Firestone Complete Auto Care - Kirkland
11520 124Th Ave Ne Kirkland, WA 98033-4643
Email: 021563@bfrc.com Phone: 425-406-7662

Your Local Firestone Complete Auto Care Store

Call 425-406-7662
Store # 21563
Store Manager: Jack Kay
11520 124Th Ave Ne
Kirkland, WA 98033-4643
✓ My Store
Firestone Complete Auto Care - Kirkland is rated 4.04 out of 5 by 25.
  • 2015-04-25T06:53CST
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  • SUN 8:00am - 6:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 1 out of 5 by from Mad Mommy...Horrible Service in Kirkland! I'm incredibly disappointed with the way management has changed over the years at the Kirkland location! We've taken 2 cars there for over 12 years, we're even an MVP member (even though I haven't seen a benefit from the membership). I had an engine light on, went in for an oil change, and they didn't even tell me about my engine light warning....At pick-up I asked if there was anything I should be concerned with since I have kids and wanted to make sure we're safe. The manager said in a rude tone, "well, we saw your light on but it's going to be another 100 bucks to have us look at that....besides, I doubt it's anything to really worry about?!" I asked why they didn't call me then to see if I wanted them to look at it, and was told he could get me in on another day because they were too busy now....what?? I asked if they rotated my tires as agreed by the "MVP membership", and he said in an irritated manner that they forgot but he could get me in on another day because they were too busy?! This is the service we've been receiving ever since management changed a couple years ago...rude, inconsiderate, and a waste of our time. I took my car to another guy to look at the engine warning light...Not only did he check it for free, but as I was standing there as he opened the hood he found oil leaking all over my engine!!!! I'm furious and will never go back to Firestone again!
Date published: 2015-04-10
Rated 5 out of 5 by from Prompt and Professional Service They completed the servicing quick while I waited.
Date published: 2015-03-26
Rated 5 out of 5 by from consistently helpful and honest I have always been getting good service; always quick, helpful and honest. I never had any issues here.
Date published: 2015-03-02
Rated 4 out of 5 by from Improved use of technology I was using Firestone when it was a first come, first served business - where you couldn't make oil change reservations in advance. Last time, I was encouraged to make an appointment online, so I did. I do enjoy the convenience of scheduling an oil change. The last time I went, I also was happy that I wasn't pushed additional parts and services that I didn't think necessary.
Date published: 2015-03-01
Rated 5 out of 5 by from Went the extra mile! Oil change and tire rotation. Cheerfully checked the psi on the spare tire!
Date published: 2015-02-26
Rated 5 out of 5 by from Awesome customer service Always takes care of my car with the utmost professionalism.
Date published: 2015-02-26
Rated 4 out of 5 by from Great service--oil change, emergency tire repair I can't believe they were open on a frosty Sunday morning at 8 AM!! My (Firestone) tire picked up a nail or screw and they repaired it immediately! YAY. I trust their oil change! Lately it seems the franchise outlets repeatedly strip the threads on my oil plug and I have a mess on my driveway. Not with this Firestone team!
Date published: 2015-02-25
Rated 5 out of 5 by from Example:Great service! The guys here are always very helpful an knowledgable with my Scion and I have completely satisfied with anything that has been done here in Kirkland.
Date published: 2015-02-11
  • 2015-04-25T06:53CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_25
  • loc_en_US, sid_021563, PRD, sort_mostRecent
  • clientName_firestone-local
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