Firestone Complete Auto Care - Akron
1245 Firestone Pkwy Akron, OH 44301-1309
Email: 002046@bfrc.com Phone: 330-983-5167

Find Auto Repair Services & Tires Near You

Call 330-983-5167
Store # 2046
Store Manager: Ryan Hood
1245 Firestone Pkwy
Akron, OH 44301-1309
✓ My Store
Firestone Complete Auto Care - Akron is rated 4.0 out of 5 by 14.
  • 2015-08-30T00:46CST
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  • clientName_firestone-local
  • Today’s Hours SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Akron, OH with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Wonderful service! I used the Firestone Store a few weeks ago and the staff was efficient and polite. I took my car in near the end of the work day and it was ready before the shop closed. Very little time without my car. Same day service!
Date published: 2015-08-06
Rated 3 out of 5 by from Good for tires I got the Destination LE2 tires that were on sale and they mounted and balanced them good. No vibrations or anything. They did the alignment check and it was off so they ended up trying to up sale me saying the bolts were gonna break and things would need replaced as I know they are supposed to do but I don't appreciate. I do all my own work on my vehicles but the only thing I cant do is alignment or balancing tires. I ended up telling them to not do the alignment and took it to a shop that strictly does alignments. The alignment shop had no problems like what they were saying when I got the tires. I only gave them three stars because I don't like the whole up sale stuff they have to do.
Date published: 2015-08-06
Rated 5 out of 5 by from Service above & beyond! We purchased wheels to put on our car with our new Bridgestone tires. Noticed a shake at highway speeds. Took the car back & found that 2 of the new wheels were out of round. The supplier replaced the wheels & ran a test on them which they passed the supplier specs. These new wheels were not better. The manager called & had us come to the store to show us the problem & didn't put the tires on these wheels. Purchased 4 new wheels from a different supplier & replaced the wheels with these. The above & beyond part of this story is that this store changed the wheels again & at no additional charge. The manager stated we had enough troubles through this process & they wanted us to be happy with the tire purchase. I would like to publicly thank this store for helping us through a rather stressful process.
Date published: 2015-06-24
Rated 1 out of 5 by from Get insulted! I had made a reservation for an oil change and presented them with an online coupon for a discount before being billed. Before this, when I entered and handed my car keys, after using the coupon I was told the total cost would be around $45. After getting done, I was told the cost was around $65! The reason being that the technician used a higher quality oil which costs more. I reasoned with him saying that I was told the price was around $45 as quoted by one of his colleagues, but I was told instead that I selected the incorrect oil change type while making the reservation online when clearly the online reservation does not have any such field! To top this, when I politely asked for my car keys while he was processing the order, he put a firm hand on the pouch holding the keys as if I was going to run away with them! This irked me the most and I just wanted to leave ASAP. After this, he had the nerve to tell me that he is going by what I was quoted before and that I was getting away with a further discount! a) Its not my fault if your colleague quoted me using a different discount coupon/ oil type b) You are NOT doing me a favour by billing me for what I was quoted previously c) I believe yours is a service based industry and that customers have to be your top concern. Anyone can do an oil change on their own or even go to the dealer directly (which is what I am going to do henceforth). So please think twice before saying you did me a favour when I did YOU a favour by coming to you. And lastly, don't use such antiques like stamping onto the car keys firmly just because you are not sure of the billing.
Date published: 2015-06-24
Rated 4 out of 5 by from Good service ! I went for oil change and it was a good service. The place was convinient but would have done little early
Date published: 2015-06-13
Rated 4 out of 5 by from SATISFIED I called around for tires and they were the most respectful,patient and helpful the whole staff is prided on making the customer feel welcomed and they also are very friendly. I would recommend them anytime they are fair and very good at their jobs!
Date published: 2015-05-13
Rated 5 out of 5 by from Great service I got new tires last Saturday and Samantha was so helpful and knowledgeable. She gave me a great price and I'm very satisfied with them. I will continue to use their services!!
Date published: 2015-05-09
Rated 5 out of 5 by from Great Service Have been using Firestone for a few years now, and always happy with how we are treated!
Date published: 2015-04-24
  • 2015-08-30T00:46CST
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  • clientName_firestone-local