expect. i don't go anywhere else. i have had alot of work done at my dealer over the years and have always been very satisfied.
Date published: 2015-01-25
  • 2015-05-29T07:02CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_017264, PRD, sort_mostRecent
  • clientName_firestone-local