Firestone Complete Auto Care - W Springfield
501 Memorial Ave W Springfield, MA 01089-4009
Email: Phone: 413-233-4557

Find Auto Repair Services & Tires Near You

Call 413-233-4557
Store # 23655
Store Manager: Daniel Hamlett
501 Memorial Ave
W Springfield, MA 01089-4009
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Firestone Complete Auto Care - W Springfield - 023655 is rated 3.8333 out of 5 by 36.
  • 2015-11-28T07:52CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of W Springfield, MA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from All good - helpful and patient. First time I stepped into Firestone Store for help with a flat tire.
Date published: 2015-11-15
Rated 3 out of 5 by from Great service but.... Great service. Fast, friendly, just excellent. However, I'm pretty sure that they broke something. Luckily it isn't something that needed to be fixed immediately. As I had some work done earlier in the day, they pinned it on that and I kinda just nodded in agreeance as I do not like confrontation. Truthfully though, I spent a long time in auto/diesel repair. The work I had done, I watched first hand from less than 3ft away. It was NOT my guy who did it and it isn't something that happened naturally from driving. Regardless, I just let it go. My suggestion? Know your car, know exactly what you are getting done and what needs to be done. Like any other chain auto shop, they are in it for the money. They "find" something (in my case a $160-$250 repair that I can't afford) and try to get you to pay them to repair it on the spot. They "found" multiple things that day. Not surprised. It was a slow day.
Date published: 2015-11-10
Rated 4 out of 5 by from follow up check on gasket replacement quick service and professional attention givin to work performed
Date published: 2015-11-08
Rated 4 out of 5 by from Very good service I basically came in for an oil change. Witch was over due. They checked fluid levels, tire pressure (witch one was low), tread ware, not to mention a few items they did, witch was a great help. My tires are wearing and need to be changed come summer. They did a good job. I will definitely go back to them again for other service that they do.
Date published: 2015-11-08
Rated 4 out of 5 by from Long wait Stopped for an inspection sticker - an hour later was still waiting for SUV to be brought in for the inspection. I added a lifetime alignment service as it was apparent I would be there for awhile. I was happy with the service performed just not with the wait - it did seem that they were somewhat busy. My recommendation is to have a dedicated state inspection technician.
Date published: 2015-11-06
Rated 5 out of 5 by from Quick and Efficient! I called this weekend to see if Firestone had tires available for my truck. I was given a good quote on the phone. When I arrived, the store was quite busy. I was very impressed by how quickly they managed to get right to work on my truck. They installed the new tires faster than I expected given the number of people in the store. While I was there, they also noticed that my Safety Inspection was out of date, and inspected my truck at the same time. I'm glad that they caught it, because it likely saved me from a ticket in the future.
Date published: 2015-10-26
Rated 4 out of 5 by from Happy with all that took place after the price I spoke to the manager on the phone and told him I was comparing his quote with a competitor of yours price. I said three times on the phone I want a price with alignment. He told me on the phone that the price of the service is out the door. I want to say that after getting the price I was very happy. I am familiar with the Firestone tires. Your top of the line tire is what I was quoted and the one I was comparing. When I got to the store for appt I was told the price did not include the alignmen . I don't like change and I paid the price quoted $591.00 but this price was $200 more than the price quoted for their best tire. I had to take the step down tire to have that price quoted and still get the alignment. I have always done an alignment when purchasing 4 tires. Like I said I was happy after the price and tell you the truth, I don't see any difference in the ride from the tires I took off. $600 I think is enough to pay for tires for a minivan. I really like the tech on your best tire. I was sold on them. I am not sold on the tires on my van.
Date published: 2015-10-24
Rated 5 out of 5 by from great service time and effort very appreciated as well as expert advise and work performed.
Date published: 2015-10-17
  • 2015-11-28T07:52CST
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  • loc_en_US, sid_023655, PRD, sort_mostRecent
  • clientName_firestone-local