Firestone Complete Auto Care - Norfolk
800 N Military Hwy Norfolk, VA 23502-3627
Email: Phone: 757-793-2527

Find Auto Repair Services & Tires Near You

Call 757-793-2527
Store # 20672
Store Manager: Justin Dampf
800 N Military Hwy
Norfolk, VA 23502-3627
✓ My Store
Firestone Complete Auto Care - Norfolk - 020672 is rated 4.2222 out of 5 by 27.
  • 2015-11-24T07:24CST
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  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • Thanksgiving Day THU Closed
  • Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Thanksgiving Day: Closed: Nov. 26, 2015
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Norfolk, VA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Excellent service I went to Firestone for my car inspection and was given more information then expected. Items includes credit card offer, incentives on line as well as 1st time visit. Love the friendly, comfortable atmosphere. I left my car there and was pleased with the turnaround time of callback for car when ready. I will definitely visit again and refer others too!
Date published: 2015-11-18
Rated 1 out of 5 by from Poor Quality During Oil change mechanic did not ensure that all spilled oil was cleaned from panel under vehicle. This resulted in about an ounce of oil dripping onto my new garage floor leaving a stain. I also had to take the vehicle back since originally I thought oil was leaking from around the filter.
Date published: 2015-11-11
Rated 4 out of 5 by from Service was excellent I was unhappy with the redesign of the customer waiting area. It is smaller that the previous waiting area. The show room is so big, please make an additional seating area with another TV. I had to sit outside on a bench.
Date published: 2015-11-09
Rated 2 out of 5 by from Wrong tire service I used them a week ago. I asked for 2 new tires to replace my rear tires. It took over 2 hours and when I got home noticed that they had replaced the front tires instead. Since they were now closed I had to go the next day. When I asked why they replaced the front ones instead the mechanic said it was because he thought the front ones had less tread. The only good thing to come out of this, was I received 2 free tires.
Date published: 2015-10-31
Rated 5 out of 5 by from Outstanding service I appreciate the attentiveness that I received when I visited last week. The customer service that the technicians gave was outstanding.
Date published: 2015-10-26
Rated 5 out of 5 by from Wonderful Everyone was so nice. They explained each step and were extremely accommodating
Date published: 2015-09-19
Rated 5 out of 5 by from Very good costomer service I had to buy a set of tires for my pickup truck and my sons car. They had a good selection of tires for both vehicles in stock. Both sets of tires are preforming great.
Date published: 2015-09-19
Rated 4 out of 5 by from Great Service I've used firestone complete auto care on several occasions and I was serviced in a very timely fashion. Also advised on what my automobile need for future service.
Date published: 2015-08-06
  • 2015-11-24T07:24CST
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  • clientName_firestone-local