Firestone Complete Auto Care - Branford
686 W Main St Branford, CT 06405-3436
Email: 022365@bfrc.com Phone: 203-871-3256

Your Local Firestone Complete Auto Care Store

Call 203-871-3256
Store # 22365
Store Manager: Bryan O'kelly
686 W Main St
Branford, CT 06405-3436
✓ My Store
Firestone Complete Auto Care - Branford is rated 4.52 out of 5 by 25.
  • 2015-07-28T07:53CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

SAVE UP TO $45 ON YOUR NEW TIRE PURCHASE!

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs Jul 20 - 31, 2015

Save 50% off the regular price of tire installation when you purchsae new tires!

That's a savings of up to $45 for a limited time only!

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Poor Service I called for an appt 6/27/15 for an oil change for my 2012 Toyota Sienna and was told that I could drop it off that day. I dropped it off at 11 am explained that my "maintenance required" light had gone and also my "tire air light" and I needed service. The technician explained all the checks and "top off's" that were included in the service, to include tire air pressure. I was called at 4;30pm to come and pick it up. I arrived and paid approx 90.00$, and was given the keys. I drove out of the lot with all lights still on on my dash. I went back and explained this to the technician who called out to the work garage and a new guy came in. He said that he tried to reset the light a couple of times but it didnt work, so he didnt know how to do it !!!!! He said that right in front of me!!! So the Firestone solution was to just forget it and call me to come get it. The low tire light was also on. I realize that that light may take a small ammt of driving to turn off. The head technician was called out to attempt to re-set my light, which he was able to do. He told me that he googled it because there is so much new technology that he " could'nt keep up"! It was made worse by his trying to explain to me that every 5000 miles the "check engine" light goes on indicating service is required..."like oil change and wipers and stuff". I asked him how he knew which service was required with every 5000 mi? Was there a light that indicated oil change vs. brakes vs. wipers? He said "um, well we know it means oil change" It was obviously a complicated question for him to actually grasp ,as I asked it 3 times and was given the same answer each time like Groundhog Day. I seriously began to question if my oil had actually been changed. I asked him to check the tire pressures and ended up adding air to both of my front tires!! Needless to say, this was a failure in customer care as well as a failure in service satisfaction
Date published: 2015-07-07
Rated 5 out of 5 by from Fast Service! I came in for a tire rotation. Hector greeted me at the counter and was very helpful telling me all my options.
Date published: 2015-07-02
Rated 5 out of 5 by from Trusted Service My greatest concern (as a woman with limited knowledge of auto mechanics) with car service is being able to trust that whatever service is recommended is in fact necessary and will be completed efficiently and quickly. My experience with this Firestone has always been completely satisfying. This week beside normal oil change, etc. I had been smelling a strange odor with the AC. The store manager, Bryan, eased my anxiety and told me they would do a check and call me later. Of course they found and rectified the problems with the car. Since I have picked it up, it runs perfectly - no sounds - no smells. This is the best Firestone in the country. Whenever I am out of state and need to do auto repair - I always find the other Firestone Stations come up short - whether it is in customer interactions or knowledge. Bryan will actually ask for coupons and give you an opportunity to save. Thanks Branford FIrestone. You have earned my trust.
Date published: 2015-06-10
Rated 5 out of 5 by from Excellent Service The staff there was courteous and great to work with. The cost of service was extremely reasonable and not over priced. The work was completed in a timely manner. Would recommend this place to everyone.
Date published: 2015-05-14
Rated 5 out of 5 by from Great and Friendly service this was the first time I have ever been to firestone. the place was so clean and fast. they answered all my questions and kept me updated about my car the whole time. I went next door to get a bite to eat and they even called me to update me. so happy with my first time there. I usually get nervous when it comes to dealing with car problems but they kept me cool and collected I will definitely be back!
Date published: 2015-05-12
Rated 4 out of 5 by from Great I had a flat and Firestone took me right. The store manager Brian took care of me right away and had me on the road in no time.
Date published: 2015-05-10
Rated 5 out of 5 by from Great service. Very busy place. No wait time at counter. Very courteous and prompt.
Date published: 2015-03-19
Rated 5 out of 5 by from Outstanding service Firestone of Branford, Ct has always given me quality service and they go out of there way to help customers. They realize how much fixing a vehicle can cost to a customer and make sure the job is done right the first time.
Date published: 2015-02-27
  • 2015-07-28T07:53CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_022365, PRD, sort_mostRecent
  • clientName_firestone-local