Firestone Complete Auto Care - Braintree
535 Granite St Braintree, MA 02184-3936
Email: Phone: 781-519-4327

Find Auto Repair Services & Tires Near You

Call 781-519-4327
Store # 20761
Store Manager: Andres Sheppard
535 Granite St
Braintree, MA 02184-3936
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Firestone Complete Auto Care - Braintree - 020761 is rated 3.7419 out of 5 by 31.
  • 2015-11-29T07:34CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Braintree, MA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Great Job Needed new tires and alignment and a spare tire mounted.
Date published: 2015-11-01
Rated 5 out of 5 by from Great service Change my tire last week and went back this one for my brakes
Date published: 2015-10-24
Rated 5 out of 5 by from Great customer service Very happy knowledgeable staff. Reasonable prices.
Date published: 2015-10-19
Rated 1 out of 5 by from It is Very Disappointing Three weeks ago, I went there to change my tires. Then I found the tire light was on and they told me that it would automatically turn off after I drive for another five or six miles. One week later, I told them that the light was still on, so they deflated the tires a bit and told me the light would be off after driving for another five/six miles. But now the light is still on! I wonder if you really know how to deal with it or not. Moreover, they suggested me to fix my break and gave me four recommendations including changing the break fluid and pad. I accepted all of their four recommendations because I trusted them. However, since I got my break changed, I found it harder to use. I now have to step on the break heavily to make sure my car can stop. Also, I can always hear noise when I speed up and slow down. I asked the faculty why. They told me it's because of the brand new metals. They said it would disappear within one day. However, now a week has passed but the noise is still there. I am even scared about its security. I am a student and I don't have much money. However, I spent over a thousand dollars in the past month to improve my car because I trust your advices too much. I accepted all your recommendations because I expected my car to be what you told me it should be. Do you guys really know about cars? Now I have to question it. The services I got is far less worthy than the money I spent here. If you do not solve the problems I will never go there anymore. If you do not solve the problems I will ask for some refunds. Again if you do not solve the problems I will tell as many people as possible about what I have experienced in Firestone. Please think about it. I never push others but this time I am really mad.
Date published: 2015-10-18
Rated 3 out of 5 by from Service was good but had to come back 3 times I went to get my tires changed and shocks replaced. It seems they forgot to reset the tpms so 10 min after I got my car back, the lights turned on. I freaked out because I paid a huge chunk of money that day on that car repair. Took it back once and we found out the tires were all inflated to the wrong psi. They figured that was the issue and they told me that the light should turn off. Fair enough, I drove the car around for a day and it still didn't turn off. Lastly, I had to take it back one last time the followint day and I had to drop off the car, which was pretty inconvenient I gotta say. It took them about 5 hours to get to my car and then they called me back that it was all set.
Date published: 2015-10-03
Rated 2 out of 5 by from Not returning Unfortunately I will nto be returning to this location. About a month ago I went in fr tire service as my tire was leaking. I was told by my dealership that a patch could not be placed on the tire due to the location of the leak and that I would need to buy a new tire. I thought I would get a second opinion and went to Firestone. My first trip there they told me it could be patched and handled it no problem, even though I said I would be willing to get a new tire if needed. A few weeks later, the tire was leaking again and I had to fill it. Again the low tire pressure alert went on and was told by Firestone on my second visit that I filled it too much, and they took the air out of the tires to bring it to where it should be. Well a week later the low tire pressure alert went on again so I returned here for the 3rd time in a month to have them tell me the tire should be replaced. They took of the initial amount I paid for the patch however was told WHILE checking out that they could have matched what I was quoted by my dealership for the new tire, but didn't act on it.
Date published: 2015-09-30
Rated 5 out of 5 by from Great service & Great Staff!! I went in to Firestone prepared to battle as I always have to when I take my car to a repair shop. But, I have to say I was pleasantly surprised, the staff was wonderful, listened to me, gave me advice and fixed my tire - all with a smile on thier face. I can't say enough about my expeirence. Thank you everyone!
Date published: 2015-09-10
Rated 1 out of 5 by from Bad Service The service that I recently received from the Firestone complete auto care in Braintree, Massachusetts was horrible. I scheduled an appointment to have my car serviced at noon time. I waited in the waiting room till 1:30 PM. Then my car was seen. Yet, before my car was seen another customer came in after me and he waited about ten minutes and his car was serviced before mine. However, he did not have an appointment, I know this because I asked him. The Braintree Firestone auto shop plays games with customers time. They made me wait for a long time in the waiting room. After they looked at my car they knew what the problem was. The person at the desk made me wait an additional thirty minutes, before he told me anything. He could have told me that I was all set to go home, because they were only going to check the A/C! He told me that he made me wait after he knew the problem with my car; that is how I knew that they wanted to make me wait. They do not care about customers' time, they will make customers wait long hours for nothing.
Date published: 2015-08-07
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