Firestone Complete Auto Care - Maryville
500 Foothills Plz Maryville, TN 37801-2301
Email: 027103@bfrc.com Phone: 865-268-3156

Your Local Firestone Complete Auto Care Store

Call 865-268-3156
Store # 27103
Store Manager: Robert Corder
500 Foothills Plz
Maryville, TN 37801-2301
✓ My Store
Firestone Complete Auto Care - Maryville is rated 3.8947 out of 5 by 19.
  • 2015-04-19T07:48CST
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  • clientName_firestone-local
  • Today’s Hours SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 5 out of 5 by from Trusted I have used this store for several years (and two cars). They provide trustworthy service and keep track of what I need to have done on my car.
Date published: 2015-02-26
Rated 5 out of 5 by from awesome service Adam Crisp always works on our vehicle and does a new awesome job. I refer all my friends to him.
Date published: 2015-02-26
Rated 5 out of 5 by from Great sevice every time I have used them several times and been very happy everytime
Date published: 2015-02-07
Rated 5 out of 5 by from Great service I used the Firestone at Foothill Plaza for all of my services. The employees there are always informative and very helpful. They are timely and efficient and I my son enjoys playing with the tires and they are all very nice about it.
Date published: 2015-02-04
Rated 3 out of 5 by from Disapointed I recommended my son take his car there to get a tire repaired. He has road hazard with firestone. We took the car at noon and heard nothing. Went to the store at closing time and they had not fixed the tire. The next day I took the car to the Farragut store. The district manager made some promises also that he did not keep. This location seems to have problems with turnover of personnel for some reason. Never know what you will get. This is the most convenient for me but not the most productive. We were told customers with other issues that were paying were done instead of taking care of someone who had road hazard that would pay nothing.
Date published: 2015-02-03
Rated 3 out of 5 by from 1st time disappointed I took my truck in because of a rattle near the exhaust and they said it was a loose hinge and they tighten it but the rattle continued and I found out that the pipe going into the muffler was broken and I had to get it fixed and I was not happy that they didn't find this when they looked at my truck and I mentioned to them that a friend said it sound like the muffler. Also I have tried to get my Ex Husbands (Jeffery James Hughes) name removed from any of my information and services 1st time I have been disappointed
Date published: 2015-01-28
Rated 5 out of 5 by from Great Service! Listened to my requests and provided timely and effective service!
Date published: 2015-01-28
Rated 1 out of 5 by from Epic Fail We have an 08 gmc acadia.The front end had some vibration so we took it in. They charged us like $20 to look at it. We mentioned that my husband thought it might be the tie rods. It took them almost 3 hours. Then they said it was a knuckle ($500) in the steering. So we made an appointment to have it fixed. They said it would be done around noon. Then they called and said the brakes needed to be done and that the rotors were warped. I said "do we need new rotors?" They said no that they would just turn them. I called at 5pm that night because we hadn't heard from them. They said it wouldn't be done till 6:30 or so (they close at 7 I live 15 minutes away) so they call at 6:50pm so we rush over pick it up....(almost $800 later) 2days later brakes are making noise, vehicle pulls to the left and the vibration is as bad if not worse. So I take it back in. I waited 4 1\2 hours. The knuckle that we paid to have fixed "most likely" didnt even need it! They now say we need new rotors and that the vibration and the wheel making a pop noise is the bushings for the rack and pinion. And the rack and pinion is leaking. So if we pay to have the rack and pinion repaced they wont charge us for them or to put in the bushings and because i asked about the rotors they will now fix those too...and "throw in" an alignment....(fyi when you buy a new rack it comes with bushings the guy even tells me this and then tries to charge me for them! .surprise so they aren't even going to have to pay for the bushings because they already come with the new rack....also when you get a new rack they are supposed to do an alignment $100 value they keep it almost 2 full days and a morning...($435 more) OK so now we got $1,200 invested in parts some we may have needed others not so much. Plus the fact that we've been without a car for a total of 4 days (we also have 4 kids and no other vehicle available....and constant back and forth tons of waiting with no real results! Next morning after I picked up the car...guess what....you guessed it the car still vibrates and still pulls to the left! Brakes are good so that's a plus... So I had enough! I took it to a different garage...$300 later it was the tie rods!! Tada no more vibration no more wheel pop and they did an alignment... 4hours later and I was driving my car home! .....I would not go back to Firestone if it was the last car place around!! I know everyone makes mistakes...and they did attempt to make it right but the attitude I received in the process like I'm dumb and all the bologna really just isn't and wasn't worth it!
Date published: 2015-01-27
  • 2015-04-19T07:48CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
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  • loc_en_US, sid_027103, PRD, sort_mostRecent
  • clientName_firestone-local
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