Firestone Complete Auto Care - Schofield Barracks
Road A Bldg 80 Schofield Barracks, HI 96857
Email: 023264@bfrc.com Phone: 808-206-9511

Find Auto Repair Services & Tires Near You

Call 808-206-9511
Store # 23264
Store Manager: Sean Izutsu
Road A Bldg 80
Schofield Barracks, HI 96857
✓ My Store
Firestone Complete Auto Care - Schofield Barracks is rated 2.619 out of 5 by 21.
  • 2015-07-31T10:41CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Schofield Barracks, HI with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from Poor Customer Service! Went there for a single tire replacement and it took forever to get out of there and they didn't know what they were doing.
Date published: 2015-07-02
Rated 1 out of 5 by from Will never go back I had been told they were different from the other on post fire stones on island here but they were wrong. The service was terrible, my car sat outside for 10 minutes until I went to the desk to ask how long it was going to sit there before they wanted to tell me it was done. I was there to get a safety check and left with only a bill for things that aren't even on the checklist, which is what they do. They tell you that you won't pass unless you pay them to fix a bunch of things you don't need.
Date published: 2015-06-27
Rated 5 out of 5 by from New tires Discussed the type of tires I could purchase and all the pros and cons of the different types. Understood the road and driving conditions and recommended the best tires to fit my budget and needs. Price quote was almost exactly what I had researched on line and made sure I received a discount that was not on the Firestone Web site. Overall result happy customer.
Date published: 2015-06-27
Rated 1 out of 5 by from Longest Oil Change My apt was 12:15 for an oil change. It took them until 3pm to finish. Also, when I walked in, it took about 5 minutes before anyone addressed me. That is the norm here. It's like you're not even in the room. The concept of greeting a customer when they first walk in is completely lost to this staff. There were other displeased customers there with the same issue. They were there to pick up and obviously never got as much as a phone call to be aware that it's taking them longer than expected. I take my vehicles here for convenience, but I would much rather drive off post for better service.
Date published: 2015-06-18
Rated 1 out of 5 by from I will never visit this location again. Ever. First off, I am a loyal Firestone customer and have had great experiences with them in the past. That being said, the Schofield location is absolutely substandard. I took my vehicle in for new rear brakes and rotors and it took over 5 days to complete. Also, the work was not done to standard as I had to return my vehicle two times so they could get my brakes fixed correctly. They put a defective (brand new) right rear rotor on my Jeep and instead of replacing it after I told them it was warped, they resurfaced it. On top of that, they told me they road tested my Jeep after the brakes were installed, but they did not. I noticed the extreme rear vibration when applying my brakes immediately in the Firestone PARKING LOT! I don't understand why they resurfaced a brand new rotor rather than just replacing the defective part. Seems to me that you can only resurface a rotor so many times and now the life of the rotor has been degraded. And they would not answer any of my questions as far as why the brand new rotor was warped in the first place. Unprofessional or they had limited knowledge. Either is as bad as the other I suppose. I will remain loyal to Firestone products. As a matter of fact, I will buy Firestone tires for my other Jeep in a month or so because the quality of tires is second to none. I WILL NOT visit this location though. It is not a good place to do business.
Date published: 2015-06-16
Rated 4 out of 5 by from professional and knowledgable staff. Firestone made my old clunker fun to drive all over North Shore once again!!
Date published: 2015-06-11
Rated 4 out of 5 by from Friendly people They will get your car in even at 4 pm. The receptionist will be honest and straight forward with you.
Date published: 2015-05-18
Rated 1 out of 5 by from Worst customer service The lack of conviction the techs have in regards to the keeping of their word is disappointing at best. If you say you can have work done by a certain time, then have it done. And if you can't, at least have the decency to inform the customer prior so he or she can have time to make alternate arrangements.
Date published: 2015-05-16
  • 2015-07-31T10:41CST
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