Firestone Complete Auto Care - Lilburn
4309 Lawrenceville Hwy Nw Lilburn, GA 30047-3429
Email: Phone: 770-225-1526

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Call 770-225-1526
Store # 29289
Store Manager: Joseph Einfalt
4309 Lawrenceville Hwy Nw
Lilburn, GA 30047-3429
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Firestone Complete Auto Care - Lilburn is rated 3.9375 out of 5 by 16.
  • 2015-10-08T19:17CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
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  • loc_en_US, sid_029289, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 8:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • Today’s Hours FRI 7:00am - 7:00pm
  • SAT 7:00am - 6:00pm
Schedule an Appointment

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Lilburn, GA with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 2 out of 5 by from Good Tires but a Problem with Installation I loved dealing with the fill-in sales person. She got my car in quickly and the work appeared to go well. She even pointed out that I needed brakes on the front and offered to do them. I was driving to New York the next day so I made a point of asking that the wheels not be over torqued, in case of a roadside flat. I was assured by the mechanic that they hand torque to 76 lbs (in my case). What he did not tell me was that he intended to use the air-gun to tighten them to 250 lbs FIRST. I even asked if the nuts moved when the torque wrench clicked and was told they did. That cannot be true. In attempting to remove the wheels today to do my brakes, 350 ft-lbs of torque (as high as the wrench would go) was insufficient to loosen any lug nut. We then tried a 24" breaker bar on a 1/2" pull but after it deflected over 3 inches without breaking loose we gave up. I cannot get my wheels off and cannot replace the brakes. The pads will be metal on metal soon, if not already, and I am locked out by a poorly trained mechanic. I've been to this store twice and was happy both times until today. One bad employee can wreck everything that was otherwise done correctly. I will rethink using Firestone next time. They are the only ones that can make certain their mechanics are properly trained.
Date published: 2015-09-26
Rated 5 out of 5 by from Great customer service Even though I arrived almost at closing time, I wasn't rushed and well taken care of.
Date published: 2015-09-20
Rated 5 out of 5 by from Great shop They always take the time to do it right. Thank you
Date published: 2015-09-09
Rated 5 out of 5 by from Good Service I went to a different firestone and they saw something wrong with the ac, and they only saw a basic problem, however, I took my car to another firestone and they found the real problem. I left it there instead so they will get as much time as they need to fix my AC and yes they did fix it right the first time, plus 12,000 miles warranty. Jeff was the one that helped me and he even price match the service with tiresplus service estimation (as long as you have the papers), and a discount coupon I printed off from their website. The service wasn't cheap but they will work out things for you.
Date published: 2015-07-07
Rated 3 out of 5 by from Good Service but......... Service was good but the services take too long. When I arrived at 945a on a Friday morning they already had 3 cars they were working on so it was understandable to wait an hour b4 they were able to even look at my cat. However, I then told once they get it back there it wouldn't take any time to fix. If by waiting another 2 1/2 hrs is what he meant by "any time" he needs to rethink that. I hadn't eaten, no change for the vending machine, & no ride. FIRESTONE you need shutter service. Get with the times. Everyone has them now except you. Nevertheless, they did have a water fountain with really cold water. That helped with my growling. And to be a car shop full of dirty men, the restroom was pretty clean. Could just be because it was the women's restroom so no one uses it often. Anyway I still must say the important thing is they did an awesome job on my car!
Date published: 2015-06-19
Rated 5 out of 5 by from great service I used Las week , and I will be coming back soon thanks
Date published: 2015-04-20
Rated 5 out of 5 by from Great service Great service from Copeland. He did a great job on my car
Date published: 2015-03-03
Rated 2 out of 5 by from Tire Patch Failure I had four brand new Potenza S-04 tires installed right before Christmas 2014, and after 7 weeks I had already replaced the air in one tire three times. I took it back to Firestone and they found a screw in it (chalk that one up to bad luck). Firestone pulled the screw out and installed a patch. Well, the very next day the tire was dead flat; the patch had failed! I had to put the spare on and return yet again to Firestone so they could repair what should have been done correctly the first time. I've lost confidence in the ability of the technicians and will seek other options in the future.
Date published: 2015-02-27
  • 2015-10-08T19:17CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_16
  • loc_en_US, sid_029289, PRD, sort_mostRecent
  • clientName_firestone-local