Firestone Complete Auto Care - Boise
6690 W Fairview Ave Boise, ID 83704-7721
Email: Phone: 208-258-3062

Your Local Firestone Complete Auto Care Store

Call 208-258-3062
Store # 19631
Store Manager: Jess Parmenter
6690 W Fairview Ave
Boise, ID 83704-7721
✓ My Store
Firestone Complete Auto Care - Boise is rated 3.4 out of 5 by 10.
  • 2015-07-07T07:45CST
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  • clientName_firestone-local
  • SUN 9:00am - 6:00pm
  • MON 7:00am - 6:00pm
  • Today’s Hours TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • FRI 7:00am - 6:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Bad brake job, untrained staff I bought brakes Jan. 23 from this run-down old store because the dealer said I needed new pads (they were not making noise but were worn down too far), Firestone was cheaper, and I had a Firestone card. Boy do I regret it! They made a rubbing sound every time I applied the brakes and eventually started squeaking. In mid-February, I called and made an appt. to bring the car in all the way back over to Boise (they closed the Nampa store years ago) to have them checked. After sitting there about 45 mins, I am informed that they can't figure out if there's anything wrong with them (I used to work at a parts and service store years ago, and I know what bad brakes sound like) and that they actually don't have anyone there with high enough training to evaluate them!!! (Why did they even make the appt. then???) He suggested that I call the other Boise store (on Broadway), and I had to ASK him for their number. At the other store, the manager Chris understood what I was saying the problem was and thought it best to replace the pads at no charge, which I appreciated. However, these rub, too, and have also started making the same squeaking sound when I apply the brakes! Totally disgusted and wished I had paid more to go to the dealership to get quality brakes!
Date published: 2015-02-28
Rated 4 out of 5 by from Good service and prices Bought a set of tires for my SUV. Shopped around and as I am one to look for the best tire for my money I found this store to be just that. I am pleased with the tires and the service I have received from them. I did have one problem when I had the new tires put on (minor) and it took a few times back to the store before I got it fixed. I felt like they made every effort to remedy this problem for us. After having our tires rotated we did find the same store accommodating but did feel the person who helped us was a little worn thin and it showed. Overall we were pleased with the store.
Date published: 2015-02-26
Rated 5 out of 5 by from Great Service As always, at Boise Firestone, I received excellent service that I can always rely on. I am also confident of their honesty, as I am appreciative of the helpful and easy-to-understand answers to my questions.
Date published: 2015-02-02
Rated 4 out of 5 by from Justin Nailed It! Justin diagnosed my check engine light and showed me several things that could be causing the issue and let me choose which ones to do based on his input and my own knowledge of the vehicle history. Parts were ordered and my vehicle was repaired next day while I waited. So far the issue appears to be solved. Great work!
Date published: 2015-01-26
Rated 1 out of 5 by from Disappointed The customer service interaction was great. The actual service was unacceptable. I went in for a rotation, balance, oil change and alignment. The technicians failed to tighten the lugs on the passenger side front tire. I had to take half a day off work to figure out what was wrong with the front end of the car. Oil was spilled on the block so I got to smell oil for several days in the car.
Date published: 2015-01-24
Rated 4 out of 5 by from Good Service Always take my cars there ! Needs more room for improvement on waiting room...and some customer service
Date published: 2015-01-23
Rated 5 out of 5 by from great service!!! I got an oil change and was greeted as soon as i walked in. They inspected my car and were very informative. Thank you.
Date published: 2015-01-23
Rated 1 out of 5 by from High Cost, Low Skill, and all about the upsell! Had my brakes done and when I got the truck back, they did not stop well. I called them and was told I should have bought the more expensive pads, that the cheaper pads dont work well. Also, they serviced my truck and left the radiator cap off, my truck overheated and soon after the engine developed a miss. I took it back to firestone and they said it was my fuel injectors and after a $500 fuel system service, it still had a miss. Took it to another mechanic who diagnosed a head gasket leak, caused by the truck overheating due to firestone leaving my radiator cap off!
Date published: 2015-01-23
  • 2015-07-07T07:45CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_019631, PRD, sort_mostRecent
  • clientName_firestone-local