Firestone Complete Auto Care - Kailua Kona
75-5629 Kuakini Hwy Ste A Kailua Kona, HI 96740-1664
Email: 017493@bfrc.com Phone: 808-756-9168

Your Local Firestone Complete Auto Care Store

Call 808-756-9168
Store # 17493
Store Manager: Daniel Trunk
75-5629 Kuakini Hwy Ste A
Kailua Kona, HI 96740-1664
✓ My Store
Firestone Complete Auto Care - Kailua Kona is rated 3.5714 out of 5 by 7.
  • 2015-05-26T08:21CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_7
  • loc_en_US, sid_017493, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN Closed
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Save Up To $50 On Your New Tire Purchase!

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs May 12 - Jun 15, 2015

50% OFF The Regular Price Of New Tire Installation...
Limited time only!

Click the link below for your exclusive savings coupon!

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Awesome! Great customer service, very approachable, detailed and caring suggestions, and willing to work with your schedule.
Date published: 2015-05-15
Rated 1 out of 5 by from Will never bring business here again I got 4 brand new tires in September 2014. I was the one to mention, that when I bought the car the owner mentions something about the rack and pinion. Firestone changed tires and suggested rack and pinion(132? $) and an alignment ($80). But the refused to do the alignment without doing rack and pinion first.... I could not afford. So I needed time to save. After some research and speaking to 3 different mechanics, one being my father. I was told that as long the rack is not leaking fluids an alignment should fix the car. So i scheduled an appt for alignment only. My appt was at 12... I promptly dropped off my car. An hour and later firestone calls, They have just gotten to my car, and they told me that I must do the rack and pinion. I returned to pick up the car. and the snotty 2 women who work the front desk, swore up and down that the rack needed done first... and when I mentioned that there is no leaking fluid and 3 different mechanics told me the alignment itself would fix that. Both ladies real quick lost there look of this girl doesn't know what she is talking about. I took my car across the street to Lex Brodies the next day, after also agreeing with no leaking fluids the rack is perfectly fine. they performed the alignment with no problems, and my car required no more work.... EXCEPT. now I need 2 brand new front tires. I held off with alingment because I could not afford to fix right away, because I was refused service, due to the fact that your sales team tried selling me a service I didn't need. I will never never never come back here. And have spread the word to everyone I know about how you guys have treat me, because I am a woman, and they assume I have no clue about cars. I know you will not make this right.
Date published: 2015-02-26
Rated 5 out of 5 by from treat you like family Team Yucaipa Firestone with Gary and Troy treated me like family.. Went the extra mile and took great care of my used car to make it run smooth like if it was brand new.. Thanks , will see you in 3000 miles..
Date published: 2015-02-08
Rated 4 out of 5 by from Both Kona and Hilo customer service is Great We have 2 of our cars with Firestone. 2 more with Lex Brodies. Both excellent and courteous front office staff. We live in Hawi 96719 and only come to Kona 1 time a week. Our Lex Brodies in Kamuela is definatly easier to get a quicker appointment. I purchased a brand new Mazda 3 mostly come in for lifetime Alignment and am overall satisfied, but still have had issues with uneven wear.I would have liked the actual tech to talk to me about the issues.
Date published: 2015-02-04
Rated 5 out of 5 by from great service I used them two months ago and they send me a notice I need to come in and when the machine broke down the told me they would call me. the lady there called and schedule my appt.
Date published: 2015-02-03
Rated 4 out of 5 by from very good service I used them in October of 2014 and was very satisfied. I asked about having a transmission service and the girl waiting on me said I had a transmission service not too long ago. Thanks for good records and a complete service manager.
Date published: 2015-02-02
Rated 1 out of 5 by from Terrible Service!! We recently went to the Kailua-Kona service to have new tires installed. One of the new mechanics broke the ABS sensor in our vehicle. We noticed this soon after leaving the center. Went back to talk to the manager and nobody would take responsibility for what had happened, instead tried to alter the written records to point out that the sensor was already broken. Our contention was, that if that was the case, why was that NOT brought to our attention. Nobody could seem to be willing to help us solve the problem, not even when we called the national customer service number. They would promise to call us back within 72 hrs, but never did. As far as I'm concerned Firestone lost a loyal customer. For years, we used to take our vehicles to be serviced in California, but have never experienced the bad customer care that we received at the Kailua-Kona center. Next time I need tires or service, you can be sure we will NOT be spending our money with Firestone.
Date published: 2015-01-25
  • 2015-05-26T08:21CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_7
  • loc_en_US, sid_017493, PRD, sort_mostRecent
  • clientName_firestone-local