Firestone Complete Auto Care - Centerville
199 E Alex Bell Rd Centerville, OH 45459-2797
Email: 000256@bfrc.com Phone: 937-528-2496

Your Local Firestone Complete Auto Care Store

Call 937-528-2496
Store # 256
Store Manager: James 'Mike' Norman
199 E Alex Bell Rd
Centerville, OH 45459-2797
✓ My Store
Firestone Complete Auto Care - Centerville is rated 4.32 out of 5 by 25.
  • 2015-07-28T07:59CST
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  • loc_en_US, sid_000256, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

$15.99 Synthetic Blend Oil Change!

These exclusive offers are good only at your store listed above. Schedule an appointment today to take advantage of these great offers.

Promotion Runs Jul 1 - 31, 2015

Save BIG on your car's most frequently needed service!
Plus save on your new tire purchase!

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 5 out of 5 by from awesome service John and his team always take great care of my cars!
Date published: 2015-07-13
Rated 1 out of 5 by from Exhaust System Horror Story Where do I even start? Three months and 6 visits to get a proper exhaust system replacement on my 2002 Saturn LS. A continual comedy/tragedy of incompetence, apathy, and poor communication. At the first visit, the wrong parts were put in, which began to rattle terribly within a hundred miles of driving. Four times I brought it back in, and they "tightened" it, yet failed to identify that they had installed the wrong parts. The fifth time, they figured this out. I left my car with them for four business days, then called to check in; they said it was ready for pick-up. Then when I got there, I found out that it wasn't ready at all, and that the parts hadn't even arrived yet. I contacted corporate twice and a regional representative finally called me back and got me set up with a rental car for my work commute while my car was worked on for the next five days. Firestone covered the rental cost, but I still had to pay $80 of insurance on it. Anyways, finally on my 6th visit, I was able to pick up my vehicle with a working exhaust system with the right parts, and now it doesn't rattle anymore. But this whole ordeal cost me a lot of time and energy. No compensation of any sort -- whether a discount or a coupon or otherwise -- was ever offered for my trouble. Needless to say, I'm never coming back. I'm canceling my Firestone card and account and finding a new mechanic. I am sad about this, because my previous Firestone branch in Riverside was great for the last 8 years when I lived up there. But I am in Kettering now and I have a life to live, and I can't spend it on endless trips to the mechanic to fix the same problem. I'm done.
Date published: 2015-07-06
Rated 5 out of 5 by from Great Communication. Service. Convenient and honest. Trustworthy and knowledgable,
Date published: 2015-07-05
Rated 5 out of 5 by from Great service It was a pleasant experience, the guy at front desk was very helpful and explained everything to me. I I'll go back in the future if needed
Date published: 2015-06-23
Rated 5 out of 5 by from Friendly & Professional! Provided friendly and professional service!!!!!!!!
Date published: 2015-06-20
Rated 1 out of 5 by from Won't go here again! We took our van for brakes in Feb of this year. After they were serviced, they felt mushy so we took it back. We were told there wasn't any problem, most likely just a cold brake line. My husband's father was a mechanic and understood the importance of good brakes, so my husband knew this wasn't an acceptable answer. We took it somewhere else and they found the brake fluid was dirty and when they test drove it, the brakes went out - the master cylinder was bad. Last week, we noticed there was a coolant leak. Even with that bad experience, we thought we'd give them one more try so we took it in to have the leak evaluated. Instead of doing what was asked (find out where the coolant was leaking), they did a complete vehicle inspection and then said it didn't look like the coolant was leaking that much so it's not really a problem, don't worry about it. Come back if it gets bad and then we'll do the pressure check. We couldn't believe it. Took it somewhere else and the first thing they did was a pressure check, and found that the radiator was leaking which we had them replace. While we were waiting this last time, my husband kept reading the big poster in the store that talks about the quality service, expert technicians, honestly, reliability, etc. Obviously, this location does not meet those standards. We will not be back for any type of service and we're making sure everyone we know won't go there as well.
Date published: 2015-05-24
Rated 1 out of 5 by from Flip that Estimate out the Window Today I called this store and was hung up on twice when they put me on hold. Then on the 3rd call, John answered. I asked if he could give me an estimate on AC Repair. He said it wouldn't be an exact quote, I said I understand. I told him that I needed a Compressor and Accumulator Dehydrator. He said without hesitation $1,000 -$1500(flip). Didn't ask for make, model or year of my vehicle. I said that's way higher than I've been quoted. He said he'd have to check it to tell me the exact penny(flip). I told him I was calling around to get a better price than what I was quoted with the vehicle in their competitor's garage and they told me what I needed. He said, well, OK(flip). Didn't offer to look up my vehicle, check to see if price were compatible, nothing.
Date published: 2015-05-01
Rated 5 out of 5 by from Great Service They have always treated me well, and are helpful in explaining any questions I had relating to services and prices
Date published: 2015-03-03
  • 2015-07-28T07:59CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.5
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_25
  • loc_en_US, sid_000256, PRD, sort_mostRecent
  • clientName_firestone-local