Firestone Complete Auto Care - W Springfield
501 Memorial Ave W Springfield, MA 01089-4009
Email: Phone: 413-233-4557

Find Auto Repair Services & Tires Near You

Call 413-233-4557
Store # 23655
Store Manager: Daniel Hamlett
501 Memorial Ave
W Springfield, MA 01089-4009
✓ My Store
Firestone Complete Auto Care - W Springfield is rated 3.5417 out of 5 by 24.
  • 2015-10-04T04:06CST
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  • clientName_firestone-local
  • Today’s Hours SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of W Springfield, MA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 4 out of 5 by from Oil change- Good Experience It was good experience with Firestone. Employee were very friendly and understanding.
Date published: 2015-09-14
Rated 5 out of 5 by from Good communication and great service My car was overheating and another mechanic had failed to resolve the issue. Firestone was able to get it sorted out. Dan and Tom were really good at explaining what the problem was and what they were doing to fix it. They kept me informed when there was a slight delay because they had to order a part, and everything was very smooth and understandable.
Date published: 2015-08-24
Rated 5 out of 5 by from Very Professional and Fast Service! Fast nail removal. They were extremely fast/polite.
Date published: 2015-08-06
Rated 5 out of 5 by from Turning an "ow" to a "wow" moment. I went in for an oil change and left happy. Two weeks later My motor started to make machine gun like noises. I did some independant research and discovered it was an oil issue. I was told by a few reliable sources the motor needs replacement. I called Firestone and spoke with the manager. He suggested I send it down to his shop for further inspection. After I had it sent to his shop I recieved a phone call confirming it be an oil issue and I would in deed need a new motor. The manger was nice enough to locate an engine and offer me an affordable labor rate. I was told it would take a week to pull the old motor and install the new one. In the I walked away very happy.They were very proffessional and honest. Upon pick up of the vehicle I was very surprised. Not only did they do the motor swap, they also fixed a few things unrelated to the services requested. They fixed my A/C (which never worked for me), My exhaust was serviced and my rear brakes seemed to have been serviced as well. My faith was reinstilled after this visit.
Date published: 2015-07-13
Rated 3 out of 5 by from Oily mess I was pleased with the appointment time and was greeted nicely but the wait time was slightly longer than I was told and the car was handed back to me without the oil life being reset and the amount of oil on the outside and inside of the car was unacceptable.
Date published: 2015-07-08
Rated 5 out of 5 by from Top Notch Team The manager was very helpful in my purchase. I never felt rushed or pressured into making a decision. The whole experience was fantastic. Not what you would expect from a national chain. Very personable service and employees that care!
Date published: 2015-07-01
Rated 5 out of 5 by from Great place. Loved the work, love the tires.. After getting a quote from the West Springfield Firestone I went to several other places to price shop only to find that I was wasting my gas. When you get to the nuts and bolts of the complete job, Firestone had what I wanted for the best price. Went back and recieved great service. After, I took my van up on the highway and found my tires to be much quieter that the good years they replaced.
Date published: 2015-06-27
Rated 5 out of 5 by from Great service! I used them back in January to get new tires on my car. Great prices, great desk staff, and great mechanics. Very efficient and professional. Would definitely recommend.
Date published: 2015-06-10
  • 2015-10-04T04:06CST
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