Firestone Complete Auto Care - Jacksonville
10553 San Jose Blvd Jacksonville, FL 32257-6208
Email: Phone: 904-438-3651

Your Local Firestone Complete Auto Care Store

Call 904-438-3651
Store # 28444
Store Manager: Thomas Trachsel
10553 San Jose Blvd
Jacksonville, FL 32257-6208
✓ My Store
Firestone Complete Auto Care - Jacksonville is rated 4.5556 out of 5 by 18.
  • 2015-07-28T07:51CST
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  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • Today’s Hours WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 4 out of 5 by from Excellent Service My overall experience was good, however, for the amount of work that was done, I did not get a military discount. At other locations this was done, but the manager did not give me one so I was disappointed, otherwise great service. Also, need a location in the St Johns, FL area.
Date published: 2015-05-30
Rated 5 out of 5 by from Fast service! I noticed my tire was flat in the parking lot of Whole Foods and called the Firestone in the same plaza. They were able to get me in within 15 minutes, quoted me 45 minutes and ended up getting done in 40, great job guys! Thank you!
Date published: 2015-05-24
Rated 5 out of 5 by from Very Honest! Thanks Thomas. My wife's car had some issues with the brakes squeaking recently. Normally I would take a look at it myself, but with a broken finger I needed a little help right now! I brought her care in to firestone and the customer service was great despite how busy they were. Thomas called me a little while later and took the time to really explain what was going on with her brakes and gave me several options. He recommended that since the brakes had plenty of life left in them and the rotor was just slightly warped that at this time there was no need for service. He even said I should take it back to where I got it done because they are probably still under warranty. Thomas didn't charge anything for the inspection and his honesty and terrific customer service will result in me going to his store from now on. Thank you.
Date published: 2015-05-23
Rated 5 out of 5 by from Great quick service I have the Lifetime Alignment for both my cars. This is an awesome value. I make the appointment online and wait for the car. My latest appointment was for mounting tires I purchased in Tire rack and which were shipped directly to the store. This was really cool as you have access to Tire Rack's amazing variety with the convinienece of a local shop. My only complain, and it's really trivial, was that they tried to upsell changing the cabin filter change for $20 labor and $40-ish for the filter. I got the filter for $20 off Amazon and install was literally seconds. Anyways I said no to the sales guy and that was it... they weren't pushy.
Date published: 2015-05-09
Rated 5 out of 5 by from Wonderful! I always feel welcomed when I come to my local Firestone autoship. It's awesome when personnel address my name right away without me telling them. It makes their services more personal. I feel that the gentlemen there are honest with their diagnostics and prices. I'm glad that my dad told me to go there instead of continuing withe the dealership for car maintenance.
Date published: 2015-04-24
Rated 4 out of 5 by from Great service We use them for all oil changes and vehicle repair.
Date published: 2015-04-19
Rated 1 out of 5 by from Will never go back to this location We went to the Arlington Express store and the service was terrible, my car has not felt the same since taking it there. Staff unfriendly. Oil changed ~ but did not reset. I have a premium rewards platinum membership and it was an effort for them to do my "free" stuff (rotate tires, air etc). The whole experience put me off and I never want to use Firestone again!!! I really need to take it back but feel I should not be charged for another service, but want to go to a different location and don't know what I should do.
Date published: 2015-02-26
Rated 5 out of 5 by from Timely I have been using Firestone wherever I have lived and have always been happy with the service and the speed of the service as well as the quality. San Jose in Jacksonville has been as good as any.
Date published: 2015-02-06
  • 2015-07-28T07:51CST
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