Firestone Complete Auto Care - Sterling Heights
36797 Van Dyke Ave Sterling Heights, MI 48312-2769
Email: Phone: 586-838-1348

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Call 586-838-1348
Store # 24619
Store Manager: Scott Phillips
36797 Van Dyke Ave
Sterling Heights, MI 48312-2769
✓ My Store
Firestone Complete Auto Care - Sterling Heights - 024619 is rated 4.5652 out of 5 by 23.
  • 2015-11-25T07:18CST
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  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • Thanksgiving Day THU Closed
  • Black Friday FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
  • Holiday schedule:
  • Thanksgiving Day: Closed: Nov. 26, 2015
  • Black Friday: Nov. 27, 2015 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Sterling Heights, MI with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.


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Rated 5 out of 5 by from pleased customer It was a pleasant experience from choosing the new tires on line to talking with the store manager and the mechanic who installed the tires. Thank you, I will recommend Firestone Tire Centers to all my friends. Good job, George
Date published: 2015-11-19
Rated 5 out of 5 by from friendly excellent service Was very happy with the treatment I received, and how friendly and courtesy they were.
Date published: 2015-11-05
Rated 5 out of 5 by from Welcomed Change to Customer Care Mike and Chris took such great care of me and my car. I also enjoyed chatting with them. Good people!
Date published: 2015-10-19
Rated 5 out of 5 by from Phenomenal Service and friendly staff :) I was having all four tires replaced on my Jeep and had to wait at the shop until they were finished (because I am not from the area). The staff members were very friendly, quick, and efficient. They checked all of my fluid levels, my air filter, etc. When they reported anything that might need further inspection, they did NOT pressure me into buying anything that wasn't absolutely necessary. They suggested that I keep an eye on a few things, but again, they didn't hassle me to buy anything that I didn't absolutely need (other than tires, I got a much needed alignment that I had already planned to get when I went in). All in all, I would recommend this Firestone to my friends and family. I am very satisfied overall :)
Date published: 2015-10-15
Rated 1 out of 5 by from unhappy with service results Dropped my wife's car off on Sunday night, Firestone had all day to diagnose and work on the car. I was told the mechanic had my car and another one to work on yet the car was not ready by closing time. The mechanic and counter person stayed over to make sure we got the car back and I am grateful for that. The system check is redundant to a point, I don't care if light bulbs or wipers need to be changed or other non essentials at the moment, I want to know the major things I brought it in for. We have the car back and now there is a rear banging noise that was not there before and the front driver side still had a banging noise on bumps. There was something mentioned about the muffler but did not give a reason why, I was asked if the car had ever been in an accident and yes it had but 4 years ago, how was this tied into the muffler problems. Not happy and don't know if I can trust this Firestone to do future repairs.
Date published: 2015-10-12
Rated 5 out of 5 by from Outstanding Service Been customers for over 20 yrs wouldn't think of going anywhere else. Staff goes out of their way to get us safely back on the road
Date published: 2015-10-03
Rated 5 out of 5 by from Great Co-operation Due to unforeseen circumstances, I had a complete tire blow-out to a large pot hole. Firestone was will to work out a terrific cost reduction of over 25% for the purchase of 4 tires, oil replacement, and vehicle check. I have been a committed customer for over 10 years at the Firestone, Sterling Heights location. The manager has been outstanding in assisting me with tremendous savings over the last year and I highly recommend him.
Date published: 2015-09-21
Rated 5 out of 5 by from The BEST Customer Service there is. Stephanie and Mike are fantastic, they really care about the customer and really know what they are talking about. I had a noise problem, Mike went to my car and felt my tires, he had them rotated and my problem was solved in less then 20 min. That is Caring and Great service. Thanks a Million Mike.
Date published: 2015-09-01
  • 2015-11-25T07:18CST
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