Firestone Complete Auto Care - Baltimore
901 S Hanover St 15 Baltimore, MD 21230-4001
Email: 024570@bfrc.com Phone: 410-246-4861

Find Auto Repair Services & Tires Near You

Call 410-246-4861
Store # 24570
Store Manager: Charles Dennison
901 S Hanover St 15
Baltimore, MD 21230-4001
✓ My Store
Firestone Complete Auto Care - Baltimore is rated 4.1 out of 5 by 10.
  • 2015-07-30T08:29CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • Today’s Hours THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Baltimore, MD with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from Excellent service I took my car in for an oil change and they completed the job quickly. They were courteous as well.
Date published: 2015-06-24
Rated 3 out of 5 by from Eh.. After my service was "complete," I was chatting with the techs and reviewing my invoice. When I asked questions they did not seem to know the answers, nor could tell me what was done or not done to my car. They didn't know if a tail light was replaced and offered to change it for free. Then I realized I had already been charged for it and they just shrugged their shoulders. This was obviously frustrating. I left annoyed and with no intentions to return. They called the next day and offered me my next oil change for free. Maybe it was just a miscommunication between the techs but when you are spending close to $600, I'd rather feel confident everything I needed done was done.
Date published: 2015-06-10
Rated 5 out of 5 by from Honest and Friendly service Everyone here is very friendly and I always have quick service. The 3 people I have come in contat with are honest and explain everything in detail which I appreciate, especially as a woman. Thank you for always taking good care of me and my car!
Date published: 2015-06-05
Rated 5 out of 5 by from They stand by their work! I have been having recurring problems with my Saturn overheating, leaking coolant, etc. I have taken it in 4 times in the past four months and they worked on the car and fixed multiple issues (each time being a few hundred dollars up to a $900 visit). The problem persisted and this time they had to replace the radiator which is probably another $400+ job. When I walked in to pay for it this morning, the mechanic said that they were only charging me for my oil change as the radiator problem should have been seen and addressed as a root of the problem during one of my previous visits. The fact that they acknowledged this lapse during their inspections and didn't charge me for this mistake is huge to me and really shows that these mechanics and this store do respect their customers and the work they do. It takes a lot to admit a mistake, especially when it costs you money.
Date published: 2015-04-24
Rated 5 out of 5 by from Excellent Mechanic The guys here are the best! Even though they are a chain, it feels more like you local mom and pop shop. I've tried several mechanics in the Baltimore area and Firestone had by far the best customer service. As someone who knows very little about cars, I really appreciate that they take the time to explain all my options and recommend the best course of action. I totally trust these guys to help me figure out what's best for my car at the best value. They are on the more pricy side, but for honest and trustworthy service you can count on, it is well worth it!
Date published: 2015-02-26
Rated 5 out of 5 by from I really appreciated the service! The representative who helped me was really awesome.
Date published: 2015-02-11
Rated 2 out of 5 by from Service Is lacking I have used this location for the past 6 years and the service has steadily gotten worse. I was totally disappointed in my last visit. I was annoyed me highly off to find that they had lowered my window completely down when it doesnt work half the time. They made no effort to put the window back up had I not picked it up before they closed it would have been left to sit out in the rainn and snow with and open window. And possibly had gotten stolen. I will be looking for a new place to have my vehicle serviced They didnt bother to read the online service requests and missed an item
Date published: 2015-02-04
Rated 5 out of 5 by from Great Service I have been coming to this firestone for almost 8 years now. The current manager Ken is nice guy who you can trust.
Date published: 2015-02-02
  • 2015-07-30T08:29CST
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