Firestone Complete Auto Care - Bloomington
833 S College Mall Rd Bloomington, IN 47401-6301
Email: Phone: 812-650-4397

Find Auto Repair Services & Tires Near You

Call 812-650-4397
Store # 19607
Store Manager: Kimberly Bruce
833 S College Mall Rd
Bloomington, IN 47401-6301
✓ My Store
Firestone Complete Auto Care - Bloomington is rated 4.4375 out of 5 by 16.
  • 2015-10-08T00:48CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_16
  • loc_en_US, sid_019607, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • Today’s Hours THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Bloomington, IN with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Timely Service I was in need of an oil change and with my busy schedule dropped off my car in hopes they could get me in. They were polite, professional and had time to fit me in.
Date published: 2015-09-28
Rated 5 out of 5 by from Fast and Affordable I called the dealership to get a new wheel, and they were going to charge an arm and a leg and it wouldn't have been ready for 2 weeks. Firestone was able to order a wheel and put it on my car for a mere fraction of a price.
Date published: 2015-09-24
Rated 5 out of 5 by from Great, Generous, & Professional Service! The Car Repair on a 1991 Toyota Previa at the Bloomington, IN College Mall Firestone was handled very professionally. Kudo's especially for/to Sabrina Armstrong, the Service Manager. She was OUTSTANDING in handling and solving the needed car repair & ticket at very generous & reasonable cost. I am referring several new customers to the College Mall Firestone Store because of my experience last Friday. I could not have been more pleased!!
Date published: 2015-09-21
Rated 2 out of 5 by from Long wait time even with appointment We had stopped by the store on Sunday 9/13 to purchase new tires because the tires we has Firestone put on 4 years ago were almost bald on the front tires. The sales person did give us a good price, but said the tires would have to be ordered and may be in on Monday or Tuesday, and they would call us to set up a service date when the tires arrived. The sales person reminded us of a need for new tire sensors that they recommended be replaced. They had replaced two of them with the last set of tires, and I also requested an oil change to be done the same day. When we had not heard from Firestone on Wednesday, I called the store and was told the tires arrived on Monday9/14. I set a service date at the earliest time of 12 noon Thursday 9/17, and confirmed all services that was to be done. I arrived 30 minutes early to the scheduled appt., in hopes they could start with the oil change early if they could. They did pull the truck into the service bay exactly at 12noon, as scheduled. Two hours later I noticed only one wheel on the truck and stood just outside the bay door until I was noticed by the of the managers. I asked if they could give me an "ETA" on the truck, and then a tech that was passing by the truck said, "it's almost done". About 10 minutes later, one of the managers came outside where I was waiting and knelt down to where I was sitting to report the service ticket did not get read correctly and it would take about another 30 minutes. I asked what does that mean, "the ticket did not get read correctly"? She went to get the ticket and showed me, how they did not see that the tire sensors were to be replaced. Then Kim B. the other manager came out and sat with me to explain that they had only one tire sensor at the store and had sent for another to be delivered to the store to be placed on the truck. She then said that she would comp the oil change that had already been done and the sensor. This DID help to make the additional wait time more tolerable. I then explained to Kim the previous experiences with the sales person, along with additional visits due to a tire light that continued to be on. They had explained that the light would go out when the tire sensors were replaced. (We had two of the sensors replaced at this Firestone previously). So, at 3:20 PM (3 hours and 20 minutes later) the keys were given to me from the tech, and I asked him, as he got out of my truck if the lights were now out. He said I would have to drive it a bit for the lights to got out. I paid them and took the truck for a little drive around the Mall. As the lights did NOT go out, and the oil change reminder sticker had not been changed. I returned to the store within 5 minutes, to report the lights, and my concern that the oil had not been changed. They assured me the oil had been changed but the sticker had just been overlooked. They took the keys and was gone with the truck for another 30 minutes. I met the sales person at my truck when he pulled into a parking spot at the front of the store. He told me all but one of the tires checked out. The fourth tire reads "duplicate tire sensor". He said he just didn't know why it was reading this way and hated to say it but I should take it to the Chrysler dealer to have it checked out to get the tire light turned off, and let them know if there is a cost. (thank goodness this was the sales person and not the tech, as my truck is a Toyota, not a Chrysler. I have delt with the tire light being on for several years now, as I was told it was due to the sensors, I guess I will have to continue to see the tire light on. I will invest in a sticker to cover it up! I must say that Kim B, the manager did everything in her power to "make it right". Thank you Kim!
Date published: 2015-09-17
Rated 4 out of 5 by from Nice staff The team was nothing but kind in helping me get my car fixed. My only reason for losing a star is that they didn't have a product needed for my car in stock, and then their equipment failed causing me to have to go to the dealer. I didn't have to pay anything extra for this, I just lost a lot of time in the process. The service team was a pleasure to work with!
Date published: 2015-09-04
Rated 5 out of 5 by from Great. Fast, affordable!!! I had a flat tire, they got me in quickly, and repaired it for $19!!
Date published: 2015-08-06
Rated 5 out of 5 by from Kerry and Ryan. Great Service Advisors The best darn Auto shop in town for the price and quality period.
Date published: 2015-07-30
Rated 5 out of 5 by from Great service The staff at this store are always so friendly and go out of their way to make you feel welcome.
Date published: 2015-05-14
  • 2015-10-08T00:48CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_16
  • loc_en_US, sid_019607, PRD, sort_mostRecent
  • clientName_firestone-local