Firestone Complete Auto Care - Santa Cruz
510 Water St Santa Cruz, CA 95060-4113
Email: 267487@bfrc.com Phone: 831-706-9540

Your Local Firestone Complete Auto Care Store

Call 831-706-9540
Store # 267487
Store Manager: Bruno Rodriguez
510 Water St
Santa Cruz, CA 95060-4113
✓ My Store
Firestone Complete Auto Care - Santa Cruz is rated 3.3333 out of 5 by 9.
  • 2015-04-19T07:55CST
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  • Today’s Hours SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 5 out of 5 by from Repeat customer I am happy to report that I am going back to Water Street Firestone.
Date published: 2015-03-20
Rated 1 out of 5 by from Bad, real bad! Service done on 01/12/2015 Firestone in Santa Cruz did a coolant system service on my Ford Ranger. After the service was completed, the next day, I check my coolant in my resv tank and the coolant was very very dirty and the resv tank was low. It looked to me that the service was not completed, or done at all. Lucky I checked Firestone's work.
Date published: 2015-02-27
Rated 3 out of 5 by from Can't Can't get in for an appointment to rotate my tires.
Date published: 2015-02-06
Rated 1 out of 5 by from Misdiagnosed I have used Firestone for years they r good for tires and maybe a quick oil change but not a good group of full service mechanics. Multiple times they have told me I needed expensive services and they were wrong. My father is a automotive tech and does all my big services and is appalled by the recommendations from Firestone. Unnecessary and just plain wrong. If my dads shop did tires and alignment I wouldn't use Firestone at all but I guess it's ok for my lifetime alignment even though one shop said my car couldn't be aligned without buying parts yet another shop nearby aligned it without incident. watsonville seems to be the worst location
Date published: 2015-02-02
Rated 4 out of 5 by from Back on the road! We were on our way to meet up with family in San Luis Obispo (a three hour drive) when our low tire indicator lit up. We stopped at Firestone in Santa Cruz and had to wait 1/2 hour for a mechanic, but they found a nail in my tire, fixed the tire and sent us on our way in under one hour. We were pleased since we didn't have an appointment.
Date published: 2015-01-27
Rated 1 out of 5 by from Terrible customer service. Took my car in 4 times and it seemed like the technicians were guessing each time and couldn't pinpoint the problem.
Date published: 2015-01-25
Rated 5 out of 5 by from Really good employees at this location Had 2 different appoinents for new tires and oil change. Serviced in a timely manner and the best prices for the area.
Date published: 2015-01-24
Rated 5 out of 5 by from great service happy with the work & appreciate the overall experience! Would also appreciate updates on specials such as oil changes, etc.
Date published: 2015-01-24
  • 2015-04-19T07:55CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_267487, PRD, sort_mostRecent
  • clientName_firestone-local
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