Firestone Complete Auto Care - Fort Smith
4901 Rogers Ave Fort Smith, AR 72903-2005
Email: 029564@bfrc.com Phone: 479-431-4386

Your Local Firestone Complete Auto Care Store

Call 479-431-4386
Store # 29564
Store Manager: Alex Vannaraj
4901 Rogers Ave
Fort Smith, AR 72903-2005
✓ My Store
Firestone Complete Auto Care - Fort Smith is rated 3.9286 out of 5 by 14.
  • 2015-04-18T07:21CST
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  • SUN 9:00am - 5:00pm
  • MON 7:00am - 7:00pm
  • TUE 7:00am - 7:00pm
  • WED 7:00am - 7:00pm
  • THU 7:00am - 7:00pm
  • FRI 7:00am - 7:00pm
  • Today’s Hours SAT 7:00am - 7:00pm
Schedule an Appointment
Fort Smith, AR Firestone Complete Auto Care Photo

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

At Firestone Complete Auto Care we offer a free courtesy check for your vehicle every time you visit. This free check includes a visual inspection of your tires, lights, fluid levels, wipers, belts, battery, hoses and more. Early identification of any potential problems is a great way to save time and money in the long run.

Rated 4 out of 5 by from great service I use them every time my vehicles need service, they are courteous and knowledgeable I will continue to return
Date published: 2015-03-01
Rated 5 out of 5 by from excellent service We have had both our vehicles in for everything from oil changes to major repair such as starter replacement and axle repair and the estimate was spot on and the work was well done and timely.
Date published: 2015-02-27
Rated 4 out of 5 by from Fast and easy. I go to Firestone often. They always do good for me
Date published: 2015-02-26
Rated 5 out of 5 by from Incredible customer service Customer service agent who is a female is so very kind and thorough. Answers all questions quickly and extremely nice. Wonderfully clean store and very helpful. Amazing staff.
Date published: 2015-02-26
Rated 5 out of 5 by from Great efficient service When in town after full drive from Tampa I always go to this Firestone for an oil change among other past issues. Staff is always curteous, always take into account my need to get back on road therefore my wait time is next to nothing yet performed flawlessly. Thank you FT SMITH FIRESTONE!
Date published: 2015-02-26
Rated 1 out of 5 by from HORRIBLE!!!! I am very disappointed overall!!! I made an appointment to have all 4 tires replaced. We Arrived a little after 12 pm. We left a little after 5pm. We drove our van 10 mile in the Interstate and had to go back because the van was shakey, very shakey!!! But before all that. I asked Rene Matamoros if he can get me wipers for my volvo and he answered, you need to order them directly from the Volvo dealership because we don't carry them here. I said ok, go ahead and order them from the dealer and Rene said, they are going to be very pricey, they are custome made, you are better off going to te Volvo dealership and purchase it. I said can you have the mechanic take a look as why my Check engine light is on. Rene said that just to check that and tell us for sure what's wrong with the vehicle would be $100. I said, I have a receipt from Auto Zone would you be able just to go over that. Rene responded, No. But Rene did take the receipt and said you might need to chage the gas knob. I said can you have the mechanic replace it. He said it would be cheaper if you do it on your own. I said can you have them check the ebs light on the van. Rene responded, that you would need to go to a Honda dealer to have it checked. We made an appontment but stll waited for EVER!!! We went next door to Big Lots to kill time. We went to the Mall to kill time. We spend a great amount of time in the Lobby. The TV has no children channels, everything on TV was inappropriate for children. We were charged over $400. Of services. I said to Rene, do we qualify for the discount on the wall that said buy one service get the second 50% Off. Rene gave me a long story and very complicated. I said to Rene, you'ree very confusing. Rene said listen I will take $10.Off from labor and give you a Free Oil Change for all the waiting. I said Thank you and walked away. We will never, ever use Firestone's services ever, never Ever again!!!! I am very dissatisfied, disappointed. I have a child with special needs and I wasted an entire afternoon and evening waiting for my vehicle to be ready!!!! Doris Estrada
Date published: 2015-02-11
Rated 5 out of 5 by from Looking out for me! Past free service milage on my 2013 Toyota Corollia and didn't want to pay $60 for oil change and tire rotation so I scheduled service at Firestone online with coupon for half. Showed up 15 minutes early and sat down with coffee and morning paper. Didn't make it to the sports section before service was completed! The servic advisor told me that while my car was up on the rack that the lube guys found a leak around a rear shock and that it needed immediate attention. I was ready to hear how it could be replaced for less than $50, but was surprised when I was told that the lube guy looked up the Toyota warrenty and saw that it was covered. Long story short; got it replaced for nothing. Glad to know the service techs actually were looking out for me. Can you imagine that? Just surprised at their effort, but thankfull.
Date published: 2015-02-06
Rated 1 out of 5 by from Getting in for service Tried to get in on a Saturday told me they could not get me in so I went somewhere else and have the work done I used to go there all the time but anymore since management seems to change a lot there just hard to get service They tell me you can't just show up
Date published: 2015-02-02
  • 2015-04-18T07:21CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_029564, PRD, sort_mostRecent
  • clientName_firestone-local
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