Firestone Complete Auto Care - Eugene
310 Valley River Ctr Eugene, OR 97401-2151
Email: Phone: 541-844-0228

Find Auto Repair Services & Tires Near You

Call 541-844-0228
Store # 18856
Store Manager: Teddy Tobar
310 Valley River Ctr
Eugene, OR 97401-2151
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Firestone Complete Auto Care - Eugene - 018856 is rated 4.3182 out of 5 by 22.
  • 2015-11-27T07:59CST
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  • clientName_firestone-local
  • SUN 8:00am - 6:00pm
  • MON 8:00am - 7:00pm
  • TUE 8:00am - 7:00pm
  • WED 8:00am - 7:00pm
  • THU 8:00am - 7:00pm
  • Today’s Hours Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
  • Holiday schedule:
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Eugene, OR with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 4 out of 5 by from Good service-very professional They did a good job, I have used them for 20 plus years. I will go back
Date published: 2015-11-09
Rated 4 out of 5 by from Oil change inspection and tire rotation Made appointment on line dropped it off 3 hours early and they were done before the original apointment time. There was not pressure of upselling me services I didn't need. They did alert me of potential items I may want to address next service.
Date published: 2015-09-13
Rated 1 out of 5 by from Horrible work, worse warranty Had the brakes done on my car a month ago for a total of $412.24 for the first few days everything seemed fine. A couple weeks later I started hearing a loud clunk in the rear of the car when driving. I was in desperate need of new tires and didn't want to blame the brakes until they were replaced. I bought new tires at a tire shop across town and the tech (tire guy not a mechanic) asked me if I had recently had a brake job, I told him I did and asked him why he was curious. He told me the rear brakes hadn't been properly tightened, which was the source of the clunk. I called Firestone and made an appointment to have everything checked out. Since I had to work the day of the appointment my wife (along with 2 very sick kids) took the car in. The mechanic told her there was nothing wrong with the car but he could replace the struts for $400 and that might fix it. The next day I drove the car 60 miles out of town for work and the noise got much worse. I parked the car and went around to each wheel and checked to see if one was loose. Upon my inspection I found one of the rear wheels had about an inch of wobble. I then had to have the car towed back to town where I took it to my normal mechanic to be fixed. He informed me the brake job had been done wrong and that was the source of my problem. Now I'm out the money for the tow and the repair, when I tried to call the store to complain the phone just tang until it cut off (at 5:30 pm). Needless to say I will never take my vehicles to Firestone again for any type of service.
Date published: 2015-08-04
Rated 5 out of 5 by from I can shift out of park! It was getting increasingly difficult to get my van to shift out of park. Finally, I took it to be looked at. It was late in afternoon so they could not do a complete look until the next day. I was called in the morning to let me know what they found - it was looking it would need new parts, be expensive, and take several days. BUT the technician was able to see the problem and realized it just needed an adjust. Cost was much less than I was afraid of, and it was ready in a few hours. Very pleased!
Date published: 2015-08-02
Rated 5 out of 5 by from Fast and efficient service. I always go to firestone for all of my car needs! Thanks.
Date published: 2015-06-21
Rated 2 out of 5 by from Good but.... Did not use paper on floor and left nice, big greasy/oily footprint on carpeted floor mat on driver side. Baaaaaaad!!!!! 2nd time by Firestone....different locations. May be a franchise wide problem. Use paper and be cleaner!!!
Date published: 2015-05-16
Rated 5 out of 5 by from engine light The guys were very good to fix my engine check light. It did not go off so after I took it back they very quick to get me in and see why it was still on. It took a little to figure it out but they stayed with it and were successful after having to order a part. I have been dealing with this store for over a year and feel very comfortable about coming in and getting work done. I feel like I can trust the guys to make sure my car is safe and running happily.
Date published: 2015-05-11
Rated 5 out of 5 by from Nice work They kept my cost down by searching for the small part I needed all over town. It would have been easier for them, but more costly to me, just grabbing the first available part.
Date published: 2015-04-30
  • 2015-11-27T07:59CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_22
  • loc_en_US, sid_018856, PRD, sort_mostRecent
  • clientName_firestone-local