Firestone Complete Auto Care - Newport News
72 Hidenwood Shopping Ctr Newport News, VA 23606-2200
Email: 002631@bfrc.com Phone: 757-320-5194

Your Local Firestone Complete Auto Care Store

Call 757-320-5194
Store # 2631
Store Manager: Francis Capone
72 Hidenwood Shopping Ctr
Newport News, VA 23606-2200
✓ My Store
Firestone Complete Auto Care - Newport News is rated 3.7857 out of 5 by 14.
  • 2015-04-26T08:05CST
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  • Today’s Hours SUN 9:00am - 5:00pm
  • MON 7:00am - 6:00pm
  • TUE 7:00am - 6:00pm
  • WED 7:00am - 6:00pm
  • THU 7:00am - 6:00pm
  • FRI 7:00am - 6:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 5 out of 5 by from Excellent Repair at Great Price I was very pleased with the customer service and the repair!
Date published: 2015-03-02
Rated 5 out of 5 by from Excellent Advise So glad I chose to to buy two tires for the rear when the snow came.
Date published: 2015-02-28
Rated 5 out of 5 by from Exceptional !!! I always get excellent service from my Firestone. The price is reasonable. My car is always clean when I get it back, which is not true of other places I've received service. The staff is knowledgeable, efficient, and helpful. I never go anywhere else for my service, they are the best.
Date published: 2015-02-27
Rated 5 out of 5 by from Great service They always give excellent personal service and this time was no exception.
Date published: 2015-02-26
Rated 1 out of 5 by from Shoddy I just spent over $1000 on tires and an oil change and I am not happy. They did not reset my oil light or put a sticker on my windshield, so I am not really sure if they even did the work.... AND, the new tires they installed were under inflated by 35psi!!!! What is going on at this store?
Date published: 2015-02-26
Rated 3 out of 5 by from Satisfied..But The work included an oil change. Before we left, my wife wanted to see what was done so I popped the hood. The first thing she noticed was the oil cap sitting on the side of the engine. I pointed it out to the mechanic who was standing beside us. He of course put the cap on. I don't know what Firestone's policy is, but they do need to check behind each other. We will return, however next time I will insist someone QC's the work.
Date published: 2015-02-26
Rated 5 out of 5 by from Outstanding service! I took my car in for a Va state inspection and oil change. Due to my oversight the inspection was past due and ended up being one of the busiest times. The excellent team at my local Firestones was able to do the necessary work and were able to do a tire rotation for the tires I bought from them last year. I've been a customer at Firestones for many years because of their outstanding service and mostly because of the trust I have in their work and service.
Date published: 2015-02-07
Rated 5 out of 5 by from Good service and prompt attention to repairs The employees make this store an easy choice. They are attentive and willing to go that extra mile.
Date published: 2015-02-04
  • 2015-04-26T08:05CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_002631, PRD, sort_mostRecent
  • clientName_firestone-local
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