Firestone Complete Auto Care - Norfolk
800 N Military Hwy Norfolk, VA 23502-3627
Email: 020672@bfrc.com Phone: 757-793-2527

Your Local Firestone Complete Auto Care Store

Call 757-793-2527
Store # 20672
Store Manager: Justin Dampf
800 N Military Hwy
Norfolk, VA 23502-3627
✓ My Store
Firestone Complete Auto Care - Norfolk is rated 4.2143 out of 5 by 14.
  • 2015-05-22T07:57CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_14
  • loc_en_US, sid_020672, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • memorial Day: May. 25, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 4 out of 5 by from Great service but wait times are far too long Again great service but wait times are far too long.
Date published: 2015-05-19
Rated 1 out of 5 by from Lost Customers I took my car in to get inspected, '00 Land Rover. I was given a breakdown of costs that would give me a total repair bill of over $1300.00. The inspection failed due to tie rods, the new motor needed for wipers and a new headlight assembly. I received another estimate on parts for all items, and they were hundreds of dollars (in ssme cases) cheaper for the same part that could be found at Advanced Auto. I also left with no fluid in my radiator. Later that day I was on my way to get my son from school and the car started to overheat. I am still wondering how FIRESTONE could have missed that the radiator was missing fluid and not at least ask if they wanted me to have it filled. The mechanic that is with the car now indicated that tie rods are not needed, and it is another part (drag link), and that will run around $200.00. And that for a state inspection in Virginia a new motor is not needed for the wipers, they just need to be able to go in the 'down' position and not be in the line of vision for the driver. I should have know better, a couple of years ago this same location broke the door panel of my car and they had to try and fix it, but ever since then the door panel has never been the same. I would never take or recommend this location to anyone! Ava Ryan
Date published: 2015-05-14
Rated 1 out of 5 by from Lost customers I took my car in to get inspected, '00 Land Rover. I was given a breakdown of costs that would give me a total repair bill of over $1300.00. The inspection failed due to tie rods, the new motor needed for wipers and a new headlight assembly. I received another estimate on parts for all items, and they were hundreds of dollars in same cases cheaper for the same part. I also left with no fluid in my radiator and on my way to get my son from school the car started to overheat. I am still wondering how FIRESTONE could have missed that the radiator was missing and not at least asked if they wanted me to fill it--!!! The mechanic that is with the car now indicated that tie rods are not needed, and it is another part (drag link), and that will run around $200.00. And that for a state inspection in Virginia a new motor is not needed for the wipers, they just need to be able to go in the 'down' position and not be in the line of vision for the driver. I should have know better, a couple of years ago this same location broke the door panel of my car and they had to try and fix it, but ever since then the door panel has never been the same. I would never take or recommend this location to anyone! Ava Ryan
Date published: 2015-05-14
Rated 5 out of 5 by from Great Service I went in to have my tires checked for a slow leak. They checked my tires for free and offered to fix right then and there. They were fast , friendly, and I greatly appreciated their service. I will surely return in the future.
Date published: 2015-04-22
Rated 5 out of 5 by from Awesome Service I was back in my hometown visit when I experienced a tire/rim issue on my '13 KIA Optima SVT. I was very pleased with the promptness I received from this location.
Date published: 2015-04-17
Rated 5 out of 5 by from Service Like No Other I received service from this location yesterday and I am vey pleased with the results. The service was done accurate and faster than expected. The technician and associate were awesome and explained how the problem was fixed as well as showed how it looked before the service was done. This place has given me the best service of my life and I would definitely come back.
Date published: 2015-04-11
Rated 5 out of 5 by from Amazing Service I used them about 3 weeks ago and had amazing fast service in a very critical time. On top of that my Firestone card gave us issues at time of payment and the personnel was amazing in assisting with the issue.
Date published: 2015-03-03
Rated 4 out of 5 by from Lifetime alignments are a good deal I have two cars that I have lifetime alignments through Firestone. I bring my cars there every few months to have alignment checked and corrected. Keeps tire wear to a minimum and my fuel consumption down.
Date published: 2015-02-26
  • 2015-05-22T07:57CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_14
  • loc_en_US, sid_020672, PRD, sort_mostRecent
  • clientName_firestone-local