Firestone Complete Auto Care - Baltimore
2200 N Howard St Baltimore, MD 21218-5609
Email: Phone: 410-929-7499

Find Auto Repair Services & Tires Near You

Call 410-929-7499
Store # 24554
Store Manager: Arthur Lewis
2200 N Howard St
Baltimore, MD 21218-5609
✓ My Store
Firestone Complete Auto Care - Baltimore - 024554 is rated 3.8182 out of 5 by 11.
  • 2015-11-29T07:43CST
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  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • Today’s Hours MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Christmas Eve: Dec. 24, 2015 7:00am - 4:00pm
  • Christmas Day: Closed: Dec. 25, 2015
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Baltimore, MD with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from Did a great job The guy that helped us was friendly, and solved our issue.
Date published: 2015-11-22
Rated 1 out of 5 by from Poor Service Went in for "Service Engine Soon" light. I earlier had free diagnostics done at a competitor and took pics of each screen during diagnostics. Researched the codes prior to going to Firestone. Of course, Firestone recommended a part to be fixed. I asked how they arrived at it. I got mumbo jumbo. However, they assured me the "Service Engine Soon" light would be resolved. 40 minutes before shop closed I get the call that during test drive, the "Service Engine Soon" light came on, they ran diagnostics again and I needed another part ?? On arrival, they would not provide me a copy of second set of diagnostics or code. The additional part which was to be discounted - was not. The service rep was not able to explain the bill charges. In fact, their copy of the bill was about 6 pages and mine 2. I asked if I could have copies of missing pages - and was told there was no copier. I looked at the shop copy and took pics. I'll have to assume that others do not really look at their bill. Interestingly enough when I dropped the car off it had 54,222 miles. When I picked it up it had 54,222 miles ??? Unlike Arnold Schwarzenegger, I won't be back.
Date published: 2015-10-09
Rated 5 out of 5 by from Excellent Service I went in to the service center to get a protective panel underneath my car reattached. Arthur was very friendly and nice when I called about my car and when I dropped it off. I walked away knowing that my car was taken care of and the service I needed was complete in less than 30 minutes. Thank you team for getting me back on the road so quickly.
Date published: 2015-07-21
Rated 5 out of 5 by from Excellent Service Adrian explained the work he was suggesting we have done thoroughly and all of our expectations for the service were met.
Date published: 2015-06-27
Rated 4 out of 5 by from Great service! Called the night before and scheduled an appt for the next day. Staff was very professional and would use their services again.
Date published: 2015-06-17
Rated 3 out of 5 by from Good service but can be overpriced I've used this location 2 times for a new tire after a flat. They are not bad but be wary. They automatically add on a tire insurance plan without asking if you want it. If you don't want the insurance, you have to specifically tell them. Also, according to the Firestone website my car can take 3 different brands of tires, but this location keeps in stock only the most expensive one ($149) and not the less expensive ($115-- which is a Firestone tire!). Coincidence that they carry only the most expensive brand?
Date published: 2015-05-04
Rated 5 out of 5 by from Consistent service and great staff You them every three month for an oil change. Very helpful and proactive!
Date published: 2015-03-29
Rated 3 out of 5 by from Okay, but didn't get any work done and paid $60 The service was okay I guess. I basically paid $60 just to get the issue with my car diagnosed. When I made the appointment no one mentioned that I had to pay $60 just for them to look at the car, but maybe this is normal (my first car problem). I had to wait a few hours after my appointment time. It took them a while to figure out what was wrong and they had to go behind the dashboard finally to figure it out. They checked it and told me the problem and that the problem would take a couple hundred bucks to fix, but were honest about the fact that the issue was more of a nuisance and not something that needed to be fixed right away or that would affect/damage the car. I decided to wait to get the work done. So I basically paid $60 and didn't get any work done. But everyone was pleasant and seemingly honest.
Date published: 2015-02-02
  • 2015-11-29T07:43CST
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