Firestone Complete Auto Care - Norfolk
800 N Military Hwy Norfolk, VA 23502-3627
Email: 020672@bfrc.com Phone: 757-793-2527

Your Local Firestone Complete Auto Care Store

Call 757-793-2527
Store # 20672
Store Manager: Justin Dampf
800 N Military Hwy
Norfolk, VA 23502-3627
✓ My Store
Firestone Complete Auto Care - Norfolk is rated 4.3684 out of 5 by 19.
  • 2015-07-06T07:20CST
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  • loc_en_US, sid_020672, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Excellent service Bought new tires. Made appointment and wax out in reasonable time. Got everything done that was needed.
Date published: 2015-06-30
Rated 5 out of 5 by from Excellent Customer service I've been coming here for years and I've never had an issue, they offer great prices and I leave without any problems. They fix my car within 24 hours which is far better than leaving you car at a new car dealership for up to a week!
Date published: 2015-06-14
Rated 5 out of 5 by from Awesome Service Everyone that I dealt with went out of their way to make sure my issues were resolved. I live in Hampton, but will go out of my way to bring my vehicles to this Firestone. They corrected a long time issue that was being ignored or overlooked by other stores. It was a terrible situation and they made it less stressful. I can't say enough good things!
Date published: 2015-06-11
Rated 4 out of 5 by from Service was wonderful I always use Firestone and I am mostly satisfied. ?
Date published: 2015-06-10
Rated 5 out of 5 by from Tires Great...Great. Great....I live this place...I highly recommend this place
Date published: 2015-05-23
Rated 4 out of 5 by from Great service but wait times are far too long Again great service but wait times are far too long.
Date published: 2015-05-19
Rated 1 out of 5 by from Lost Customers I took my car in to get inspected, '00 Land Rover. I was given a breakdown of costs that would give me a total repair bill of over $1300.00. The inspection failed due to tie rods, the new motor needed for wipers and a new headlight assembly. I received another estimate on parts for all items, and they were hundreds of dollars (in ssme cases) cheaper for the same part that could be found at Advanced Auto. I also left with no fluid in my radiator. Later that day I was on my way to get my son from school and the car started to overheat. I am still wondering how FIRESTONE could have missed that the radiator was missing fluid and not at least ask if they wanted me to have it filled. The mechanic that is with the car now indicated that tie rods are not needed, and it is another part (drag link), and that will run around $200.00. And that for a state inspection in Virginia a new motor is not needed for the wipers, they just need to be able to go in the 'down' position and not be in the line of vision for the driver. I should have know better, a couple of years ago this same location broke the door panel of my car and they had to try and fix it, but ever since then the door panel has never been the same. I would never take or recommend this location to anyone! Ava Ryan
Date published: 2015-05-14
Rated 1 out of 5 by from Lost customers I took my car in to get inspected, '00 Land Rover. I was given a breakdown of costs that would give me a total repair bill of over $1300.00. The inspection failed due to tie rods, the new motor needed for wipers and a new headlight assembly. I received another estimate on parts for all items, and they were hundreds of dollars in same cases cheaper for the same part. I also left with no fluid in my radiator and on my way to get my son from school the car started to overheat. I am still wondering how FIRESTONE could have missed that the radiator was missing and not at least asked if they wanted me to fill it--!!! The mechanic that is with the car now indicated that tie rods are not needed, and it is another part (drag link), and that will run around $200.00. And that for a state inspection in Virginia a new motor is not needed for the wipers, they just need to be able to go in the 'down' position and not be in the line of vision for the driver. I should have know better, a couple of years ago this same location broke the door panel of my car and they had to try and fix it, but ever since then the door panel has never been the same. I would never take or recommend this location to anyone! Ava Ryan
Date published: 2015-05-14
  • 2015-07-06T07:20CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.5
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_19
  • loc_en_US, sid_020672, PRD, sort_mostRecent
  • clientName_firestone-local