Firestone Complete Auto Care - Peoria
1601 N Knoxville Ave Peoria, IL 61603-3023
Email: Phone: 309-285-8226

Find Auto Repair Services & Tires Near You

Call 309-285-8226
Store # 20680
Store Manager: Michael Wilson
1601 N Knoxville Ave
Peoria, IL 61603-3023
✓ My Store
Firestone Complete Auto Care - Peoria - 020680 is rated 4.5263 out of 5 by 19.
  • 2015-11-26T07:35CST
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  • clientName_firestone-local
  • SUN 8:00am - 4:00pm
  • MON 7:00am - 6:00pm
  • TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • Today’s Hours Thanksgiving Day THU Closed
  • Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Thanksgiving Day: Closed: Nov. 26, 2015
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Peoria, IL with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Great product and service! I've had my new tires for a week now and am very pleased. I would recommend the Firestone Destination le . Handling is great very low road noise great traction on wet roads
Date published: 2015-11-21
Rated 1 out of 5 by from Horrible Customer Service. Don't follow Directions I have brought my car into this place for tire issues a few times and each time I spend 3-4 hours waiting for repairs with an appointment. Once I came in for a tire rotation, front end alignment, tire rotation and a tire repair in the front driver side. Three hours later they came in to say something and I realized they were just starting on my car. While checking out I asked if they fixed the tire (it kept leaking air) and was told they didn't check it because they were unaware it needed to be done (When I called them I told them this is why I needed the appointment) so they went and checked the front tire and couldn't find anything wrong so I went home. Since they checked the front tire after rotating them my bad tire was somewhere else so I still had a tire not holding air. I had to make another trip (1/2 hour away) and take more time off from work to get it fixed right. Today I took my car in to get an oil change, tie rod fixed, tires balanced and rotated and my driver tire replaced because it was bald with no tread. Again I waited about 3.5 hours with an appointment to get the work done. They explained they replaced the tire, rotated and balanced the tire and gave me a paper that had numbers I didn't understand so someone came to explain it to me. I was told they replaced the passenger side tire not the drivers side tire so I still had the bald tire on. I went to look at the tire that was taken off and was suppose to be put in the van but found nothing because they didn't follow the directions on the paperwork saying I would be keeping the old tire. (I am moving to Florida and wanted a tire to use if needed). I spent another half hour trying to get things rectified and was told they replaced the worst tire (the one with a lot more tread and not bald) and left the better one on (the bald one with no tread). They gave me my old tire and deducted $17 from my bill but I still need to have my front tire fixed and have to take more time off from work to get something fixed that should have been done the first day. This is the second time it will take 2 trips and time off from work without pay to get something simple done because my requests were not heard . The bad thing is the tire they took off my car was still under warranty and because I now have that tire off a rim and Firestone will not put it back on my rim to replace the one they should have taken off and I have lost my warranty. This location need to teach the employees to listen to directions better. The guy told me to come back if I wanted to get another tire to replace the tire that was bad (the reason I had just spent 4 hours and 2 hours lost from work was so dismissed). Seriously this place is 0-3 for customer service for me so I find it very insulting to have someone tell me to come back for more mess ups which cost me money. Another employee heard what was going on and told me to call the manager tomorrow to see if I could get it fixed so I will be doing just that. If the manager takes care of the error I will be posting a positive update if not, I can only say stay very clear of this place.
Date published: 2015-10-14
Rated 4 out of 5 by from they did a good job I visited Peoria Firestone for 2 tires and an alignment. They did a good job and my truck drives much better. Prices were competitive. I had an appointment and they started on time. It took over 2 hours which I thought was a little long but I'd rather have it done right than done quickly. Overall a good experience.
Date published: 2015-08-24
Rated 5 out of 5 by from Thorough and honest service I will return to this location for my future car care needs. The staff was friendly and up-front about my car's needs.
Date published: 2015-08-06
Rated 5 out of 5 by from Convenient & considerate. They go above expectation on every visit, and the price is right.
Date published: 2015-06-02
Rated 4 out of 5 by from Great, quick service Firestone has always been good to me, no matter where I've been. They replaced all four tires in the time they said, and didn't try to sell me anything I didn't need.
Date published: 2015-05-25
Rated 5 out of 5 by from great service Great service and awesome job the car was like new
Date published: 2015-05-06
Rated 2 out of 5 by from greasy rims Greasy hand prints on my rim and my hood was not secured. Blew open on the interstate on the ride home
Date published: 2015-04-17
  • 2015-11-26T07:35CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
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  • loc_en_US, sid_020680, PRD, sort_mostRecent
  • clientName_firestone-local