Firestone Complete Auto Care - Tyler
128 W Southwest Loop 323 Tyler, TX 75701-8701
Email: Phone: 903-508-5342

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Call 903-508-5342
Store # 20494
Store Manager: Tim Russo
128 W Southwest Loop 323
Tyler, TX 75701-8701
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Firestone Complete Auto Care - Tyler - 020494 is rated 4.5 out of 5 by 34.
  • 2015-11-30T11:00CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment
Tyler, TX Firestone Complete Auto Care Photo

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Tyler, TX with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

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Rated 5 out of 5 by from Knowledgeable and quick services. We were visiting a family member in the hospital and had a flat tire on our trip in from Houston. We were able to get two new tires and the installation and rotation were done promptly and everyone was very nice.
Date published: 2015-11-22
Rated 4 out of 5 by from Overall satisfied Work seems to have been done right. Can not say anything bad.
Date published: 2015-10-29
Rated 5 out of 5 by from Fast, professional and courteous I was traveling through Tyler on my way to Dallas and needed my coolant checked and replaced. After a long day at work I just wanted to be home. The guys at Firestone wasted no time. They completed my work quickly and were friendly every step of the way. Thank you so much!
Date published: 2015-10-27
Rated 4 out of 5 by from Now That Is What Im Talkin About!! This las encounter was very satisfactory for new set of tires, and alignment, and turn around time. I have been a loyal firestone customer for about 10 years.... However, my experience with the One and only Tyler location has been marginally satisfactory at best. I have visited there maybe 6 or more times and have witnessed and experience poor attitudes and service work. While the turn around times have not been bad, in my opinion, the "routine" inspection of affiliated components while doing service is lack-luster. Make sure you state you want an alignment check/done, even if you've had a lifetime alignment and are buying new tires. Dont assume, and then ask for the spec sheet...... Dont assume they are checking you brake pads, tire wear or rim damages.. Ive had to purchase several new tires because of an over looked bent/ gouged rim (inside edge), which was incidently found by a mechanic servicing a pedal accelerator sensor ...... Also, no tranmission work is done at this location.......! Tyler need a second store!!!!!
Date published: 2015-10-12
Rated 1 out of 5 by from Disappointed I took my car in for a wheel alignment , it had been pulling to the right for several months. I waited with my child for 4 hours , ( with an appointment !). Paid $90 and drove off the lot. Within about 2 miles I could tell the problem was not fixed rather I had the same issue. I called the gentleman back that checked me out at the register, and was told that my car was only out by1% alignment and the tech thought it wasn't the alignment at all but actually the misbehaved tires I was upset I didn't get the courtesy of a call to say what the actual problem was and offered a rotation instead. If this is what the technician thought? Why was j charged $90 if the problem was not rectified ? Why not offer a balance ?
Date published: 2015-10-09
Rated 5 out of 5 by from Amazing service everytime! My family and I have been going to the Firestone for 9 years and it's great and impeccable service every single time. Couldn't imagine going anywhere else.
Date published: 2015-09-12
Rated 5 out of 5 by from Quality, professional service reliable, knowledgeable and focus on the customers best interest - the only place I will take my car for maintenance and repair
Date published: 2015-09-05
Rated 2 out of 5 by from It was Okay... I made an appointment for 5 o'clock at Firestone. However, I got to Firestone at 4:30, and I didn't get out of there until 6:40ish. All I needed was an oil change and tire rotation. Overall, the quality of the service done on my car was great, but the pricing was too expensive. Still, I trust that their work was of good quality. Would I go again though? Probably not. Some of the mechanics that came in and out had a really bad attitude.. then again maybe they were just having a bad day (but there are just some things you don't say in front of customers.. Like "I don't have time for that car.. It's going to be another hour before I look at it"... when I've already waited two is not the right thing to say!). Granted, I didn't wait the extra hour, but still the wait was just utterly insane. So, that's why I would give Firestone a fair rating.
Date published: 2015-09-04
  • 2015-11-30T11:00CST
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  • clientName_firestone-local