Firestone Complete Auto Care - Aiea
98-141 Kamehameha Hwy Aiea, HI 96701-4815
Email: 023248@bfrc.com Phone: 808-426-5992

Your Local Firestone Complete Auto Care Store

Call 808-426-5992
Store # 23248
Store Manager: Troy Ribuca
98-141 Kamehameha Hwy
Aiea, HI 96701-4815
✓ My Store
Firestone Complete Auto Care - Aiea is rated 3.7273 out of 5 by 22.
  • 2015-07-03T07:11CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.5
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_22
  • loc_en_US, sid_023248, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • 4th of July SAT 7:00am - 5:00pm
  • Holiday schedule:
  • 4th of July: Jul. 4, 2015 7:00am - 5:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Save up to $50 on your new tire purchase!

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs Jun 26 - Jul 31, 2015

Save 50% OFF the regular price of tire installation when you purchase new tires!

That's a savings of up to $50 for a limited time only!

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from great service! Alignment was completed within the time they promised.
Date published: 2015-06-19
Rated 5 out of 5 by from Excellent service I will bring my car back to service again excellent service
Date published: 2015-06-15
Rated 5 out of 5 by from Excellent Service and Care I had replaced two tires 8 months ago with this location and the service was very good. I had more issues than just the tires and they handled everything. Needing to replace the other two tires I used this same location and they accomedated my busy schedule. I had very little wait. My car feels like new!
Date published: 2015-06-14
Rated 1 out of 5 by from Horrible Service 4/3/2015 I made an appointment to my 2 front tires replaced. I got my 2 new back tires from Firestone Waipahu, and their service was GREAT!! So, since I was in the area (AIEA) and Waipahu had one of their machines down I asked if I can go to Firestone AIEA, Waipahu mechanic/employee said yes, just call for an appointment. I called Firestone AIEA, made the appointment, told them I was referred by the Firestone Waiphau. I requested early morning, but the employee on the ph said that they have a 2pm open 4/4/15. I said ok, what is my wait time because I have to be somewhere at 5pm, employee assured me that it will take no longer than 1 hour because I have an appointment. 4/4/15 we arrive to Firestone AIEA, checked in at 2pm. 30-45 min later a couple comes in complaining how their tire blew out, and they need to get a tire fixed ASAP because the male had to go somewhere. An employee of Firestone AIEA walks in and greets them because they are acquaintances and the female introduces this Firestone AIEA emp as her bestfriends husband. Firestone AIEA emp then asks what the problem was and they explained the whole story and the Firestone AIEA emp assured them that he will take care of it ASAP. The WALK-IN couple then leaves (about 3pm), and I notice my car is still parked where I parked it, no one has yet come to work on my car. I then asked the female emp that checked us in, how long before my car is going to get worked on, she says she will ask her manager which is a female as well. Manager never spoke a word to us to explain the delay. The manager tells the female emp that it will take another 2 hours. I then said, if the couple that came in comes back in an hour to get their car I will be upset because they just walked in and got the best service ever, while we made an appointment, which was assured that our wait time will be 1 hour. Female emp goes to manager tells her what I said, and came back with "my manager said if you want to go somewhere else?" I was livid at this moment. I told the female emp NO! I have been here for almost 2 hours after my appt time. female emp tells the manager what i said. Female emp then says "my manager said they will give me a $60-$70 discount" I got more livid. I called to the manager and she ignored me. I was more livid because an hour and a half had pass and still my car was not touched. Female emp is on the phone at about 4pm telling a customer to come back their car is done. And low and behold the walk in couple strolls in all smiles that their car is fixed. I took a video of the couple and the employees and their manager. At that moment, my car was moved into the garage to be fixed. And it was done in 45 minutes. I was really disappointed because we got GREAT service from the Firestone in Waipahu, and even if it was a long wait, the manager came and talk to us so we dont get all upset just sitting and waiting. Shouldnt all the Firestones be the same? I will never go back to FIRESTONE AIEA, and I have notified all my family and friends and I posted the video on social media to NEVER go to FIRESTONE AIEA. I guess if you are a friend of an employee at FIRESTONE AIEA you come first before the rest. If you give me an email address I can send you the video, so you can see for yourself how bad the FIRESTONE AIEA EMPLOYESS and the MANAGER are.
Date published: 2015-05-21
Rated 4 out of 5 by from Good service, not the friendliest... Went for an oil change, happens to be that I needed air in the tires. Wasn't offered a tire service, didn't even put air as a courtesy. But for the price of the oil change, can't complaint....
Date published: 2015-05-16
Rated 2 out of 5 by from Spent big bucks & still have the same problems The only thing that was noticeably repaired was the A/C. There are several other issues - steering and alignment, in particular - that were supposedly repaired and don't seem to have been. The car still has the same problems it had when I took it in to be repaired. The Check Engine Light was on when I dropped it off and was never checked so I have to take it back again just to find out why. This should have been checked while the car was there for the repairs as it was noted on the work order but NEVER addressed. The steering was supposedly repaired yet still makes the same noises and feels like nothing was done at all despite what the invoice says. The same is true for the alignment. If anything, the car pulls to the right more now than it did before I took it in. Overall, I am not a happy camper with the work that was allegedly performed as the car handles and drives worse than it did when I took it in for service.
Date published: 2015-05-11
Rated 5 out of 5 by from AWESOME SERVICE!!! I go there every time for myself and my wife's vehicle. Troy and his staff is professional and treats us like family. I always recommend my family and friends to go there!!!
Date published: 2015-04-01
Rated 5 out of 5 by from Great Service!! I am very pleased to be a customer at Firestone Aiea!! The Staff is very professional and personable. They are very informative regarding the work to be done and the work that is needed. They also provide options in regards to work that can be done at a later time. I travel from Kapolei to Aiea which speaks for itself!! The Crew at Aiea Firestone is top notch!!
Date published: 2015-03-18
  • 2015-07-03T07:11CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.5
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_22
  • loc_en_US, sid_023248, PRD, sort_mostRecent
  • clientName_firestone-local