Firestone Complete Auto Care - Kailua Kona
75-5629 Kuakini Hwy Ste A Kailua Kona, HI 96740-1664
Email: Phone: 808-756-9168

Find Auto Repair Services & Tires Near You

Call 808-756-9168
Store # 17493
Store Manager: Daniel Trunk
75-5629 Kuakini Hwy Ste A
Kailua Kona, HI 96740-1664
✓ My Store
Firestone Complete Auto Care - Kailua Kona is rated 3.4615 out of 5 by 13.
  • 2015-10-06T05:55CST
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  • clientName_firestone-local
  • SUN Closed
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Kailua Kona, HI with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Horrible respect for customer's time Bought 4 new tires from them and had them mounted. At this time I was told that they didn't have time to align them. Made an appointment for 2 days later to have alignment done. After 2 hours the car had not even been taken in the shop! Then 10 minutes later I was told that the alignment couldn't be done as one wheel needed some parts that would have to be ordered on Monday. Then make another appointment to get that done. Really! This is how you treat your customers? And this is the second time I have written this review! It mysteriously disappeared!
Date published: 2015-09-14
Rated 1 out of 5 by from Horrible experience with an appointment Bought 4 news tires from them 2 days ago and had them mounted by them. They didn't have time to align them at that time so made an appointment for 2 o'clock today. 2 hours later, after wandering around, we return to find the car had not even been brought into the shop yet! Apparently, our time is not valuable and appointments mean nothing. and the fact that we had already spent money there meant nothing either! And then it turns out that they can't align the tires today as one wheel had a problem that needed a part that couldn't be ordered until Monday! Waste of our time!
Date published: 2015-09-13
Rated 5 out of 5 by from Great service ! Always will go back The customer service is excellent , they never try to cheat you in spending more money then you need and there really fast
Date published: 2015-08-12
Rated 4 out of 5 by from Efficient and very good service Had my truck serviced about a week and a half ago and I was impressed.
Date published: 2015-07-02
Rated 4 out of 5 by from Customer service was great! Took longer than expected, but they did everything that needed to be done.
Date published: 2015-06-11
Rated 5 out of 5 by from Great Service Price was great. Definitely the best in the region for the service provided. It did, however, take longer than expected. But overall it was great!
Date published: 2015-05-31
Rated 5 out of 5 by from Awesome! Great customer service, very approachable, detailed and caring suggestions, and willing to work with your schedule.
Date published: 2015-05-15
Rated 1 out of 5 by from Will never bring business here again I got 4 brand new tires in September 2014. I was the one to mention, that when I bought the car the owner mentions something about the rack and pinion. Firestone changed tires and suggested rack and pinion(132? $) and an alignment ($80). But the refused to do the alignment without doing rack and pinion first.... I could not afford. So I needed time to save. After some research and speaking to 3 different mechanics, one being my father. I was told that as long the rack is not leaking fluids an alignment should fix the car. So i scheduled an appt for alignment only. My appt was at 12... I promptly dropped off my car. An hour and later firestone calls, They have just gotten to my car, and they told me that I must do the rack and pinion. I returned to pick up the car. and the snotty 2 women who work the front desk, swore up and down that the rack needed done first... and when I mentioned that there is no leaking fluid and 3 different mechanics told me the alignment itself would fix that. Both ladies real quick lost there look of this girl doesn't know what she is talking about. I took my car across the street to Lex Brodies the next day, after also agreeing with no leaking fluids the rack is perfectly fine. they performed the alignment with no problems, and my car required no more work.... EXCEPT. now I need 2 brand new front tires. I held off with alingment because I could not afford to fix right away, because I was refused service, due to the fact that your sales team tried selling me a service I didn't need. I will never never never come back here. And have spread the word to everyone I know about how you guys have treat me, because I am a woman, and they assume I have no clue about cars. I know you will not make this right.
Date published: 2015-02-26
  • 2015-10-06T05:55CST
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