Firestone Complete Auto Care - Braintree
535 Granite St Braintree, MA 02184-3936
Email: Phone: 781-519-4327

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Call 781-519-4327
Store # 20761
Store Manager: Tracy Morra
535 Granite St
Braintree, MA 02184-3936
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Firestone Complete Auto Care - Braintree is rated 3.8 out of 5 by 25.
  • 2015-10-03T20:43CST
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  • loc_en_US, sid_020761, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Braintree, MA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 2 out of 5 by from Not returning Unfortunately I will nto be returning to this location. About a month ago I went in fr tire service as my tire was leaking. I was told by my dealership that a patch could not be placed on the tire due to the location of the leak and that I would need to buy a new tire. I thought I would get a second opinion and went to Firestone. My first trip there they told me it could be patched and handled it no problem, even though I said I would be willing to get a new tire if needed. A few weeks later, the tire was leaking again and I had to fill it. Again the low tire pressure alert went on and was told by Firestone on my second visit that I filled it too much, and they took the air out of the tires to bring it to where it should be. Well a week later the low tire pressure alert went on again so I returned here for the 3rd time in a month to have them tell me the tire should be replaced. They took of the initial amount I paid for the patch however was told WHILE checking out that they could have matched what I was quoted by my dealership for the new tire, but didn't act on it.
Date published: 2015-09-30
Rated 5 out of 5 by from Great service & Great Staff!! I went in to Firestone prepared to battle as I always have to when I take my car to a repair shop. But, I have to say I was pleasantly surprised, the staff was wonderful, listened to me, gave me advice and fixed my tire - all with a smile on thier face. I can't say enough about my expeirence. Thank you everyone!
Date published: 2015-09-10
Rated 1 out of 5 by from Bad Service The service that I recently received from the Firestone complete auto care in Braintree, Massachusetts was horrible. I scheduled an appointment to have my car serviced at noon time. I waited in the waiting room till 1:30 PM. Then my car was seen. Yet, before my car was seen another customer came in after me and he waited about ten minutes and his car was serviced before mine. However, he did not have an appointment, I know this because I asked him. The Braintree Firestone auto shop plays games with customers time. They made me wait for a long time in the waiting room. After they looked at my car they knew what the problem was. The person at the desk made me wait an additional thirty minutes, before he told me anything. He could have told me that I was all set to go home, because they were only going to check the A/C! He told me that he made me wait after he knew the problem with my car; that is how I knew that they wanted to make me wait. They do not care about customers' time, they will make customers wait long hours for nothing.
Date published: 2015-08-07
Rated 5 out of 5 by from Great team and service I called last minute to get an oil change and Doug the manager squeezed me in. Office was clean and professional, interacted with a few employees and everyone was nice and professional. Will definitely go back and refer people in my office.
Date published: 2015-06-15
Rated 1 out of 5 by from Tire change I had an appointment at 1PM just to change one tire. I arrived at 12:50PM and it took them until 2:13PM just to have it done.
Date published: 2015-06-13
Rated 3 out of 5 by from I'd come back, but.... I made an appt for an oil change and my brakes were making this loud squealing sound. I thought it was the back brakes making the noise...I'm not a mechanic, so I have no idea. That's where I thought the sound was coming from. But they said they didn't see any problems and all they did was clean them a little and that's all. The oil change went fine and they replaced a headlight for me. So anyway, my brakes continued to make the noise. Took it to a different mechanic (an independent one at that) and was my front brakes! They were actually cracked and something other. They figured out where the noise was coming from immediately and went ahead and fixed them. Firestone couldn't figure that out??? I mean, that's why we go to mechanic. So I was a tad bit annoyed by that. Besides that, my wait wasn't too long, the people were very friendly, and the cost wasn't astronomical as most places usually are. Costly, but okay. I'd come back but for something as simple as an oil change.
Date published: 2015-06-04
Rated 5 out of 5 by from Review of May 18, 2015 visit I had an oil change and filter, tire rotation, alignment check (no alignment), and fuel system cleaner. I waited too long so I wasn't able to answer the survey because it expired.
Date published: 2015-06-03
Rated 1 out of 5 by from Rude People_Bad Estimate When we first drive up me and my wife in two different cars, one short guy before I could even exit my vehicle came out and practically snapped and said you can' t park here even though I told him that I was just dropping my wife's car off and we would be leaving? He was somewhat rude and should have said when I asked him "Hi may I help you? yes I am here to drop my wife's car off and should have stated just come inside and we will bring into service, but instead rudely said have her drive it over there even though it was raining outside. This was very unprofessional and he should not have made such a big deal about a temporary parking spot that was not blocking anything and also when I came to pick up my wife's care there were numerous people pulling up and coming inside and I did not see him come out and say anything?? Rude to me and this should be addressed and also the price that I was given for an estimate was way over bloated when I compared it to other shops and all I kept hearing well its a Lexus? What does that mean, so you can gauge me with a higher cost??
Date published: 2015-06-01
  • 2015-10-03T20:43CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_-1, tr_26
  • loc_en_US, sid_020761, PRD, sort_mostRecent
  • clientName_firestone-local