Firestone Complete Auto Care - Garland
4570 W Buckingham Rd Garland, TX 75042-4514
Email: 029319@bfrc.com Phone: 972-892-9213

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Store # 29319
Store Manager: Brandon Gabel
4570 W Buckingham Rd
Garland, TX 75042-4514
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Firestone Complete Auto Care - Garland is rated 2.9444 out of 5 by 18.
  • 2015-09-01T02:17CST
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  • loc_en_US, sid_029319, PRD, sort_mostRecent
  • clientName_firestone-local
  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • Today’s Hours TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • SAT 7:00am - 7:00pm
  • Holiday schedule:
  • Labor Day: Sep. 7, 2015 7:00am - 5:00pm
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Garland, TX Firestone Complete Auto Care Photo

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Looking for a friendly, knowledgeable auto care professional near you? Firestone Complete Auto Care serves all of Garland, TX with car parts, repair services and vehicle maintenance from our trained, experienced auto technicians. All of our work and car parts are covered by our exclusive Triple Guarantee which means your car will be fixed right and on time. With more than 1,700 stores across the nation, it is always easy to find dependable auto repair services near you.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Nationwide Offers Take advantage of these deals and click here to see if your store has special local offers.
Rated 1 out of 5 by from POOR SERVICE ! I went there yesterday because i was about 10 miles out from having to blow outs. I arrived at 6:15 and nobody came to ask me whats wrong until i personally went out to the shop aera and asked if some one was going to help me with my problem. Daphanie then came in asked me what is my problem. I told her I need a new tire.Dahpanie then tells me "Well I cant do it today we close in 45 minutes" I told well maybe if i wasnt waiting for 10 minuntes you all could have had more time. Then Daphanie Said "YOU HAVNT BEEN WAITING TEN MINUTES!!" AND SHE ROLLED HER EYES ... she was very rude and disrepecful I DO NOT RECOMMEND THIS STORE TO ANY ONE !
Date published: 2015-08-14
Rated 1 out of 5 by from poor customer service !! I went there yesterday because i was about 10 miles out from having to blow outs. I arrived at 6:15 and nobody came to ask me whats wrong until i personally went out to the shop aera and asked if some one was going to help me with my problem. Daphanie then came in asked me what is my problem. I told her I need a new tire.Dahpanie then tells me "Well I cant do it today we close in 45 minutes" I told well maybe if i wasnt waiting for 10 minuntes you all could have had more time. Then Daphanie Said "YOU HAVNT BEEN WAITING TEN MINUTES!!" AND SHE ROLLED HER EYES ... she was very rude and disrepecful I DO NOT RECOMMEND THIS STORE TO ANY ONE !
Date published: 2015-08-14
Rated 1 out of 5 by from Worst experience ever This is the worst car service I have had in years. I had both of my cars serviced at this location. I have lifetime alignment, balance and rotate on both vehicles. I specifically requested to have both vehicles road balanced because I have aftermarket rims on both. Not only did they not perform the service I requested after waiting all day to have it done, but when I went back the next week, the front desk guy gave me attitude because he was short handed that day. When I told him that I had spoken with his co-worker and was told to come in around 8 when I got back into town (because I travel for work and don't have time for this) his reply was "did she tell you to come at 8:17". I told him she said around 8. When I asked if they had done the road balance he admitted that they did not. The other vehicle didn't get balanced at all just aligned. And of course because he was short handed, I was given the option of waiting 5 hours or coming back another day. So I now my cars shake like epileptics all over the highways until I can find time and a different firestone to take them to get this issue resolved. This only takes even more of my TIME which can not be replaced. Not to mention that while they were working on my car, they had the obvious need to go through my glove compartment and break off one of the pieces that keeps it closed. Then not even realizing they broke something, just left the broken piece in the floor. This place will loose money under this management or soon be sued as well as it should be.
Date published: 2015-08-07
Rated 5 out of 5 by from Go to the A team! I really needed some help with my tires and they fixed me right up the same day. These guys are fast and truly care about customer service. Tim and the other guys are the best you can ask for! Can't recommend them enough!
Date published: 2015-05-09
Rated 1 out of 5 by from Unsatisfactory I usually go to the Firestone in Denton but was in Richardson for the weekend. I took my jeep to get a check up and an oil change. They chances the oil and recommended a break fluid exchange. That same day I had to take my jeep to get new brake pads and the back rotors changed dut to the metals scrapping. Firestone did not give my jeep the attention they usually do.
Date published: 2015-05-02
Rated 5 out of 5 by from awesome customers service and great techs the store manager and tech went way above the expectations from me
Date published: 2015-04-03
Rated 1 out of 5 by from Don't waste your time I have stupidly gone back to them several times since they offer the 6 month no interest financing card. The amount of extra money that I have spent there goes above anything I would spend anywhere else. On top of that, the literal amount of time that I have spent there is ridiculous! Two times I had to actually sit at Firestone for over six hours to get work done, the third time I was able to leave my vehicle and they took two and a half days to do a simple oil change and state inspection! I was FURIOUS and will never go back and will warn everyone else from going their as well. Completely unacceptable!
Date published: 2015-03-01
Rated 5 out of 5 by from General Manager As always the staff, was very helpful and gave honest feedback
Date published: 2015-02-28
  • 2015-09-01T02:17CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_18
  • loc_en_US, sid_029319, PRD, sort_mostRecent
  • clientName_firestone-local