Firestone Complete Auto Care - University City
7804 Olive Blvd University City, MO 63130-2034
Email: Phone: 314-685-8168

Find Auto Repair Services & Tires Near You

Call 314-685-8168
Store # 22314
Store Manager: Matt Kennedy
7804 Olive Blvd
University City, MO 63130-2034
✓ My Store
Firestone Complete Auto Care - University City - 022314 is rated 4.1875 out of 5 by 16.
  • 2015-11-29T07:39CST
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  • loc_en_US, sid_022314, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of University City, MO with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Quick and Easy! I recently had a flat tire and went in to get it patched up, it turned out I needed 2 new tires because mine had dry rot and I also needed my oil changed! I told the guy that I had to leave in 25 minutes...and he got it all done with 2 minutes to spare! Made it to work on time thanks to him.
Date published: 2015-11-04
Rated 5 out of 5 by from Very Professinal and Timely I went in a week ago for a brake job. The service was excellent and I was informed throughout the process about my car.
Date published: 2015-10-30
Rated 1 out of 5 by from Terrible service, awful customer service. After registering a second complaint with Firestone in August about work which had been performed on my Chevrolet van in March, 2015, I received the following email from (Tracey T.) In the email she/he states, "I have sent your comments to our upper management for resolution. You will be contacted in 24-48 hours with an update. I completely understand your frustration and concerns. I want to apologize for any inconvenience regarding this issue.. Your reference number for your records is 2130432." On the surface that seems to indicate that the complaint was taken seriously. > There was never an update of any kind except another phone call from Matt Kennedy, the store manager at the Olive Ave location, suggesting that I take the vehicle to another auto repair place for evaluation! There was never a satisfactory resolution. > Frustrated and angry, I eventually took the vehicle to the Firestone location in Clayton, MO to have the leak diagnosed which they did. They came up with a diagnosis different from anything suggested by the Olive Ave store. They also suggested that I have their diagnosis confirmed at a Chevy dealership which I did yesterday. I took the vehicle to Weber Chevrolet in Creve Coeur. They confirmed the diagnosis of the Firestone store in Clayton. Two different operations, same exact diagnosis! > This problem was mis-diagnosed repeatedly by the Olive Ave Firestone store. I was charged for unnecessary work to the vehicle. I only got a correct diagnosis after taking the vehicle to a different Firestone location, then having their diagnosis confirmed by a Chevrolet dealer. What are you going to do about it? I still expect a complete refund for the unnecessary work performed on my van. As I indicated in the earlier email, my next step is to lodge a formal complaint with the Missouri States Attorneys Office Division of Consumer protection and seek redress there. > The Customer Service has been awful. There has been little or no follow-up beyond throwing this back to the store manager. (I firmly believe that your reference to forwarding my complaint to upper management was a joke)! Do not have Matt Kennedy call me again.
Date published: 2015-10-23
Rated 5 out of 5 by from Excellent They changed the battery for me really quick! THANKS A LOT!
Date published: 2015-09-11
Rated 5 out of 5 by from Great service-fast I got a flat tire on Labor Day. Called to see if they could fix it same day. I spoke to Drew Wise over the phone who was friendly and helpful. They were super busy, but got my tire fixed and had me out of there quickly! Drew and his crew were working hard, but remained friendly.
Date published: 2015-09-07
Rated 5 out of 5 by from usual great service and recommendations The service was great from when Drew took my appointment to the finish of the services.
Date published: 2015-09-02
Rated 5 out of 5 by from excellent service About a week ago I brought my 95 Lexus in something was wrong with the bearings they informed me every step of the way of what was going on and how they have to send it out to be repaired both Matt and Drew are very personable with their clients .you have a very satisfied customer in the way I'm really glad you got rid of the other manager I can't remember his name but he was nasty mean and rude to people all the time. I think his name is Damon. Mat and Drew are great
Date published: 2015-08-10
Rated 5 out of 5 by from firestone They took care of my tire replacement and I walked away feeling like a valued customer
Date published: 2015-08-08
  • 2015-11-29T07:39CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_16
  • loc_en_US, sid_022314, PRD, sort_mostRecent
  • clientName_firestone-local